Ricky Bautista
Ricky Bautista at Audi Hoffman Estates

Ricky Bautista

Audi Brand Specialist

Audi Hoffman Estates

1200 W Golf Rd
Hoffman Estates, IL 60169

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4.8
45 Reviews

Languages Spoken

Spanish Spanish

4.8

45 Reviews

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45 Reviews of Ricky Bautista

August 15, 2025

Dealership Rating
Employee Rating

Absolutely no pressure buying experience We felt very comfortable & lucky to be working w Ricardo Bautista. He knew the facts about all the models we wanted to see & test drive. He spent a lot of time ex More

by PATULSKID
Recommend Dealer
Yes

Other Employees Tagged: Ricky Bautista

Aug 15, 2025

Audi Hoffman Estates responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Audi Hoffman Estates!

August 15, 2025

Dealership Rating
Employee Rating

This place was amazing . I like how they explained everything to us. I would recommend this place to family and friends. More

by melissadorado357
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 15, 2025

Audi Hoffman Estates responded

Thanks for your feedback on your recent visit to Audi Hoffman Estates. It's great to hear that we were able to assist you and that you had such a positive experience.

August 08, 2025

Dealership Rating
Employee Rating

Tim in the service department is very professional, he explained the work to be done, it was done on time, no surprises and overall great experience More

by TDUNBAR1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Jigalov

Aug 08, 2025

Audi Hoffman Estates responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 02, 2025

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Ricardo and the entire team were super professional, helpful and made sure everything went smoothly. Amazing service! More

by ELKUC15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan Jigalov

Aug 02, 2025

Audi Hoffman Estates responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

July 06, 2025

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Great service. Tim was nice and very helpful as was the cashier. Will be back More

by SANDRA.ALBU16
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jul 06, 2025

Audi Hoffman Estates responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Audi Hoffman Estates!

June 17, 2025

Dealership Rating
Employee Rating

Top notch service from the drop off to while the car was in service and appreciated the video from the technician. Will continue bringing my car here for future. Fabulous communication! More

by PLUBALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eddie Duranovic

Jun 17, 2025

Audi Hoffman Estates responded

Thanks for sharing about your experience with Audi Hoffman Estates. We appreciate your business and hope to see you again soon!

April 12, 2025

Dealership Rating
Employee Rating

Front brakes and rotors were replaced at your dealership. The brake dash light was coming on and it turns out your techs did not replace the brake sensor and they just zip tied the broken sensor and left it. More

by dbrozewski
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Apr 13, 2025

Audi Hoffman Estates responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

April 07, 2025

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Employee Rating

We had a pleasant experience. Not pushy! Ricardo worked with us and we feel like we got a fair deal! More

by SARAHSAXINGER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 07, 2025

Audi Hoffman Estates responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

February 22, 2025

Dealership Rating
Employee Rating

Everything was ok , good work, service, time, the people who are working there nice and kind More

by EPPYS_DRYWALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eddie Duranovic

Feb 23, 2025

Audi Hoffman Estates responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

February 16, 2025

Dealership Rating
Employee Rating

Great service prompt and efficient. Everyone did their jobs well and I had a good experience More

by Robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 16, 2025

Audi Hoffman Estates responded

Thank you so much, Robert, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Audi Hoffman Estates to be a positive one. Please don't hesitate to reach out if you need anything else.

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