Rick Cervantes
Rick Cervantes at Kelly Nissan

Rick Cervantes | Page 5

Finance Manager

Kelly Nissan

4300 W 95th Street
Oak Lawn, IL 60453

4.8
71 Reviews
4.8

71 Reviews

Write a Review

Languages Spoken

English English

Spanish Spanish

71 Reviews of Rick Cervantes

August 09, 2025

Dealership Rating
Employee Rating

Not costumer friendly, staff don't answer phone and when they do they place call on hold for over 15min More

by cassandra winston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 12, 2025

Kelly Nissan responded

Sorry for leaving you on hold for 15 minutes. we will work to be better.

August 07, 2025

Dealership Rating
Employee Rating

Very clean and friendly environment. Easy to be seen and time feels valued by the teams. More

by MARS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Laird Rencher

Aug 09, 2025

Kelly Nissan responded

Thank you for the five star review!

July 30, 2025

Dealership Rating
Employee Rating

I found the car buying experience at Kelly Nissan to be very positive. Their no pressure approach was a pleasant way to do business. More

by TFOCJR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 01, 2025

Kelly Nissan responded

Thank you for the five star review!

July 29, 2025

Dealership Rating
Employee Rating

Joaquin is amazing thank you for your service and support for our family in getting us this new vehicle. You are the best man ever thank you. More

by CERVANTESPAUL2005
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joaquin 5 stars

Aug 01, 2025

Kelly Nissan responded

Thank you for the five star review!

July 15, 2025

Dealership Rating
Employee Rating

Great service and friendly staff. They answered all the questions we had. I enjoy my new car. More

by A.Z.ALI
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bill Matariyeh

Jul 18, 2025

Kelly Nissan responded

Thank you for the five star review!

July 03, 2025

Dealership Rating
Employee Rating

Andy was great dealership was great was a great experience 👍 was great will be back More

by lorenzogrant288
Trade-in Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Wilson, Diego Arce , Andy

Jul 06, 2025

Kelly Nissan responded

Thank you for the five star review!

June 30, 2025

Dealership Rating
Employee Rating

I liked the salesman and no pressure from the dealership. The finance manager was very professional More

by cunninghamvanessa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andrew T

Jul 01, 2025

Kelly Nissan responded

Thanks for the five star review!

June 30, 2025

Dealership Rating
Employee Rating

I WAS V ERY PLEASED WITH THE SERVICE NISSAN 'S SERVICE DEALERS WERE VERY POLITE AND COURTEOUS VERY CONVINCING, I WAS AT PIECE WHILE THEY WERE WORKING WITH ME ON 95TH STREET, THANKS. THANKS AGAIN I ENJOYE More

by Jojocarter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 01, 2025

Kelly Nissan responded

Thank you for the five star review!

June 27, 2025

Dealership Rating
Employee Rating

I have always had the pleasure of working with Laird as my contact for a new vehicle. He goes above and beyond. He always make sure that the vehicle of my choice is exactly what I am looking for. I have ne More

by Fancy1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jerome Brown, Laird Rencher

Jun 28, 2025

Kelly Nissan responded

Thank you for the five star review!

June 27, 2025

Dealership Rating
Employee Rating

This is my 4th Nissan Purchase! Great Customer Service! I will refer family and friends to purchase Nissans as well! More

by ARTSPLUS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jerome Brown

Jun 28, 2025

Kelly Nissan responded

Thank you for the five star review!

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