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Rick Fuentes
Rick Fuentes at Niello Volvo Cars Sacramento

Rick Fuentes | Page 14

Service Advisor

Niello Volvo Cars Sacramento

4609 Madison Avenue
Sacramento, CA 95841

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4.9
213 Reviews
4.9

213 Reviews

Write a Review

213 Reviews of Rick Fuentes

April 03, 2024

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Employee Rating

Excellent customer service…communication is definitely excellent too! Will always give rave reviews on Niello products! More

by LISALOOMER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Pane, Matthew Jeffery , Amy Ott, Victoria Protsyuk

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Apr 04, 2024

Niello Volvo Cars Sacramento responded

Lisa, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Rob Pane Service Manager rpane@niello.com (916) 245-2231

April 03, 2024

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Employee Rating

Very efficient and pleasant to work with. No issues with car and service. Could have a more pleasant place to wait. But ok More

by DARYLLANCE345
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amy Ott, Victoria Protsyuk

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Apr 04, 2024

Niello Volvo Cars Sacramento responded

Daryl, Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Rob Pane Service Manager rpane@niello.com (916) 245-2231

April 03, 2024

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Employee Rating

I like my interactions with Rick and the Niello Service team in general. Rick does a great job. The text messaging and ability to review the recommended service on a phone, tablet, or computer is a very More

by CR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 04, 2024

Niello Volvo Cars Sacramento responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Rick met your expectations. Thank you again for choosing Niello Volvo Cars Sacramento, we look forward to having you as one of our valued customers for many more years to come! Rob Pane Service Manager rpane@niello.com (916) 245-2231

April 01, 2024

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Great facilities, great people, great service and fast. Very Happy with this dealer and I would recommend them. More

by JIMHANSEN0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 02, 2024

Niello Volvo Cars Sacramento responded

Jim, we are delighted to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Rob Pane Service Manager rpane@niello.com (916) 245-2231

March 31, 2024

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Employee Rating

Niello Volvo service is always exceptional. I was referred to Niello Volvo for service years ago. More

by NADIAKIRKMAN09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 31, 2024

Niello Volvo Cars Sacramento responded

Nadia, Thank you for your very kind service review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent service experience here at Niello Volvo Cars Sacramento. Rob Pane Service Manager rpane@niello.com (916) 245-2231

March 28, 2024

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I switched from Walnut Creek Volvo to Niello Volvo Sacramento after I was treated terribly in Walnut Creek. I have been buying Volvo’s from Walnut Creek since 1988, shame. However, Niello of Sacrament More

by Margarita Ferrari
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 28, 2024

Niello Volvo Cars Sacramento responded

Thank you, Margarita! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Niello Volvo Cars Sacramento, we look forward to having you as one of our valued customers for many more years to come! Rob Pane Service Manager rpane@niello.com (916) 245-2231

March 28, 2024

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Exceptional, timely service. The appointment finished much sooner than expected. Very pleased with the entire process. More

by DONALD.JR2374
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 28, 2024

Niello Volvo Cars Sacramento responded

Donald, Thank you for your very kind review. Rick and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Niello Volvo Cars Sacramento. Rob Pane Service Manager rpane@niello.com (916) 245-2231

March 27, 2024

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Employee Rating

Excellent customer service. Highly recommended. This dealership really values their customers and I will not bring my car anywhere else. More

by jocelyn.wiltgen
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
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Mar 27, 2024

Niello Volvo Cars Sacramento responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Jocelyn, and it's great to hear about your excellent experience here at Niello Volvo Cars Sacramento. Rob Pane Service Manager rpane@niello.com (916) 245-2231

March 27, 2024

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Employee Rating

Rick is a great service advisor. Always professional and knowledgeable about my car and its service needs. He is responsive to all my questions either in person or on the phone. I re More

by beckipeters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Jeffery

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Mar 27, 2024

Niello Volvo Cars Sacramento responded

Becki, Thanks for sharing your thoughts about your experience with Niello Volvo Cars Sacramento. Rick, Matthew, and our team appreciate your business and hope to see you again soon! Rob Pane Service Manager rpane@niello.com (916) 245-2231

March 26, 2024

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Employee Rating

Amy is a terrific service representative who takes care of her customers. Niello Volvo has always been helpful. More

by NHSKI100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amy Ott, Brian Machado

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Mar 27, 2024

Niello Volvo Cars Sacramento responded

We are very happy to hear that Amy provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Rob Pane Service Manager rpane@niello.com (916) 245-2231

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