Rick Eggan
Rick Eggan at Chevy Exchange
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Rick Eggan

Service Advisor

Chevy Exchange

1 Sherwood Terrace
Lake Bluff, IL 60044

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5.0
25 Reviews
5.0

25 Reviews

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25 Reviews of Rick Eggan

July 07, 2023

Dealership Rating
Employee Rating

The staff is very friendly and helpful. The service department is great. They take care of their clients. More

by miceli16220
Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Lance Legler, Danny Trujillo

Jul 10, 2023

Chevy Exchange responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

April 15, 2023

Dealership Rating
Employee Rating

Entire staff was wonderful Viviana lance rick etc I will recommend Chevy exchange to all my friends More

by Jeffathanas
Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Baha Assaf, Viviana Quinto

Apr 18, 2023

Chevy Exchange responded

I cannot thank you enough for your wonderful review of The Chevrolet Exchange and for your referrals and recommendation! It was a pleasure to assist you and please let me know when I can do so again! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

January 13, 2023

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Employee Rating

Jeff was great! He took care of everything. The service department was accommodating with the rental car and had my car fixed in no time! Highly recommend the Chevy More

by Magicalhands08
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Albert, Dan Hilliard, Elmer Hortelano , Jeff Albert

Jan 17, 2023

Chevy Exchange responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay yours to the team. Take care and have a great day. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

December 19, 2022

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Employee Rating

This is my 4th least for a Silverado and by now I know how it works and all went as smooth as expected. More

by thomasjansen
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 19, 2022

thomasjansen responded

The Chevy Exchange in Lake Bluff is always my Choice.

November 18, 2022

Dealership Rating
Employee Rating

Chevy Exchange is the only car dealership I have ever felt welcome, comfortable, and genuinely cared about!! Jeff Albert is the most downtown earth salesman I’ve ever met! He’s knowledgeable, works hard More

by Hope Limbos
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 18, 2022

Chevy Exchange responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

Dec 08, 2022

Hope Limbos responded

Please feel free to share the above review I already wrote - thanks

October 19, 2022

Dealership Rating
Employee Rating

My experience with the Dealer's service folks (Dan & Rick) has always been excellent. With buying a new car (2022 Malibu Turbo), now my experience with Sales (Danny) is also excellent. Both the Service More

by joseph_geraci
Customer Service
Friendliness
Recommend Dealer
Yes
Oct 21, 2022

Chevy Exchange responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

August 29, 2022

Dealership Rating
Employee Rating

This is the greatest bunch of people around. When my kids turned 16, I told them they could have any car they want as long as it was a Chevy from this dealership. They have a Silverado, a Colo More

by moveovermartha24
Customer Service
Friendliness
Pricing
Recommend Dealer
Yes
Sep 01, 2022

Chevy Exchange responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

August 13, 2022

Dealership Rating
Employee Rating

Moody was great and very helpful, it took me less than hour to get my car! Amazing More

by Muhammad Abdelkarim
Customer Service
Friendliness
Pricing
Recommend Dealer
Yes
Aug 16, 2022

Chevy Exchange responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

August 06, 2022

Dealership Rating
Employee Rating

Excellent experience! !! We bought third suburban because of Rafat! Zuley!Cass! They become my favorite all of them very professional always make process smooth with great More

by A&A Brother’s limo Inc
Customer Service
Friendliness
Pricing
Recommend Dealer
Yes

Other Employees Tagged: Rafat Alamawi, Cass Harb , Zuleyca Antunez

Aug 09, 2022

Chevy Exchange responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

July 02, 2022

Dealership Rating
Employee Rating

Long time customer, 10+ cars over the years for my family. We are very loyal to the organization More

by johnhughes1307
Customer Service
Friendliness
Pricing
Recommend Dealer
Yes
Jul 05, 2022

Chevy Exchange responded

Thank you so much for your feedback as well as your loyalty. I appreciate building long term customer relationships and I truly value your business. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

Jul 05, 2022

johnhughes1307 responded

Always a pleasure to deal with professionals even though I have moved from the area.

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