Rick Emerson
Rick Emerson at Larry H. Miller Toyota Peoria

Rick Emerson | Page 3

Service Advisor

Larry H. Miller Toyota Peoria

8633 W. Bell Road
Peoria, AZ 85382

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95 Reviews

I like to hike, fish & ride my motorcycle. I started working with Toyota in 1986.

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95 Reviews

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95 Reviews of Rick Emerson

October 08, 2018

Dealership Rating
Employee Rating

Maintenance Maintenance work was completed on time. Rick Emerson was my service advisor and kept me up to date on what was needed and what should be done on my More

by Larry Grey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 08, 2018

Larry H. Miller Toyota Peoria responded

Larry, I am glad to know that Rick took care of you so well during your maintenance visit. Thank you for sharing this terrific review. Let us know if you need anything and we will be happy to help. - Jay Carley, General Manager

October 07, 2018

Dealership Rating
Employee Rating

Great Service! Fast & thorough 10,000 mile check up! Always friendly service. Management and salesmen are always helpful. They remember who you are and always mak More

by Jazzy Jane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam Schroeder, Phil Bartlett

Oct 08, 2018

Larry H. Miller Toyota Peoria responded

Jane, I am thrilled to hear that our team made your 10,000 mile checkup so fast and thorough! Thank you for sharing this glowing review. It is always a pleasure to have you with us. Come back and see us again if you need anything else. - Jay Carley, General Manager

September 29, 2018

Dealership Rating
Employee Rating

Friendly and quick Rick is always wonderful to work with. He always explains what is needed and why. Great service and follow up. Wonderful customer service. Love t More

by Ktomko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 01, 2018

Larry H. Miller Toyota Peoria responded

I am glad you have been able to enjoy our kids area and I am pleased to know that Rick has been looking after you so well. Thank you for this kind review. Let us know if you need anything down the road and we will be happy to assist you. - Jay Carley, General Manager

September 24, 2018

Dealership Rating
Employee Rating

Reliable I always get quick and knowledgeable Assistance when I take my car for servicing. Easy access, very responsive staff. Shuttle service is great, just d More

by Blank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 24, 2018

Larry H. Miller Toyota Peoria responded

Thank you for your glowing review! It is a pleasure to hear that our team is taking care of our wonderful customers like you. Come back and see us anytime. - Jay Carley, General Manager

September 23, 2018

Dealership Rating
Employee Rating

Did not provide the service requested! My main concern was low tires and they never addressed the tires at all. They told me twice they did but they didn't. They were 10 lb slow I had to go More

by Jimgrimes62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

September 21, 2018

Dealership Rating
Employee Rating

Service Pleasant atmosphere. Service on my TOYOTA van was timely. Enjoyed the popcorn. Appreciated Rick letting me know what extra service options were ava More

by Kielman, barbara45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 24, 2018

Larry H. Miller Toyota Peoria responded

Thank you for this wonderful review! I am happy to hear our team could create a pleasant atmosphere and keep you informed on your upcoming service needs. Come back and see us if you need anything down the road. - Jay Carley, General Manager

September 15, 2018

Dealership Rating
Employee Rating

Great Service Rick has taken care of my service needs for the last 8-9 years. Superb customer service - he always makes sure I am well taken care of. Highly recom More

by Stantheman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 17, 2018

Larry H. Miller Toyota Peoria responded

Stan, it is an absolute joy to know that Rick has been caring for you so well over the years. Thank you for this kind recommendation. If you need anything in the future, you know who to call. Have a great day. - Jay Carley, General Manager

September 14, 2018

Dealership Rating
Employee Rating

Good excellent service experience My service manager, Rick Emerson, notified me of some needed repairs and we prioritize them in order of importance. This visit was to address the last More

by Tacomaguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brenda, curtesy van driver.

Sep 17, 2018

Larry H. Miller Toyota Peoria responded

I am thrilled to hear that Rick and our team could provide you with such excellent customer service. We appreciate you choosing to come and see us here and thank you for your fantastic review. If we can be of any more help to you, be sure to let us know. - Jay Carley, General Manager

September 09, 2018

Dealership Rating
Employee Rating

Have been going to this dealership for 20 years Always trust what Rick Emerson and his mechanics say my car needs. They are always ready for me and get things done quickly. My car has 145k miles on More

by Ladyofsteel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dean Anderson , Bob Wolfe

Sep 10, 2018

Larry H. Miller Toyota Peoria responded

It is truly marvelous to hear that Rick and our team have been able to keep your vehicle running so great even past 145k miles! Thank you for leaving us this great review. We will look forward to serving you again in the future. Here is to many wonderful miles ahead of you in your vehicle. - Jay Carley, General Manager

May 03, 2018

Dealership Rating
Employee Rating

Always exceptional! I depend on Rick Emerson to take care of all my automotive needs....and he does! It's great having a dealership you can trust! More

by Maggie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 03, 2018

Larry H. Miller Toyota Peoria responded

Maggie, I am so happy to hear that Rick is someone you can trust to take care of you whenever you come in. Thank you for the wonderful review and rating! If there is anything else we can do for you, do not hesitate to let Rick and our team know and we will be sure to take care of you. - Jay Carley, General Manager

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