Rick Lerma
Rick Lerma at Access Ford of Corpus Christi
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Rick Lerma | Page 3

Sales Representative

Access Ford of Corpus Christi

3680 U.S. 77 Access Road
Corpus Christi, TX 78410

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4.9
93 Reviews

BEEN IN THE BUSINESS FOR 40 YEARS. SELLING FORD.& LINCOLN. ROBSTOWN HIGH SCHOOL CLASS OF 74. BBA IN MARKETING GRADUATE TEXAS A & I KINGSVILLE 1981. BORN IN ROBSTOWN, TX. 1956.

Dealership Experience

11 yrs, 7 mos

Industry Experience

46 yrs, 10 mos

Specialties & Trainings

CUSTOMER SATISFACTION, FLEET & RETAIL SALES.

Languages Spoken

English English

Spanish Spanish

Employee Video

4.9

93 Reviews

Write a Review

93 Reviews of Rick Lerma

September 21, 2022

Dealership Rating
Employee Rating

Access Ford did a great job servicing my 2015 Lariat and Lacy and Johnathan made sure my needs were met. More

by Bfuhrken
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jonathan, Lacey

Sep 21, 2022

Access Ford of Corpus Christi responded

Hi, Thank you for the review! We are glad your time with us was great! We hope to work with you again here at Access Ford of Corpus Christi!

September 14, 2022

Dealership Rating
Employee Rating

The deal we made was plain simple in out of there didn’t have spend all day there More

by NONE3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 15, 2022

Access Ford of Corpus Christi responded

Hi, Thank you for the review! We are glad to hear that your time with us was quick and easy! We look forward to working with you again here at Access Ford of Corpus Christi!

September 14, 2022

Dealership Rating
Employee Rating

Got a great vehicle in a short time amount of time and got a deal that worked for me, very happy More

by Brandon A.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 14, 2022

Access Ford of Corpus Christi responded

Hi Brandon, Thank you for the review! We are glad your time with us was quick and great! We hope to work with you again here at Access Ford of Corpus Christi!

September 04, 2022

Dealership Rating
Employee Rating

Easy going great experience, I purchased a truck that would be in high demand so i understand the lack of movement on the item. This is the first time i have ever purchased a vehicle without recieving A More

by Chris
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Esteban Chapa

Sep 05, 2022

Access Ford of Corpus Christi responded

Thank you for your review, Chris! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Access Ford Lincoln of Corpus Christi. Just minutes from anywhere in Corpus Christi! JR Velasco General Manager 361-653-3498 rvelasco@lithia.com

September 02, 2022

Dealership Rating
Employee Rating

I started the purchase of my 2020 F250 on Saturday 27 August. I didn't plan on buy at that time but found a used vehicle that I was willing to settle for. Charlie was prompt but not up to speed on the t More

by NONE3
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Esteban Chapa, Charlie Oleniczak

Sep 05, 2022

Access Ford of Corpus Christi responded

Thank you for your candid feedback. Quality customer service is always our number one priority, and we're disappointed that you didn't have the 5-star experience we strive for. Please don't hesitate to reach out if you would like to discuss this matter in more detail, we would appreciate the opportunity to try to turn this around for you. Thank you again for choosing Access Ford Lincoln of Corpus Christi! Just minutes from anywhere in Corpus Christi! JR Velasco General Manager 361-653-3498 rvelasco@lithia.com

August 15, 2022

Dealership Rating
Employee Rating

Will not call back regarding a Brocken driver’s mirror, in emailed and called. I’m been ignored. More

by GRACE5
Customer Service
Friendliness
Price
Recommend Dealer
No
Aug 19, 2022

Access Ford of Corpus Christi responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. Please call me to discuss further. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. JR Velasco General Manager 361-653-3498 rvelasco@lithia.com

Aug 19, 2022

GRACE5 responded

Called into today August 19 as I still had no reply. Spoke to Scott, and Rick .

July 29, 2022

Dealership Rating
Employee Rating

Great people, great service fast and completed the work requested on the first try. Will go back for all my truck repairs. More

by Orange Grove
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Adam Ayala, Patti Fitzgerald

Jul 31, 2022

Access Ford of Corpus Christi responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Access Ford Lincoln of Corpus Christi! We look forward to having you as one of our valued customers. Just minutes from anywhere in Corpus Christi! Barry Beard Service Director barrybeard@lithia.com

June 23, 2022

Dealership Rating
Employee Rating

We’re very pleased, so far, with our purchase of a used Ford Flex. Rick was our sales consultant and he was great. Very nice, easy to work with. The gentleman that handled the paperwork was also very pleas More

by WEEVIL1125
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Golden Gonzales

Jun 23, 2022

Access Ford of Corpus Christi responded

Congratulations on the purchase of your Ford Flex, from everyone here at Access Ford of Corpus Christi! It is great to know we could assist you in finding a vehicle you are pleased with. Our Sales Team loves making the purchasing process easy for our valued customers. Please let us know if we can assist you any further.

June 16, 2022

Dealership Rating
Employee Rating

Poor management currently. Lots of turn over from the top all the way down. Need to keep your employees and build a team. Only way it will get better. More

by none3
Recommend Dealer
No
Jun 19, 2022

Access Ford of Corpus Christi responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. If you'd be willing to give us some more detail, please send me a message. I would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Barry Beard Service Director barrybeard@lithia.com

June 15, 2022

Dealership Rating
Employee Rating

It was great and super easy. Ricardo was very nice and professional the entire time. Highly recommend. More

by GALLEGOSJESUS62
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 16, 2022

Access Ford of Corpus Christi responded

Thank you for choosing Access Ford Lincoln of Corpus Christi. Your feedback and rating mean a lot to us. We're glad Rick able to help, and we hope to see you again! Just minutes from anywhere in Corpus Christi! JR Velasco General Manager 361-653-3498 rvelasco@lithia.com

Jun 17, 2022

Access Ford of Corpus Christi responded

Hi, Thank you for the review! We are happy we could provide you with a professional experience! We hope to work with you again here at Access Ford of Corpus Christi!

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