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Rick Fuentes
Rick Fuentes at Niello Volvo Cars Sacramento

Rick Fuentes | Page 11

Service Advisor

Niello Volvo Cars Sacramento

4609 Madison Avenue
Sacramento, CA 95841

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4.8
219 Reviews
4.8

219 Reviews

Write a Review

219 Reviews of Rick Fuentes

July 11, 2024

Dealership Rating
Employee Rating

Good service, always helpful and nice! I will continue to bring my Volvo car here. More

by Dpbbss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Jeffery , Edgar

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Jul 12, 2024

Niello Volvo Cars Sacramento responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Niello Volvo Cars Sacramento, we look forward to having you as a valued customer for many years to come! Rob Pane Service Manager rpane@niello.com (916) 245-2231

July 09, 2024

Dealership Rating
Employee Rating

Brian, Andrew and the Volvo team are just awesome. They have provided the best customer service and treat me like family everytime I walk through the dealership doors. I am on my 3rd car with Volvo an More

by JOHNATHAN.SOWARD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Frey, Andrew Clark, Shaun Dortch , Vadim Gol, Brian Machado, Victoria Protsyuk

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Jul 10, 2024

Niello Volvo Cars Sacramento responded

Jonathan, At Niello Volvo Cars Sacramento, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! TJ Upton General Manager tupton@niello.com (916) 245-2231

June 29, 2024

Dealership Rating
Employee Rating

Every time I take my car in for service I have a great experience. Everyone is always nice and helpful. More

by Azul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shaun Dortch , Amy Ott

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Jul 01, 2024

Niello Volvo Cars Sacramento responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Niello Volvo Cars Sacramento. Rob Pane Service Manager rpane@niello.com (916) 245-2231

June 27, 2024

Dealership Rating
Employee Rating

Rick is always so helpful. Best service in the Sacramento area. Highly recommended. Thank you More

by deltoroerica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jun 28, 2024

Niello Volvo Cars Sacramento responded

Thank you, Erica, for the kind words for Rick and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can further assist. Rob Pane Service Manager rpane@niello.com (916) 245-2231

June 27, 2024

Dealership Rating
Employee Rating

The entire team is knowledgeable, and very customer focused. Always feel I get great service and care. More

by GABOR.H.HERTZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jorgen Eiremo, Matthew Jeffery , Sean Smith

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Jun 28, 2024

Niello Volvo Cars Sacramento responded

Thank you for choosing Niello Volvo Cars Sacramento. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Rob Pane Service Manager rpane@niello.com (916) 245-2231

June 25, 2024

Dealership Rating
Employee Rating

Your policy of requiring payment in full for insurance covered repairs is a bit off putting. Beibg a ling time faithfully customer should habe built up some credibility to take the risk that the insurer w More

by dmaxj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Jeffery

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Jun 25, 2024

Niello Volvo Cars Sacramento responded

Thank you for choosing Niello Volvo Cars Sacramento. Your feedback and rating mean a lot to us. We're glad Rick was able to help, and we hope to see you again! Rob Pane Service Manager rpane@niello.com (916) 245-2231

June 21, 2024

Dealership Rating
Employee Rating

I always have a great experience at the Nilo Volvo service department. The team is super friendly and they always make me feel like family. They do a great job of communicating and always always make More

by bazarnikg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Jeffery , Amy Ott

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Jun 22, 2024

Niello Volvo Cars Sacramento responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Rob Pane Service Manager rpane@niello.com (916) 245-2231

June 19, 2024

Dealership Rating
Employee Rating

Service personnel were pleasant, informed and helpful. I was very satisfied with the service of my Volvo. More

by mlcatparkeplace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jun 21, 2024

Niello Volvo Cars Sacramento responded

Thank you for choosing Niello Volvo Cars Sacramento. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Rob Pane Service Manager rpane@niello.com (916) 245-2231

June 09, 2024

Dealership Rating
Employee Rating

During my service experience I found Niello Vovo to be very professional and provided a high quality of service. More

by DALLASPAUL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jun 10, 2024

Niello Volvo Cars Sacramento responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Rob Pane Service Manager rpane@niello.com (916) 245-2231

June 01, 2024

Dealership Rating
Employee Rating

Amy is always so helpful and goes above and beyond to ensure we're happy with the service at Niello. More

by dirtyjermz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amy Ott

Print
Jun 01, 2024

Niello Volvo Cars Sacramento responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Amy here at Niello Volvo Cars Sacramento. Rob Pane Service Manager rpane@niello.com (916) 245-2231

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