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Richard York
Richard York at Showcase Honda

Richard York

Service Advisor

Showcase Honda

1333 East Camelback Rd
Phoenix, AZ 85014

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4.8
225 Reviews
4.8

225 Reviews

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225 Reviews of Richard York

July 17, 2025

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Employee Rating

They took really great care of me and treated me like family and gave me the best possible deal. More

by sanfordmjr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Roscoe Gist, Amair Habhab, Jerry Green, Nicholas Le Jander, Devin Suzuki, Keionte Scales

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July 15, 2025

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Employee Rating

Richard was great. Competent and concise, goals accomplished. He explained the upcoming recall on the truck and we will set that up as possible. More

by pearsoncimm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 17, 2025

Showcase Honda responded

Thank you for taking the time to share your positive experience with us, pearsoncimm. We are pleased to hear that your goals were accomplished and that you found the service both competent and straightforward. It is wonderful to know that the recall information for your truck was clearly explained and that you are prepared to schedule that service when convenient.

July 05, 2025

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Employee Rating

Trust ——-Listens——works well with the best mechanic there who I also trust —Peter Richard always greets you with a smile and is so so courteous. More

by JFRICANO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jerry Green , Peter —-my mechanic

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Jul 09, 2025

Showcase Honda responded

That's wonderful feedback! It's fantastic to hear that you have such trust in our team. We're especially glad that the individual you worked with listens and works well with Peter Richard, who you also trust. It's great to know that Peter always greets you with a smile and is so incredibly courteous. We'll be sure to pass along your kind words to both of them!

June 15, 2025

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Quite literally ALL THE SERVICE PEOPLE HAVE BEEN GREAT! Richard has been fantastic to everyone in my family from my grandfather, grandmother, mother, and to me. The sales people at showcase suck and we wi More

by Johnathan Campbell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Birchman, Cassie Allen, Devin Suzuki

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Jun 16, 2025

Showcase Honda responded

Thank you so much for the incredible feedback! We’re honored to have earned your family’s trust across generations — that means the world to us. Richard and the entire service team truly appreciate your kind words and ongoing support. While we're sorry to hear the sales experience didn’t meet expectations, we’re grateful that our service department continues to deliver for you. Your 11/10 rating and recommendation mean everything, and we look forward to continuing to take great care of you and your family!

June 12, 2025

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Great customer service, fast response times, and they always fix everything right the first time. More

by ben.siemer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jerry Green , Ryan Lambert

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Jun 16, 2025

Showcase Honda responded

Thank you for the fantastic feedback, Ben! We're thrilled to hear you had a great experience with our team. Your satisfaction is our top priority, and we appreciate your support. Looking forward to serving you again!

June 12, 2025

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Employee Rating

love showcase Honda ! !!! Sharma my salesman and Richard in Service are the Best . I send my friends to them for serving their needs More

by sangulo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Atul Sharma

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Jun 16, 2025

Showcase Honda responded

Thank you! We’re thrilled to hear you had such a positive experience with Sharma and Richard. Your referrals mean a lot to us, and we’re here to keep delivering top-notch service for you and your friends. We appreciate your support!

June 09, 2025

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great friendly dealership i have been a customer for 26 years and had the same sales mgr. Steve Marion .what a personal guy ask him a question about a vehicle he has an answer will get a answer. More

by peter.roycroft
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Marion, Jerry Green

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Jun 11, 2025

Showcase Honda responded

Thank you for your wonderful feedback, Peter! We're thrilled to hear about your long-standing relationship with us and Steve. Our team is committed to providing excellent service, and it’s great to know that you’ve had such a positive experience over the years. We appreciate your loyalty!

May 29, 2025

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Employee Rating

Prompt and professional. Got me in and out quickly on a busy day. Very efficient. More

by IHATE2PUTT
Recommend Dealer
Yes

Other Employees Tagged: Richard York

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Jun 04, 2025

Showcase Honda responded

Thanks! We’re thrilled to hear you had such a positive experience. Our team strives to provide prompt and efficient service, even on busy days. Your feedback means a lot to us!

May 24, 2025

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Employee Rating

I continue to service my car there because of Richard York. I totally trust him. More

by KAREN4954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 27, 2025

Showcase Honda responded

Thanks, Karen! We're thrilled to hear you trust Richard with your car service. His dedication to our customers is what sets us apart. We appreciate your continued support!

May 22, 2025

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Employee Rating

Cassie makes what could be stressful much easier. I had a flat tire and had to have my car towed to the dealership. I thought it would be a long drawn out process but Cassie and Showcase Honda is a d More

by Roger whittington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cassie Allen, Jonathan Wilson

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May 27, 2025

Showcase Honda responded

Thank you, Roger! We're thrilled to hear that Cassie made your experience smooth and transparent. Your recommendation means a lot to us, and we’re glad we could help during a stressful time. We appreciate your support and look forward to serving you and your friends and family in the future!

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