Rick Campola
Rick Campola at Ken Ganley Chrysler Dodge Jeep Ram Mentor

Rick Campola | Page 3

Pre- Owned Manager

Ken Ganley Chrysler Dodge Jeep Ram Mentor

8505 Mentor Ave
Mentor, OH 44060

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5.0
73 Reviews
5.0

73 Reviews

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73 Reviews of Rick Campola

January 23, 2021

Dealership Rating
Employee Rating

Thank you Thank you Nick for my 2021 80th Anniversary Thank you Thank you Nick for my 2021 80th Anniversary Grand Cherokee 🥰 Nick went over and beyond . Not only does he take pride in his work he is su More

by Donnamarie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Campola

Jan 24, 2021

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Glad to hear that we got you into the vehicle you wanted! Thank you for the great review!

December 12, 2020

Dealership Rating
Employee Rating

I felt that with my experience Eric Thompson was more about getting the sale than working for his customer. Mike Thomas, Rick Campola and another salesman Nick were more helpful and willing to work for t More

by spalinkas21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Eric Thompson , Mike Thomas

Dec 13, 2020

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hello, Thank you for your feedback. We always strive for an outstanding level of customer service experience across all Departments and I would like to learn more about the details of your impression. Please reach out to me at your earliest convenience and provide your preferred contact details. Once this information is received, I will be in contact within the next 24-48 hours. Best, Sarah LaPuma Business Development Manager Ganley Village CDJRF slapuma@ganleyauto.com (440) 210-5449

December 06, 2020

Dealership Rating
Employee Rating

Very easy to work with. From Nick the salesperson & Bob in F&I to Mike the GM all were very helpful with a no pressure atmosphere. Would highly recommend this dealership! More

by Terri317
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bob Kukwa, Nicholas Campola , Mike Thomas

Dec 06, 2020

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Thank you so much for sharing the ease of your experience all around. Congratulations and safe travels!

November 07, 2020

Dealership Rating
Employee Rating

Had a pretty large problem with their brand new vehicle purchase in less than 5 days of ownership. We contacted the manager and he was not concerned about this at all. He said let him know if we don't get More

by dodgestealthrt1994
Customer Service
Quality Of Work
Recommend Dealer
No
Nov 08, 2020

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hello, I am troubled to learn about your disappointment regarding the issue with your new vehicle and any interaction that has left you with a negative impression. Your feedback is important to us and I would appreciate the chance to address your concerns. Please send me your preferred contact information and I will be in contact within the next 24-48 hours. Thank you. Best, Sarah LaPuma Business Development Manager Ganley Village CDJRF slapuma@ganleyauto.com (440) 210-5449

Nov 10, 2020

dodgestealthrt1994 responded

Okay..... 48 hours and still no call after I replied to this message. This is another example of this dealership not caring after a sale.

Nov 10, 2020

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

I do apologize, I have been out. I am not seeing a response that was sent back to me. May I have your name and email adress, so I can look for the reply.We do care about our customer, past pesent and future. Please reply back so I can look into this.

Nov 10, 2020

dodgestealthrt1994 responded

Michelle Straka Dodgestealthrt1994@yahoo.com

November 07, 2020

Dealership Rating
Employee Rating

Nick treated us more like friends than customers and did everything it took to get the right deal for us. The entire team was great and overall we had an outstanding experience. More

by hannahmazie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bob Kukwa, Nicholas Campola

Nov 07, 2020

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Thank you for the great review! We will be sure to thank Nick for providing you with personable and outstanding service. We look forward to working with you again!

October 03, 2020

Dealership Rating
Employee Rating

Nick Campola was great helping our son Jonathan to purchase his first vehicle. His attitude was poignant yet relaxed which made the experience relaxing, simple and enjoyable. For my son, who had never More

by BONEZZI.MIKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Campola , Jim Waterwash

Oct 03, 2020

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi Mike- It sounds like you had a quality experience from start to finish, which makes us very happy! Thank you for taking the time to write a review. We're glad to hear Nicholas, Jim, and Rick went above and beyond to assist you with a high level of customer service throughout the process. We hope you continue to love your new ride, and we are looking forward to working with you for years to come!

September 26, 2020

Dealership Rating
Employee Rating

My husband and I worked with Nick Campola and could not have been more pleased with the entire process. Nick went out of his way to get us the car we wanted from another dealership.....only to realize we d More

by AndreaBFox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Campola , Bobbi O'Lander, Jim Waterwash

Sep 27, 2020

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Congrats on your new vehicle, Andrea! We will be sure to thank Nick for providing you with personable and professional service. We look forward to working with you again!

September 05, 2020

Dealership Rating
Employee Rating

We are very happy with Whitney and Henry, our sales person. Not happy the deal ship has not sent a $480 check due us. We waited over 3 hours which was ridiculous to sign papers More

by Drspann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kenny Kukwa, Bill Cannato, Justin Taylor , Henry Bailey, Becky Dowd, Whitney Huxel

Sep 06, 2020

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hello, I am concerned to learn about your dissatisfaction regarding any delay for the check. Please feel free to reach out to me so that we can address your concerns. Thank you. Best, Sarah LaPuma Business Development Manager Ganley Village CDJRF slapuma@ganleyauto.com (440) 210-5449

August 29, 2020

Dealership Rating
Employee Rating

GREAT EXPERIENCE!! Nick and Rick were awesome to work with on the purchase of my new car. Al in fiance was also top notch and a pleasure to work with. More

by jhuxel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Al Uber, Nicholas Campola , Whitney Huxel

Aug 30, 2020

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Thank you for the great review! We will be sure to thank Nick and Rick for providing you with an excellent car-buying experience. We look forward to working with you again!

July 26, 2020

Dealership Rating
Employee Rating

Nick was great to work with. Very knowledgeable and friendly. Got me the car for the price I wanted. I would highly recommend to friends More

by Longshot22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Al Uber, Paula Paglio, Nicholas Campola , Bobbi O'Lander

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