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Richard Sanchez
Richard Sanchez at Norm Reeves Honda Superstore North Richland Hills
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Richard Sanchez

Service Advisor

Norm Reeves Honda Superstore North Richland Hills

7551 NE Loop 820
North Richland Hills, TX 76180

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4.6
41 Reviews
4.6

41 Reviews

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41 Reviews of Richard Sanchez

April 29, 2025

Dealership Rating
Employee Rating

Things went good. I have no complaints. The worst part is being pestered about a survey. More

by M-Stinnett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hannah Pearson, Michael Wright, Rhett Valentine, Allen Vinson, Tristian Rivas, Issac Moya, Mario Vasquez, Harry Whitworth, Frank Raja

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Apr 30, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Thanks for your honesty and for choosing Norm Reeves Honda North Richland Hills. Your feedback is noted, and we hope to deliver another 5-star experience someday.

April 23, 2025

Dealership Rating
Employee Rating

Great team, very friendly, knowledgeable and easy to work with. Great service and they keep me coming back! More

by bannerwilkes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth French, Hannah Pearson

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Apr 24, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Hello! Hearing that our friendly, knowledgeable team keeps you coming back is the highest compliment. Your trust means everything to us—can’t wait to see you again soon!

March 25, 2025

Dealership Rating
Employee Rating

Would recommend Anthony Garcia for service needs when it comes to my car and maintenance More

by silmorales1028
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nate Franklin , Anthony Garcia and Tommy Lithmexy

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Mar 26, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Anthony will be grateful for your recommendation! Is there someone in your life who might benefit from Anthony's expertise? Please spread the word!

March 23, 2025

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Employee Rating

They have very good customer service take care of you and problems alone the way I mean you and your vehicle get the best care!@ More

by 44mag195747
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Issac Moya

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Mar 25, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Hey there, we love to see your 5-star review! Our commitment to customer satisfaction runs deep, so it's wonderful to see people like you sharing your great experiences. If there's anything else we can help you with, give us a call or use the contact form on our site. Many thanks!

March 22, 2025

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Employee Rating

They are the best I like all of you guys gave excellent service thank you More

by hazem_sh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Kellar, Michael Lindley, Michael Wright, Nate Franklin, Allen Vinson, Harry Whitworth, Angel Flores, Frank Raja

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Mar 24, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Your kind words truly brighten our day—thank you for the incredible feedback! We’re thrilled to know our team provided you with excellent service. We look forward to continuing to exceed your expectations at Norm Reeves Honda North Richland Hills.

Mar 25, 2025

hazem_sh responded

I would like to say special thanks for Dennis Williams he gave me great service

Mar 25, 2025

hazem_sh responded

Again all of you great for me Denis helped me the best

Mar 25, 2025

hazem_sh responded

Denis William the best

Mar 25, 2025

hazem_sh responded

Denis William the best

March 06, 2025

Dealership Rating
Employee Rating

The dealership took care of me, stood by the warranties without fuss or fight they washed my car, but I wish they had vacuumed the floor mats More

by undergroundprofessor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 07, 2025

Norm Reeves Honda Superstore North Richland Hills responded

We're glad that your Honda service visit went so well with the warranty coverage and complimentary car wash! We will address the floor mat vacuuming with our service team and remind them about this for the future. Thanks so much for sticking with us, and we hope to see you soon!

February 23, 2025

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Employee Rating

Norm Reeves Honda always takes great care of my 2018 Civic. They're thorough and patient with my questions. Thank you! More

by Melinda.Meadows10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Kellar, Elizabeth French, Hannah Pearson, Tristian Rivas, Mario Vasquez, Angel Flores, Frank Raja

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Feb 24, 2025

Norm Reeves Honda Superstore North Richland Hills responded

After nearly seven years, we're pleased that your 2018 Honda Civic is still running well, Melinda! We're happy that we could be a part of that and hope to partner with you on service for the long haul. Thanks for sharing, and we'll see you next time!

February 21, 2025

Dealership Rating
Employee Rating

Great customer Service they take care of their customers with no hassle or issues will recommend More

by normanc1976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 24, 2025

Norm Reeves Honda Superstore North Richland Hills responded

From Norm to Norman, we appreciate your review of your Honda service visit! Make sure that you check out our service specials before you return. Thanks so much!

February 09, 2025

Dealership Rating
Employee Rating

Eficiencia, amabilidad, rapidez, explican con mucha presión, muy agradecida con todos desde el mecánico hasta el personal de servicio gracias More

by hernandez.jh.93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hannah Pearson, Michael Lindley, Michael Wright, Nate Franklin, Tristian Rivas, Issac Moya, Mario Vasquez, Angel Flores, Frank Raja

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Feb 10, 2025

Norm Reeves Honda Superstore North Richland Hills responded

¡Parece que cubrimos todo lo necesario para una visita de servicio exitosa para tu Honda! Agradecemos que nos lo hayas hecho saber, y estamos aquí para cuando necesites servicio nuevamente. ¡Gracias y no dudes en programar tu próxima cita en línea!

January 11, 2025

Dealership Rating
Employee Rating

Norm Reeves has created a no drama model. Ali Qurbani and Anthony Hall worked together to create a good deal for me. And I love my new Honda Pilot TrailSport! More

by paulwamble
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tristian Rivas, Angel Flores, Ali Qurbani

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Jan 13, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Congratulations on your new Honda Pilot TrailSport, Paul! We're thrilled that Ali and Anthony could make the experience such a rewarding one. We hope you're out enjoying all the trips you're taking in your new SUV. Please let us know if you could use some accessories in the future. Thank you!

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