Rick Emerson | Page 3
Service Advisor
Larry H. Miller Toyota Peoria
8633 W. Bell Road
Peoria, AZ 85382
I like to hike, fish & ride my motorcycle. I started working with Toyota in 1986.
Read more93 Reviews
Write a Review93 Reviews of Rick Emerson
September 29, 2018
Friendly and quick Rick is always wonderful to work with. He always explains what is needed and why. Great service and follow up. Wonderful customer service. Love t Rick is always wonderful to work with. He always explains what is needed and why. Great service and follow up. Wonderful customer service. Love the kids area to hang out in with my little one. More
September 24, 2018
Reliable I always get quick and knowledgeable Assistance when I take my car for servicing. Easy access, very responsive staff. Shuttle service is great, just d I always get quick and knowledgeable Assistance when I take my car for servicing. Easy access, very responsive staff. Shuttle service is great, just drop off the car and a call when it is finished. More
September 23, 2018
Did not provide the service requested! My main concern was low tires and they never addressed the tires at all. They told me twice they did but they didn't. They were 10 lb slow I had to go My main concern was low tires and they never addressed the tires at all. They told me twice they did but they didn't. They were 10 lb slow I had to go to Discount Tire to get the situation rectified. Will never go back! More
September 21, 2018
Service Pleasant atmosphere. Service on my TOYOTA van was timely. Enjoyed the popcorn. Appreciated Rick letting me know what extra service options were ava Pleasant atmosphere. Service on my TOYOTA van was timely. Enjoyed the popcorn. Appreciated Rick letting me know what extra service options were available and should be done in the near future. More
September 15, 2018
Great Service Rick has taken care of my service needs for the last 8-9 years. Superb customer service - he always makes sure I am well taken care of. Highly recom Rick has taken care of my service needs for the last 8-9 years. Superb customer service - he always makes sure I am well taken care of. Highly recommend. More
September 14, 2018
Good excellent service experience My service manager, Rick Emerson, notified me of some needed repairs and we prioritize them in order of importance. This visit was to address the last My service manager, Rick Emerson, notified me of some needed repairs and we prioritize them in order of importance. This visit was to address the last item. Dropped my car off @ 7:30am and got a lift to work with Brenda’s help. In the afternoon Rick notified me my vehicle was ready. Called Brenda and she picked me up from work. The whole experience was seamless and efficient. Great team to work with and excellent customer service. More
Other Employees Tagged: Brenda, curtesy van driver.
September 09, 2018
Have been going to this dealership for 20 years Always trust what Rick Emerson and his mechanics say my car needs. They are always ready for me and get things done quickly. My car has 145k miles on Always trust what Rick Emerson and his mechanics say my car needs. They are always ready for me and get things done quickly. My car has 145k miles on it and runs great but when I finally want a new one I will get it here More
Other Employees Tagged: Dean Anderson , Bob Wolfe
May 02, 2018
Always exceptional! I depend on Rick Emerson to take care of all my automotive needs....and he does! It's great having a dealership you can trust! I depend on Rick Emerson to take care of all my automotive needs....and he does! It's great having a dealership you can trust! More
May 01, 2018
Helpful Service Department I have always been satisfied with the Customer Service Rick provides. Rick is more than helpful when we have questions about our vehicle. The waitin I have always been satisfied with the Customer Service Rick provides. Rick is more than helpful when we have questions about our vehicle. The waiting area is clean and friendly. Wonderful Experience! Thanks Rick! More
March 14, 2018
Another Complete and Professional and Pleasant experience. This was another thorough and complete explanation by Rick Emerson of the work performed and the detailed review of the many observations and tests p This was another thorough and complete explanation by Rick Emerson of the work performed and the detailed review of the many observations and tests performed by the mechanic/s. More