Rick Fuentes | Page 12

Shaun and his team at the service department did an exceptional job making sure the rim repair and inspection went flawlessly. In addition, the free coffee and pastries in the main sales area are fre exceptional job making sure the rim repair and inspection went flawlessly. In addition, the free coffee and pastries in the main sales area are free to use and you always get a ride home as they give complimentary Lift rides. More

by TONYSARDELLA Verified Customer Verified Customer

Print

Efficient and experienced staff, streamlined process, excellent personalized customer service and well-appointed waiting area. Made the process a pleasure. excellent personalized customer service and well-appointed waiting area. Made the process a pleasure. More

by LAURA F Verified Customer Verified Customer

Print

Great experience as usual. Amy took care of my processing, ordered me a ride back home as the service was going to take a few hours. There was a delay in the service and it was Amy took care of my processing, ordered me a ride back home as the service was going to take a few hours. There was a delay in the service and it was completed next day. This was due to some network outage as I was informed so not really the fault of the service dept. staff. Overall, I am very satisfied with my visit and experience. More

by Milind Nirgun Verified Customer Verified Customer

Print

Rick Fuentes is the real reason I purchased 2 cars and keep them serviced at Niello. Professional, friendly and recognizes me when I drive in even without an appointment. Wonderful team! keep them serviced at Niello. Professional, friendly and recognizes me when I drive in even without an appointment. Wonderful team! More

by charlendavis Verified Customer Verified Customer

Print

Great service at Niello Volvo. It's always a pleasure to work with Rick. I like that I work with the same person each time I bring my car in. It's always a pleasure to work with Rick. I like that I work with the same person each time I bring my car in. More

by NANNETTEGILLS Verified Customer Verified Customer

Print

I've always gotten great service at Niello Volvo. Everyone is friendly and very professional. I've especially enjoyed working with Rick, because he takes the time and care to explain all the details Everyone is friendly and very professional. I've especially enjoyed working with Rick, because he takes the time and care to explain all the details to me and make it easy for me to understand my options. More

by Ponzelli Verified Customer Verified Customer

Print

Great friendly people but they lack loaner car service. But that is on managers who runs the place . Unfortunately Niello is only Volvo center in Sacramento. But that is on managers who runs the place . Unfortunately Niello is only Volvo center in Sacramento. More

by nkao Verified Customer Verified Customer

Print

It's a great dealership with excellent service. They go above and beyond with efficiency without cutting corners in both the sales and service departments. They understand that the customer's time They go above and beyond with efficiency without cutting corners in both the sales and service departments. They understand that the customer's time is valuable and don't take that for granted. More

by mbranstad Verified Customer Verified Customer

Print

"the best service experience i have ever received with my Volvo. Friendly, professional, prompt and extremely knowledgeable. Class-act team of passionate pros. Bravo, team Niello. " Volvo. Friendly, professional, prompt and extremely knowledgeable. Class-act team of passionate pros. Bravo, team Niello. " More

by WYATTGPHOTOGRAPHY Verified Customer Verified Customer

Print

It is not only Amey, but the dealership that I am so impressed with. No matter what the service or issue, everyone gets involved to get the job done. Amey makes sure that I spend as little time waiting impressed with. No matter what the service or issue, everyone gets involved to get the job done. Amey makes sure that I spend as little time waiting for my vehicle as possible and I always get it back clean. Before I leave, she explains to me everything I need to know about any concerns that I might still have. All departments are very professional and knowledgeable. Keep up the GREAT work! More

by ARSON951 Verified Customer Verified Customer

Print