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Rick Fuentes
Rick Fuentes at Niello Volvo Cars Sacramento

Rick Fuentes | Page 21

Service Advisor

Niello Volvo Cars Sacramento

4609 Madison Avenue
Sacramento, CA 95841

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4.8
218 Reviews
4.8

218 Reviews

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218 Reviews of Rick Fuentes

September 07, 2023

Dealership Rating
Employee Rating

Rick is the best in the service department. We have worked with him on all of our service needs for our vehicle. I always ask for him when the car has to go in and he always goes above and beyo More

by SM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 13, 2023

Niello Volvo Cars Sacramento responded

This is what we love to hear, SM. We're glad that Rick has always provided you with such a professional and attentive experience. We will make sure to pass your appreciation along. Our team is here for you anytime, so please don't hesitate to reach out whenever you need us!

September 05, 2023

Dealership Rating
Employee Rating

Have been using this dealership for 40 years. I prefer them over the local dealer that is 75 miles closer to home More

by jahlone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jorgen Eiremo , Amy Ott

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Sep 13, 2023

Niello Volvo Cars Sacramento responded

Wow, 40 years of being a Niello Volvo Cars Sacramento customer! Jahlone, thank you so much for your loyalty and business. The team sends its appreciation and we look forward to continuing to work with you!

August 18, 2023

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Employee Rating

Best service center! Amy is excellent and focused on helping the process run smoothly. Can’t get better than Matt Jeffrey and Rick Fuentes, and to top it off Sean makes t More

by WESTLAKEJACQUELINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Pane, Mark Carpenter, Shaun Dortch, Matthew Jeffery, Ken Elvis, KC Ramos, Nathan Sheldon , Amy Ott, Victoria Protsyuk

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Aug 23, 2023

Niello Volvo Cars Sacramento responded

Jacqueline, We can't tell you how much we appreciate this amazing review. We definitely take pride in having the dream team here at Niello Volvo Cars Sacramento! We'll be here for you whenever you need us next.

August 17, 2023

Dealership Rating
Employee Rating

Honest and great service. Issues addressed with the vehicle and they use a dedicated service representative. More

by cam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 23, 2023

Niello Volvo Cars Sacramento responded

Thank you for the 5-stars, Cam! We appreciate you taking the time to rate your experience with us. We look forward to seeing you again soon.

Aug 23, 2023

cam responded

Of course. Rick Fuentes gave excellent customer service.

August 16, 2023

Dealership Rating
Employee Rating

I have been using this dealership for over 40 years and drive 75 miles rather than use the local dealer. More

by jahlone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jorgen Eiremo , Vadim Gol

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Aug 23, 2023

Niello Volvo Cars Sacramento responded

Thank you for leaving us a positive review, Jahlone! We are honored that you have chosen us as your Volvo dealership for over 40 years! Our team is always happy to help you out and we look forward to serving you again in the future.

August 11, 2023

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Employee Rating

Knowledgable, efficient and friendly is a combination the can't be beat. Thank you to the Service department, you can't be beat. Amy is a great service advisor; give her a raise! More

by BUCKEYDL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amy Ott

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Aug 16, 2023

Niello Volvo Cars Sacramento responded

This is what we love to hear! We're glad that Amy provided you with such a professional and attentive experience. We will make sure to pass your thanks along. See you next time!

August 09, 2023

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Employee Rating

Excellent valet service. The repair was fast with a final report. Communication was the best. I highly recommend them. More

by ROSEMARY.RALSTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Pane, Shaun Dortch, Matthew Jeffery , Amy Ott, Victoria Protsyuk

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Aug 16, 2023

Niello Volvo Cars Sacramento responded

We appreciate you taking the time to rate your recent service experience at Niello Volvo Cars Sacramento, Rosemary. We are happy to hear you were satisfied with both our repair and valet services! Our team will be here for you whenever you need us next!

July 31, 2023

Dealership Rating
Employee Rating

Great service and coordination by Rick F. S60 feels great weeks later. Excellent experience overall. More

by ESPOSITO.JOHN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 09, 2023

Niello Volvo Cars Sacramento responded

We appreciate you leaving us a kind review, John! Happy to hear your Volvo S60 is running smoothly. We will make sure to let Rick know! Happy driving!

July 28, 2023

Dealership Rating
Employee Rating

Great service and were very responsive and helpful when I tried to do an overseas delivery. I would definitely recommend Niello. I've already bought 4 cars from them! More

by Mike W
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Frey, Andrew Clark, Jorgen Eiremo , Amy Ott, Andrey Protsyuk

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Aug 03, 2023

Niello Volvo Cars Sacramento responded

Mike, Thank You! We are very happy to hear that you've had such great experiences with us. We hope to continue being of service to you and delivering the best here at Niello Volvo Cars Sacramento. We are very grateful for your business!

July 28, 2023

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Employee Rating

Rick Fuentes was outstanding in dealing with my issues and concerns. He made the who experience pleasant. More

by protell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 03, 2023

Niello Volvo Cars Sacramento responded

Our team is very grateful to have someone like Rick! We will make sure to pass along your kind words. We are glad your service visit was pleasant. We hope to see you soon!

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