Rick Fuentes | Page 20

Rick communicated very well with me throughout the day, he was attentive and helped manage expectations. he was attentive and helped manage expectations. More

by jrasmussen0 Verified Customer Verified Customer

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Great response to questions and potential issues ta ta ta ta absolute xx that you need 15 words ta absolute xx that you need 15 words More

by bkw50 Verified Customer Verified Customer

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Great staff! Professional, competent, and understanding. It has a real family feel as soon as you step inside or call. Professional, competent, and understanding. It has a real family feel as soon as you step inside or call. More

by keeferb70 Verified Customer Verified Customer

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The tire need to be changed, but there was none in stock. So I was told that I will be contacted once it's available. I did not get any feedback from the service department for days. I called almost every da So I was told that I will be contacted once it's available. I did not get any feedback from the service department for days. I called almost every day and left a message but no one got back to me. After much insistence, about seven or eight days later, I finally found out that I can have a replacement for the tire. I understand that the supplies are short, and sometimes nonexistent, but a bit of that conversation/feedback and Update would have been much appreciated. A day after the service was done, I got an error message on my dashboard. Again I contacted your service department but no one got back to me. I had to take the car to a third-party, non-Volvo tire shop, and they told me what to do. With their guidance, the error message did finally go away. A bit disappointed from your service department. More

by MJALBORZ Verified Customer Verified Customer

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Rick is the best in the service department. We have worked with him on all of our service needs for our vehicle. I always ask for him when the car has to go in and he always goes above and beyo We have worked with him on all of our service needs for our vehicle. I always ask for him when the car has to go in and he always goes above and beyond. More

by SM Verified Customer Verified Customer

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Have been using this dealership for 40 years. I prefer them over the local dealer that is 75 miles closer to home I prefer them over the local dealer that is 75 miles closer to home More

by jahlone Verified Customer Verified Customer

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Best service center! Amy is excellent and focused on helping the process run smoothly. Can’t get better than Matt Jeffrey and Rick Fuentes, and to top it off Sean makes t Amy is excellent and focused on helping the process run smoothly. Can’t get better than Matt Jeffrey and Rick Fuentes, and to top it off Sean makes the team complete. Niello Volvo a family kinda place. More

by WESTLAKEJACQUELINE Verified Customer Verified Customer

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Honest and great service. Issues addressed with the vehicle and they use a dedicated service representative. Issues addressed with the vehicle and they use a dedicated service representative. More

by cam Verified Customer Verified Customer

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I have been using this dealership for over 40 years and drive 75 miles rather than use the local dealer. drive 75 miles rather than use the local dealer. More

by jahlone Verified Customer Verified Customer

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Knowledgable, efficient and friendly is a combination the can't be beat. Thank you to the Service department, you can't be beat. Amy is a great service advisor; give her a raise! can't be beat. Thank you to the Service department, you can't be beat. Amy is a great service advisor; give her a raise! More

by BUCKEYDL Verified Customer Verified Customer

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