Richard Wong
Richard Wong at Rallye Acura

Richard Wong | Page 19

Service Advisor

Rallye Acura

1750 Northern Blvd
Roslyn, NY 11576

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4.8
252 Reviews
4.8

252 Reviews

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252 Reviews of Richard Wong

December 03, 2021

Dealership Rating
Employee Rating

The part was order and delivered to the dealership as expected. It was installed and works fine. More

by KENNY_LI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 05, 2021

Rallye Acura responded

Thank you, Kenny, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Charles Ludeman (SVC MGR) 516-625-7777

November 18, 2021

Dealership Rating
Employee Rating

Always punctual, always professional, always knowledgable, always polite- a pleasure doing business with them ! My favorite! More

by bobhab
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chad Tammaro , Enza Comito, Keeyoung Moon, Kenny Persaud

Nov 18, 2021

Rallye Acura responded

Bob, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rallye Acura, we look forward to having you as one of our valued customers for many more years to come! Charles Ludeman (SVC MGR) 516-625-7777

November 03, 2021

Dealership Rating
Employee Rating

I have always taken my 2004 TSX only to Rallye for service. They are friendly yet professional and I have always been pleased with the way they taken care of my car. More

by MIAN501
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chad Tammaro , Enza Comito, Keeyoung Moon, Kenny Persaud

Nov 03, 2021

Rallye Acura responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rallye Acura. Terence McAree (SVC MGR) 516-625-7777

October 30, 2021

Dealership Rating
Employee Rating

I bought my car from Rallye (in2004!) and Rallye is the only place I’ve taken it to be serviced. The people who work in the service department have always treated me (and my car!) very well. They are frien More

by MIAN501
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chad Tammaro , Enza Comito, Keeyoung Moon, Kenny Persaud

Oct 30, 2021

Rallye Acura responded

Thank you for sharing your kind review. It's wonderful to know that our service team was very helpful, as well as professional and accommodating. Thanks again!

October 13, 2021

Dealership Rating
Employee Rating

Your service people are very professional, and I felt that they took the time to explain More

by KAPTJACK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 13, 2021

Rallye Acura responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Rallye Acura. Please don't hesitate to reach out if you need anything else. Terence McAree (SVC MGR) 516-625-7777

October 06, 2021

Dealership Rating
Employee Rating

Could not determine AC leak location. Therefore, new compressor recommendation does not make sense. If you cannot find the leak, how can you advise to pay $850..00 for a new compressor and not guarante More

by GJWYMAIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Enza Comito

Oct 21, 2021

Rallye Acura responded

We welcome the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Stefanie Horn (GM) 516-625-7070

Oct 26, 2021

GJWYMAIL responded

Best way to contact me by phone is to call me at 718-474-6813 any day between 4-5 PM

October 05, 2021

Dealership Rating
Employee Rating

I purchase a used certified RDX paid $30000 and took home first night to have alarm go off for 2 days with no help from Acura until Monday. Then 2 months later my car shaken only to find out I need front and More

by CAGG4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Enza Comito

Oct 19, 2021

Rallye Acura responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top notch experience. We'd love the opportunity to get more details to see if we can turn this situation around for you. Stefanie Horn (GM) 516-625-7070

September 14, 2021

Dealership Rating
Employee Rating

Courteous, professional, knowledgeable personnel. Everyone is easy to work with and identify vehicles’ repairs & services our cars quickly, without lengthily discussions or delays. More

by SEIBELNY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chad Tammaro , Enza Comito, Keeyoung Moon, Kenny Persaud

Sep 14, 2021

Rallye Acura responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Terence McAree (SVC MGR) 516-625-7777

September 13, 2021

Dealership Rating
Employee Rating

High quality work and people. We travel a long way for this service, which should tell you a lot about Rallye Acura. More

by KMEYER20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chad Tammaro , Enza Comito

Sep 13, 2021

Rallye Acura responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Rallye Acura. Please don't hesitate to reach out if you need anything else. Terence McAree (SVC MGR) 516-625-7777

September 11, 2021

Dealership Rating
Employee Rating

The staff are friendly, the service was fast and smooth and the waiting area was neat and clean with free beverage provided and reading materials. More

by MENG4165
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 12, 2021

Rallye Acura responded

Thank you! Richard and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rallye Acura. Terence McAree (SVC MGR) 516-625-7777

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