"It was an excellent experience dealing with Reggie and..."
It was an excellent experience dealing with Reggie and the whole Infiniti crew! They were friendly and worked with us to get to that magic price. Thanks again, Dwight and Cindi Sprouls
"Bought vehicle here.couldn’t be more impressed. All..."
Bought vehicle here.couldn’t be more impressed. All personal very knowledgeable, personable, polite and efficient. Possibly the best dealership i have ever been involved with. Sincerely Joe & Gay Comboy
"Substandard service lying finance manager and sales manager."
Wife went in to purchase a used vehcile. She has a 720+ credit score. They started off telling her that her credit score was substandard, but they could get her a rate of 8.1% for 72 months. They didn't even ask her about how long she was looking to finance or anything. They just jumped into the 8.1% rate for 72 months, justifying the rate by telling her she had substandard credit at 720+. She called me and that'where their lies began to get exposed. Next thing we know they are telling her that if she puts 5,000 down, she can have a rate for 5.8%. Meanwhile, I got four banks financing her at between 4.75% and 5.14% within 15 minutes of their bullshit. They then tell her that if she doesn't use their financing, they will have to charge her an additional thousand dollars on the price tag. I would never recommend this shifty ass bunch of people to anyone in the Midwest or in Kansas City. Absolutely, greasy and slimy behavior. Exactly, atypical of what you think of when you think "Used Car Lot". Then today, their sales manager calls stating he can do her a big favor and get her 5.8% with only 1,000 down. What the hell? All I can tell you, that if you choose this dealership, pay attention to every slimy ass move they make and do not finance with them. Go to your local bank or credit union and get the rate you deserve. These guys are the types of guys which make us stop going to the traditional dealership. We don't think we'll ever buy an Infiniti anymore out of fear that this slimy behavior exists throughout the company and they'd try to rob us on service as well. We don't blame Joe (sales guy) as we understand that a sales guy has zero decision making authority. He was great and needs to go find a better place to work.
"A Pleasure! "
The workers at Infiniti are friendly, welcoming, easy to get along with, and very knowledgeable. Working with Poula to get a new car was genuinely an experience that made buying a car a pleasure, while handling everything in a prompt and professional manner.
"This was my first time buying a vehicle from this..."
This was my first time buying a vehicle from this dealership. I would recommend the sales man Joseph Reed. He made buying a vehicle very easy.
""Wow" is the best way to describe my experience!"
I've never owned an Infiniti...and I've been missing out! Great experience all the way around. I love my car and will spread the news to everyone how awesome Joe was to work with.
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Rob? Handled the loan process...he was awesome!
"New QX 80"
- KS Infiniti 80
Joe was very knowledgeable about the vehicle and did not employ any pressure sales tactics. However, when my wife and I made the decision to move forward with the purchase of a 2019 QX 80 for our growing family, he was fair and did not hesitate to work with us toward a fair deal. Having a brother who sells cars in Colorado, I can now say there are 2 people I trust and feel comfortable purchasing a vehicle from!
It was a pleasure to buy a car here. First time I've bought a car without getting a headache! Quick and no hassle. Will recommend to anybody!
"Great experience "
This is our second purchase from Infiniti of Kansas City. Every part of our experience of purchasing our new QX50 was easy. Joe Reed and Mark Redmond are the reason we came back to Infiniti. If you are looking to purchase an Infiniti, I would highly recommend coming here.
"OUT OF STATE BUYER"
While searching the internet, I found this used car (2011 Hyundai Tucson) that I been searching for to surprise my wife with at Infiniti of KC. The only problem was that we live in North Carolina (1,000 miles away) Well I gave a call anyway and spoke to Joseph about the car and he said it was still available. Well having great concerns about buying a used car unseen was nerve racking because I wasn't going there to see but Joseph and Brandon was so gracious and patient with me in answering all my questions and taking dozens of pictures for me but after all that, I was still unsure if I wanted to go through with buying the car!!!! But they assure me with the greatest of honesty that I was buying a really nice car with no problem and that I was love the car. Well taking all this in, I finally decided to make the purchase, The end of my story, I made all the arrangement to have the car picked up and transported to me. I got the car in 3 days with all my paper documents and to my surprise, Joseph was true to his word and my wife love the car!!! Thank you guys for your honesty in describing the car and it's condition. I truly recommend this dealership. They truly won't sell you anything if they can't stand behind it!!!
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