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Richard Wong

Overview Reviews (252)

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Richard Wong

Richard Wong | Page 24

Service Advisor

Rallye Acura

1750 Northern Blvd
Roslyn, NY 11576

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4.8

252 Reviews

Overview Reviews (252)

4.8

252 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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252 Reviews of Richard Wong

April 03, 2020

Dealership Rating

Employee Rating

Always receive excellent service at Rallye Acura! Beautiful dealership, professional staff, expedient service.Purchased three cars since 1995 from Rallye Acura. Always receive excellent service. Frien Beautiful dealership, professional staff, expedient service.Purchased three cars since 1995 from Rallye Acura. Always receive excellent service. Friendly and professional staff. Ms. Enzo Comito always follows up to make sure her customer received excellent service. More

by dean.moskos

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Enza Comito

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Apr 06, 2020 -

Rallye Acura responded

We appreciate your loyalty to Rallye Acura and we thank you for your wonderful feedback.

March 15, 2020

Dealership Rating

Employee Rating

Sales was as expected. Service was unacceptable. I had to go back 2 additional times and they wanted me to go back a 3rd time just to get cargo protector installed. go back 2 additional times and they wanted me to go back a 3rd time just to get cargo protector installed. More

by R

Verified Customer

Recommend Dealer

Other Employees Tagged: Joe Filardo, Anthony Pergolizzi , Faith Egan, Adrian

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Mar 19, 2020 -

Rallye Acura responded

Thank you for your feedback on your recent experience. We are sorry to hear that you were unsatisfied with our service. We understand time is valuable, but the installment that is needed is a timely process. Rallye Acura strives to offer the best accommodations in all situations. A loaner, pick-up or drop off is available for your convenience. Please give us a call to further discuss, we would like to make sure your visit is handled appropriately. Thank you, Norman Ryder 516-414-5954

March 14, 2020

Dealership Rating

Employee Rating

Loaner ready. Listened to all my weird complaints. And fixed everything thoroughly. Richard kept me informed and assured me that I wasn't imagining things. Even I was surprised. Thank you fixed everything thoroughly. Richard kept me informed and assured me that I wasn't imagining things. Even I was surprised. Thank you More

by MAULTYMOM

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Enza Comito

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Mar 16, 2020 -

Rallye Acura responded

Thank you for your feedback! We are glad Richard was able to help assist you in your recent experience. We are always here to listen and help resolve any issues you may be having. Hope to see you again soon!

February 10, 2020

Dealership Rating

Employee Rating

This is the second car I’m getting from Rallye, and Danny Park is the main reason. He made me feel at ease from the moment I met him, and without pressure, did everything he could to help me find the right c Park is the main reason. He made me feel at ease from the moment I met him, and without pressure, did everything he could to help me find the right car. I recommend him and Rally to anyone. More

by theoneandoli

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Danny Park , Faith Egan

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Feb 11, 2020 -

Rallye Acura responded

Thank you for sharing your five-star feedback with us and for your recommendations! We are very happy to hear that you are a returning customer with us and we hope to see you back again soon!

February 10, 2020

Dealership Rating

Employee Rating

Great product+Excellent customer service= Loyal customers Great people to work with. They get the meaning of "customer service". and will go the extra mile to acieve their rating and reputation. It's quite si Great people to work with. They get the meaning of "customer service". and will go the extra mile to acieve their rating and reputation. It's quite simple actually. Treat your customers like (hopefully) they would treat a family member. With respect, honesty, patience, and sincerity; and every once in a while, pick up the check. Ok, this is where I drop the mike... More

by PGARRITAN

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Chad Tammaro, Julio Herrera , Norman Ryder

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Feb 10, 2020 -

Rallye Acura responded

Thank you for sharing your wonderful review with us! It is lovely to know that you received the quality customer service that you deserve at our dealership. We truly appreciate your loyalty and we are looking forward to seeing you back again soon!

January 30, 2020

Dealership Rating

Employee Rating

Very professional dealership, got my car in and out ASAP...loaner car will be ready for you if you make your an appointment requesting a loaner. ASAP...loaner car will be ready for you if you make your an appointment requesting a loaner. More

by ANDYTSE607

Verified Customer

Recommend Dealer

Yes

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Jan 31, 2020 -

Rallye Acura responded

Thank you, Andy, for sharing your positive experience with us! We hope you visit us again in the future!

January 29, 2020

Dealership Rating

Employee Rating

Efficient, honest and very accommodating. Excellent service. Everyone from the top down is pleasant, helpful and knowledgeable. All seem committed to resolving any problem. Rallye Acura's s Excellent service. Everyone from the top down is pleasant, helpful and knowledgeable. All seem committed to resolving any problem. Rallye Acura's service manager is honest and genuinely concerned that any problem is resolved correctly and to the customers satisfaction. More

by sunburst12

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Chad Tammaro, Anthony Pergolizzi, Robert O'Connor , Enza Comito, Keeyoung Moon, Kenny Persaud

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Jan 30, 2020 -

Rallye Acura responded

Thank you for sharing your excellent five-star feedback with us! It is wonderful to know that our team is always committed to solving your problems and we look forward to seeing you back again soon!

January 28, 2020

Dealership Rating

Employee Rating

The service was horrible! It was a very unpleasant experience. It too for ever to complete the service and then found out that the car was never washed. The lady at the desk to pay for my services was experience. It too for ever to complete the service and then found out that the car was never washed. The lady at the desk to pay for my services wasn’t there either. Overall completely dissatisfied. More

by BALETTAN

Verified Customer

Recommend Dealer

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Feb 03, 2020 -

Rallye Acura responded

Thank you for taking the time to provide us with your feedback. We are very sorry to hear about your most recent experience, please be advised that this does not reflect how we conduct our business. Please give me a call to discuss this further. Thank you, Richard Wong (516) 625-7070

January 18, 2020

Dealership Rating

Employee Rating

They are very nice and make us fell very comfortable and answer all our questions about the car they really knows so much about the car answer all our questions about the car they really knows so much about the car More

by IBRAHIMHOMESINC

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Enza Comito, Keeyoung Moon, Kenny Persaud, Tony Yao

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Jan 20, 2020 -

Rallye Acura responded

Thank you for your positive feedback! It is great to hear that our team members are always able to assist you and that you felt very comfortable during your visit. We hope to see you back again in the future!

January 14, 2020

Dealership Rating

Employee Rating

quick and easy Everyone courteous, efficient, and professional. Process, including loaner car, took about 15 minutes in, and 10 minutes out. They made it as painless Everyone courteous, efficient, and professional. Process, including loaner car, took about 15 minutes in, and 10 minutes out. They made it as painless as possible given that it was a warranty repair. More

by jeffslaw2

Verified Customer

Customer Service

Quality Of Work

Friendliness

Recommend Dealer

Yes

Other Employees Tagged: Enza Comito

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Jan 14, 2020 -

Rallye Acura responded

Thank you for your wonderful feedback! It is fantastic to know that our team was courteous, efficient, and professional and that you were in and out in no time! We hope you visit our service department again soon.