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Rick Fuentes

Overview Reviews (219) Inventory (233)

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Rick Fuentes

Rick Fuentes | Page 10

Service Advisor

Niello Volvo Cars Sacramento

4609 Madison Avenue
Sacramento, CA 95841

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4.8

219 Reviews

Overview Reviews (219) Inventory (233)

4.8

219 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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219 Reviews of Rick Fuentes

September 25, 2024

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Employee Rating

Service is always top notch and they always take care of us! Rick is always helpful and and professional. us! Rick is always helpful and and professional. More

by mikefranks85

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Sep 26, 2024 -

Niello Volvo Cars Sacramento responded

Thank you, Mike, for your business and this review. We're happy to hear that Rick and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Rob Pane Service Manager rpane@niello.com (916) 245-2231

September 06, 2024

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Employee Rating

Work done is very good. Our service advisor was informative and helpful. One perk that I greatly appreciate is the transportation via Lyft, which makes getting my vehicle se Our service advisor was informative and helpful. One perk that I greatly appreciate is the transportation via Lyft, which makes getting my vehicle service possible. Thank you. More

by JNCHACKETT.424

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Sep 08, 2024 -

Niello Volvo Cars Sacramento responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Niello Volvo Cars Sacramento. We look forward to having you as one of our valued customers for many more years to come! Rob Pane Service Manager rpane@niello.com (916) 245-2231

August 19, 2024

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Employee Rating

Rick always makes sure we have a great experience at niello volvo ; he is extremely knowledgeable and diligent about meeting our individual needs as customers niello volvo ; he is extremely knowledgeable and diligent about meeting our individual needs as customers More

by ZENZIMOORE

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Aug 19, 2024 -

Niello Volvo Cars Sacramento responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Niello Volvo Cars Sacramento. Rob Pane Service Manager rpane@niello.com (916) 245-2231

August 17, 2024

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Employee Rating

Niello gave me Lyft rides both ways. They seemed to be very thorough in their service. They seemed to be very thorough in their service. More

by CATHIE488

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Aug 18, 2024 -

Niello Volvo Cars Sacramento responded

Thank you, Cathie! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Niello Volvo Cars Sacramento. We look forward to having you as one of our valued customers for many more years to come! Rob Pane Service Manager rpane@niello.com (916) 245-2231

August 06, 2024

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Employee Rating

Excellent communication and quality service. Service was timely and efficient. Easy drop off and pick up. Thank You! Service was timely and efficient. Easy drop off and pick up. Thank You! More

by gidtwins1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Shaun Dortch

Aug 07, 2024 -

Niello Volvo Cars Sacramento responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Niello Volvo Cars Sacramento, we look forward to having you as a valued customer for many years to come! Rob Pane Service Manager rpane@niello.com (916) 245-2231

August 04, 2024

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Employee Rating

easy in and out, plenty of room to work in the lounge while i waited. thanks! while i waited. thanks! More

by DAVESTOCKDESIGN

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Amy Ott

Aug 04, 2024 -

Niello Volvo Cars Sacramento responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Niello Volvo Cars Sacramento. Rob Pane Service Manager rpane@niello.com (916) 245-2231

July 17, 2024

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We have owned several Volvos for 3 reasons, 1. Safety 2. Service satisfaction 3. Design Safety 2. Service satisfaction 3. Design More

by lflockett

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Matthew Jeffery , Amy Ott

Jul 17, 2024 -

Niello Volvo Cars Sacramento responded

July 17, 2024

Dealership Rating

Employee Rating

We've bought 5 cars at Niello and continue to go back for all our service due to the outstanding service we receive, especially from Rick Fuentes, our advisor. We will continue to be loyal to Niello for many all our service due to the outstanding service we receive, especially from Rick Fuentes, our advisor. We will continue to be loyal to Niello for many years to come! More

by lisakeane

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jul 17, 2024 -

Niello Volvo Cars Sacramento responded

It has been a pleasure serving you, Lisa. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Niello Volvo Cars Sacramento, we look forward to having you as a valued customer for many years to come! Rob Pane Service Manager rpane@niello.com (916) 245-2231

July 17, 2024

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Employee Rating

Niello Volvo Service Center is awesome; They provide the best customer care. Shout-out to Shaun! Shaun went above and beyond by addressing all my concerns and presenting some other insights I would have mis best customer care. Shout-out to Shaun! Shaun went above and beyond by addressing all my concerns and presenting some other insights I would have missed. He worked with my schedule and made sure I was taken care of, ensuring I was able to be where I needed to be while I waited for my service. More

by JOHNATHAN.SOWARD

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Rob Pane, Shaun Dortch, Matthew Jeffery , Amy Ott, Victoria Protsyuk

Jul 17, 2024 -

Niello Volvo Cars Sacramento responded

Thank you so much for your kind words, Johnathan, and for taking the time to leave us this wonderful feedback! Rob Pane Service Manager rpane@niello.com (916) 245-2231

July 12, 2024

Dealership Rating

Employee Rating

Niello Volvo. Good Dealership with good people. They did a good job and their communication was great Good Dealership with good people. They did a good job and their communication was great More

by jcw0086

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Rob Pane, Shaun Dortch, Matthew Jeffery , Amy Ott, Victoria Protsyuk

Jul 14, 2024 -

Niello Volvo Cars Sacramento responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Niello Volvo Cars Sacramento. We look forward to having you as one of our valued customers for many more years to come! Rob Pane Service Manager rpane@niello.com (916) 245-2231

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