"From the moment we pulled up they knew who we were. They..."
From the moment we pulled up they knew who we were. They kept in contact to make sure we knew who to talk to and if we were still able to make our appointment. From the time we arrived to the time we left they made sure we were very well taken care of. The staff was super friendly our salesman Danny was very helpful and greet to work with. Lance definitely knew his products and add on’s to make your purchase look the way you dreamed for. Cass handled the money aspect and was very good on explaining where to sign and what everything was about. Didn’t try to sell you something that you expressed you did not want. And the general manager Rafat was also great. Overall experience at this dealership was better then any other one I’ve been too.
"Excellent service and this dealership is phenomenal, I..."
Excellent service and this dealership is phenomenal, I will tell everyone of my experience at this dealership and look forward to additional purchases in the future
"This was by far the BEST experience we have ever had..."
- Mark S.
This was by far the BEST experience we have ever had purchasing a car! Danny and Rafat are the most amazing and professional people ever! This transaction was fast, easy and no "BS"! I will ONLY purchase from THIS amazing team at Chevy Exchange from now on! Thank you for taking such great care of us!
"I had a very comforting experience with my buying a new..."
I had a very comforting experience with my buying a new car, kaylee (brand manager) was very helpful and welcoming. She took me through the whole process from the beginning to the end, while answering any questions I had. The day I picked up the car she took me through an introduction of all the vehicles bells and whistles, including setting me up with Wi-Fi and Onstar. kudo's to kaylee. She is a fine asset to your chevy team at the chevy exchange. I also had a good experience with Lance (customer service). Lance was very helpful in finding the right protection package for my new equinox. The entire team of professionals I worked with were fantastic. Thanks to all the chevy team.
"This was a very smooth transaction. Michelle did..."
This was a very smooth transaction. Michelle did fabulous, with excellent communication, answering all my questions and great customer service. Danny was great! He displayed great customer service and knowledge. Highly Recommend the Chevy Exchange.
"Just purchased a Certified Bolt here and traded in a..."
Just purchased a Certified Bolt here and traded in a Nissan Leaf. Price on the Bolt, trade allowance & finance rate were all OUSTANDING. General manager Rafat came over during the negotiations and floored me with his ability to not only meet but exceeded my request(s). Salesman Francisco Zabala was very attentive, answered all of my questions and if he did not have any of the answers made sure he got them for me. When we cam down to complete the deal, the finance manager Cass was extremely congenial and did not waste any time processing the paperwork, we have purchased dozens of cars over the years and he was absolutely the quickest and lowest pressure we ever dealt with. Condition of the car we purchased was near flawless and was detailed beautifully. Save yourselves a lot of time and headaches and give these people a shot at earning your business, you will be glad you did! Anyone that leave a negative review or had a less than stellar experience either misunderstood the situation or more likely did not due their diligence. They say buying a home is all about location, that is also true of selecting a business to deal with! Chevy Exchange is easily the NICEST Chevy dealer I have ever dealt with, they're in Lake Bluff next to Lake Forest & Highland Park which is like the "Beverly Hills" of the North Shore, people in this area are more educated, demanding, affluent and have higher expectations and this one of the MANY reasons the Chevy Exchange rocks.
Other Employees Tagged:
"10/10 highly recommend this dealership and their team. We..."
10/10 highly recommend this dealership and their team. We worked with Moody and he made the trade in/ buy process go smoothly. Friendly and clean environment. Will definitely recommend my friends and family.
"They were amazing! Although we were able to negotiate a..."
They were amazing! Although we were able to negotiate a good price we didn’t get the one we saw online. So that would be the only downfall on my behalf.
"After our first purchase purchase of a Silverado back in..."
After our first purchase purchase of a Silverado back in 2018, we new that the Chevy exchange in lake bluff was a great place where they make you feel at home! From their clean and presentable show room to all the salesman and woman and staff. They are super attentive on getting your needs met. Danny Trujillo did an amazing job this past Monday on facilitating our purchase for a 2021 Silverado black widow edition! Me made sure to answer any and all questions we had about the vehicle, Rafat Alamawi is such an amazing person as well!as well as Lance and Baha! We will definitely be returning in the near future for our vehicle needs!!
José and Oscar C.
"The best experience with moody and the staff thank you..."
The best experience with moody and the staff thank you so much Chevy exchange thanks for everything best dealership in town hands down thanks again.