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Rick Fuentes
Rick Fuentes at Niello Volvo Cars Sacramento

Rick Fuentes | Page 21

Service Advisor

Niello Volvo Cars Sacramento

4609 Madison Avenue
Sacramento, CA 95841

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4.9
212 Reviews
4.9

212 Reviews

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212 Reviews of Rick Fuentes

August 09, 2023

Dealership Rating
Employee Rating

Excellent valet service. The repair was fast with a final report. Communication was the best. I highly recommend them. More

by ROSEMARY.RALSTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Pane, Shaun Dortch, Matthew Jeffery , Amy Ott, Victoria Protsyuk

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Aug 16, 2023

Niello Volvo Cars Sacramento responded

We appreciate you taking the time to rate your recent service experience at Niello Volvo Cars Sacramento, Rosemary. We are happy to hear you were satisfied with both our repair and valet services! Our team will be here for you whenever you need us next!

July 31, 2023

Dealership Rating
Employee Rating

Great service and coordination by Rick F. S60 feels great weeks later. Excellent experience overall. More

by ESPOSITO.JOHN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 09, 2023

Niello Volvo Cars Sacramento responded

We appreciate you leaving us a kind review, John! Happy to hear your Volvo S60 is running smoothly. We will make sure to let Rick know! Happy driving!

July 28, 2023

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Employee Rating

Great service and were very responsive and helpful when I tried to do an overseas delivery. I would definitely recommend Niello. I've already bought 4 cars from them! More

by Mike W
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Frey, Andrew Clark, Jorgen Eiremo , Amy Ott, Andrey Protsyuk

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Aug 03, 2023

Niello Volvo Cars Sacramento responded

Mike, Thank You! We are very happy to hear that you've had such great experiences with us. We hope to continue being of service to you and delivering the best here at Niello Volvo Cars Sacramento. We are very grateful for your business!

July 28, 2023

Dealership Rating
Employee Rating

Rick Fuentes was outstanding in dealing with my issues and concerns. He made the who experience pleasant. More

by protell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 03, 2023

Niello Volvo Cars Sacramento responded

Our team is very grateful to have someone like Rick! We will make sure to pass along your kind words. We are glad your service visit was pleasant. We hope to see you soon!

July 25, 2023

Dealership Rating
Employee Rating

Over all a great experience. Rates are high but the service is knowledgeable and careful. More

by bdlew_98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 03, 2023

Niello Volvo Cars Sacramento responded

Thank you for acknowledging the quality work and knowledge that our team provides! We look forward to seeing you for a future service visit.

July 18, 2023

Dealership Rating
Employee Rating

Rick understood the importance of me having my car in time to go to work More

by THE_QUEEN7
Recommend Dealer
Yes
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Jul 26, 2023

Niello Volvo Cars Sacramento responded

Thank you for taking the time to acknowledge Rick's great work! We are truly lucky to have him on our team here in Sacramento and it's great to know that he has provided you with 5-star service. We will make sure he sees your review!

July 16, 2023

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Employee Rating

Great visit at the Niello Volvo in Sacramento, it was expedited quickly. My car needed several things that were due. Rick made sure to explain it to me very well. I am happy with the service. Thank you s More

by TRENDYMUM98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 20, 2023

Niello Volvo Cars Sacramento responded

Thank you for taking the time to acknowledge Rick's great work, he is the best! We're thrilled to know that he went above and beyond for you and will make sure he sees your kind words.

July 15, 2023

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Employee Rating

Rick was super helpful, knowledgeable and informative without being pushy! U felt resected as the customer. Thank you Rick! More

by rmhalasa
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
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Jul 26, 2023

Niello Volvo Cars Sacramento responded

This is what we love to hear! We will make sure to pass along your wonderful feedback to Rick. Thank you for the positive review!

July 15, 2023

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Employee Rating

Actually Rick is my point of contact for service and he is wonderful. Always provides excellent service and has great communication. More

by llejanj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan Sheldon

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Jul 20, 2023

Niello Volvo Cars Sacramento responded

We are truly lucky to have Rick on our team here in Sacramento and it's great to know that he always provides you with such excellent service! We will make sure he sees your review.

July 14, 2023

Dealership Rating
Employee Rating

Amy Ott is great at her job. She is great with customers and keeps everyone informed and happy. More

by NSTRAZZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amy Ott

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Jul 26, 2023

Niello Volvo Cars Sacramento responded

Thank you for taking the time to acknowledge Amy's great work! We're glad to know that she made your recent service experience a 5-star one. We look forward to seeing you for your next service visit!

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