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Rick Wick
Refer Me
56 Reviews
General Manager since 2005. UNT Alumni 1978. Past Board Chair Denton Chamber Commerce. Married for 42 years, daughter and two grandsons. Been in the Automobile business since 1972.
Read moreDealership Experience
19 yrs, 4 mos
Industry Experience
52 yrs, 5 mos
Languages Spoken
English
56 Reviews of Rick Wick
September 30, 2017
Excellent Car Buying Experience Bottom line - Excellent car buying experience and a great price! Ryan Rector delivered superior communication, text, e-mail and phone providing all t Bottom line - Excellent car buying experience and a great price! Ryan Rector delivered superior communication, text, e-mail and phone providing all the information I requested including photos of the vehicle I purchased, a true professional. Don Johnson coordinated a smooth, hassle free and friendly transaction. Don Cooper efficiently handled our financing with clear explanations while answering my questions. Rick Wick popped in to say hi and make sure everything was going smoothly. This is my first Mazda purchase. I expect to be a repeat customer. I highly recommend Classic Mazda of Denton. More
by Mr. Ed
Other Employees Tagged: Ryan Rector , Donald Johnson, Don Cooper
Helpful 
July 31, 2017
Great management I drop my CX-9 off 7am for a recall, a no working horn, alignment and state inspection, the service rep told me it would be 139 diagnostic fee, aske I drop my CX-9 off 7am for a recall, a no working horn, alignment and state inspection, the service rep told me it would be 139 diagnostic fee, asked will that be added with the repair charges he said no that will be additional. I told him I had made arrangements to catch the shuttle. He offered water and coffee while I wait, it took 30 min for shuttle driver to show up, the fridge had no water and when I acquired someone pulled a hot bottle from storage and offered it to me. I left agitated and ticked. So when the service advisors calls me aroud 1230pm and tells me he has diagnose replacing the horn for 240 plus 139 diagnosis fee. I told him no I will get the horn done somewhere else. I asked advisor to just button it up and I will pick it up shortly he then tells me we have yet to do the recall, I told him why not he said it took him over 4 to diagnose the horn, other words were exchanged I then told don't worry about the recall either I will be up their shortly pay 139 and never combat again and hung up. The service manager calls me a couple minutes later and told me he apologize for my situation and said that he value I was a long time customer and would pick up the tab for everything if I gave him a little more time. I think service manager deserves a raise. I will continue going classic mazda not because he picked up the tab, but because made me feel special or a customer not just a number. That's Value More
by Tight
July 29, 2017
Service is always great! Rick Wick puts customer service in the middle of this dealership. Nobody is perfect but Classic Mazda comes really close. Always feel like I'm treated Rick Wick puts customer service in the middle of this dealership. Nobody is perfect but Classic Mazda comes really close. Always feel like I'm treated like I'm their best customer and they strive to always take care of you like your family. More
by TxReddman
June 26, 2017
They seem to want ot work with you. I have purchased two Mazda's from this dealership. They work well with customers. I did consider other brands, but felt comfortable with the Mazda bra I have purchased two Mazda's from this dealership. They work well with customers. I did consider other brands, but felt comfortable with the Mazda brand and Classic. More
by Six
Other Employees Tagged: Andrew Myers , Andrew worked with us during the entire four hour ordeal. Not sure why it takes so long to buy a car. We did test drive two cars so there is that. Andrew knew the product and never rushed us. Rick Wick said hello.
May 28, 2017
Great service. Met our budget constraints. Long process though. Plan for a full day. Finance department was awesome. We appreciate everyone's time and effo service. Met our budget constraints. Long process though. Plan for a full day. Finance department was awesome. We appreciate everyone's time and effort. More
by Carsfab
Other Employees Tagged: Kent McKee
May 25, 2017
We LOVE Classic Mazda! This is our 2nd Mazda purchase at your dealership. We have owned 6 Mazdas! Classic is our favorite dealership because of the royal treatment you rece This is our 2nd Mazda purchase at your dealership. We have owned 6 Mazdas! Classic is our favorite dealership because of the royal treatment you receive, the professional staff and welcoming feeling you get from the minute you walk on the lot to when you leave with your new car! They make you feel like family & we LOVE OUR SALESMAN TAREQ who has helped us buy our 2nd CX5! Actually we went to Classic to have the battery checked on our 2015 CX5 and left with a NEW 2017 CX5! We will refer any friends or family we know to Classic! We enjoy our time buying a car with you and we are sad when its over! More
by Debbie
Other Employees Tagged: Tareq Wahed , Andrew Morris
April 22, 2017
Love My New 2017 MX-5 RF Grand Touring I wanted a fun little convertible I could drive on perfect open top weather days. This is my first Mazda and the guys at Classic Mazda did a great job I wanted a fun little convertible I could drive on perfect open top weather days. This is my first Mazda and the guys at Classic Mazda did a great job! Loving my new ride. More
by Anniversary Gift 18 years
Other Employees Tagged: Donald Johnson, Kent McKee, Michael Duncan
April 22, 2017
Fantastic service! Very friendly staff who were extremely helpful in getting us the best deal possible! We hadn't expected to purchase a vehicle today, but the team here Very friendly staff who were extremely helpful in getting us the best deal possible! We hadn't expected to purchase a vehicle today, but the team here at Classic Mazda provided a great deal that we couldn't pass up. Would recommend to everyone! More
by Ebuggar
Other Employees Tagged: Andrew Myers , Josh
April 20, 2017
Low Key Dealership I have been dealing with Classic Mazda of Denton for over 10 years. I have purchased 4 vehicles from the dealership as well as completed 100% of the I have been dealing with Classic Mazda of Denton for over 10 years. I have purchased 4 vehicles from the dealership as well as completed 100% of the vehicles servicing at the dealership as well. They always greet me at the door as a friend with a smile. The sales people and the service department are very helpful and willing to offer suggestions. No reason to go to other dealerships. More
by Michael
Other Employees Tagged: Ryan Rector, Tareq Wahed , Don Stearns
March 30, 2017
Love Classic Mazda Service They are always seem to be honest and upfront about the service I needed done on my 2010 Mazda 3. I always feel confident about the service of my They are always seem to be honest and upfront about the service I needed done on my 2010 Mazda 3. I always feel confident about the service of my vehicles when I take them to Classic Mazda of Denton. More
by 7777
Other Employees Tagged: Andrew Myers
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