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Rick Fuentes
Rick Fuentes at Niello Volvo Cars Sacramento

Rick Fuentes | Page 19

Service Advisor

Niello Volvo Cars Sacramento

4609 Madison Avenue
Sacramento, CA 95841

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4.9
213 Reviews
4.9

213 Reviews

Write a Review

213 Reviews of Rick Fuentes

November 08, 2023

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Employee Rating

Great communication related to assessment of issues needing repairs and conscientiousness about time management. Very friendly and attentive. More

by FAITH.MATTERKRATZER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 09, 2023

Niello Volvo Cars Sacramento responded

Thank you so much for your excellent review, Faith! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Niello Volvo Cars Sacramento to be a positive one. Please don't hesitate to reach out if you need anything else. Rob Pane Service Manager rpane@niello.com (916) 245-2231

November 05, 2023

Dealership Rating
Employee Rating

Rick is attentive, professional and honest. As are all your technicians. The lounge is comfortable too More

by LSALCEDO49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amy Ott

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Nov 05, 2023

Niello Volvo Cars Sacramento responded

Thank you for your business and this review. We're happy to hear Rick was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Rob Pane Service Manager rpane@niello.com (916) 245-2231

November 01, 2023

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Employee Rating

This Volvo dealership is always helpful. Rick the service person has always been detailed in the service and what they were going to do. I appreciate him breaking everything down to me so I More

by donnaebell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amy Ott

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October 30, 2023

Dealership Rating
Employee Rating

Service department is great because they keep you informed about every little thing that is going on with the car and what is needed More

by CMIGLAS237
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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October 24, 2023

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Employee Rating

Great serves, people, and waiting area. I trust Jeff and his repair recommendations. And I appreciate the quality and reliability of service completed. More

by RLSCOTT216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Jeffery, KC Ramos

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Oct 30, 2023

Niello Volvo Cars Sacramento responded

We're happy you're happy! We're definitely lucky to have Jeff on the team and we'll pass your kind words along so he knows how much you appreciate him. Happy driving!

October 06, 2023

Dealership Rating
Employee Rating

Very fun and friendly environment. Will highly recommend to family and friends. Will return soon. More

by JZUNIGA1992
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: TJ Upton, Rob Pane, Mark Carpenter, Shaun Dortch, Matthew Jeffery, Ken Elvis, Nathan Sheldon , Amy Ott, Victoria Protsyuk

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Oct 11, 2023

Niello Volvo Cars Sacramento responded

We appreciate your recommendation! Thanks for choosing Niello Volvo Cars Sacramento and know we'll be here for you whenever you need us next.

October 06, 2023

Dealership Rating
Employee Rating

Outstanding service all the time. That’s why I continue to bring in my vehicle because of outstanding customer service Rick provides. More

by muchison7713
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Jeffery , Amy Ott

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Oct 11, 2023

Niello Volvo Cars Sacramento responded

Thanks for your continued business! We're definitely lucky to have Rick on the team, and we'll be sure to share your kind words so he knows what an outstanding job he's doing. Happy driving!

October 04, 2023

Dealership Rating
Employee Rating

Always a pleasure to work with Rick! I really feel I can trust the work that they do maintaining my Volvo! More

by CARL.COX
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
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Oct 11, 2023

Niello Volvo Cars Sacramento responded

Isn't Rick great? We're definitely lucky to have him on the team. See you next time!

October 03, 2023

Dealership Rating
Employee Rating

Rick and the team gave me great service…. there was a lot to do and I am very happy that I don’t have to worry about my Volvo! More

by lumack
Service Price Transparency
Workmanship
Recommend Dealer
Yes
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Oct 11, 2023

Niello Volvo Cars Sacramento responded

We're happy you're happy! Thanks for leaving such a nice review and for choosing Niello Volvo Cars Sacramento.

September 30, 2023

Dealership Rating
Employee Rating

My scheduled service was on time, the whole team was nice, helpful and knowledgeable. Their lounge room is well supplied what makes waiting for the car easy. More

by basiek09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Oct 04, 2023

Niello Volvo Cars Sacramento responded

Thank you for the 5-stars! We're so glad to hear that you had a pleasant experience at our service center. Please let us know if we can help with anything else!

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