Ricky Pena | Page 10

Car buying experiance was excellent, staff is very knowledgeable and friendly, i would reccomend to anyone that is looking for a nice and fast car buying experience. knowledgeable and friendly, i would reccomend to anyone that is looking for a nice and fast car buying experience. More

by LMICHALSKI81 Verified Customer Verified Customer

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I experienced friendly and attentive service, and they were transparent and had communication with me. were transparent and had communication with me. More

by ROSS G Verified Customer Verified Customer

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The best experience I have had from Mercedes Benz in a long time. The staff is truly acceptable. A had a real Mercedes’ Benz experience. We are extremely satisfied. long time. The staff is truly acceptable. A had a real Mercedes’ Benz experience. We are extremely satisfied. More

by Trena Renee Verified Customer Verified Customer

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Rob and Ricky were great. They made the process from inquire to driving home in a new Mercedes’ easy. inquire to driving home in a new Mercedes’ easy. More

by BERNIEJGUERRERO Verified Customer Verified Customer

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Dealing, purchasing with Autohaus of Eden was by far the best experience my wife & I have had the pleasure to be involved with. We purchased the car out of state in a timely fashion and Rob Dresko made all best experience my wife & I have had the pleasure to be involved with. We purchased the car out of state in a timely fashion and Rob Dresko made all of that possible with his expertise and passion of providing us with truly a seamless excellent process. Extra pictures, videos and specifics we requested were not a problem. The entire experience was truly flawless & perfect. I will be a return customer in the future and from a family that has purchased many new & used vehicles all over the country. AutoHaus of Eden is second to knowone. Thank you so much for all! More

by CAPTAINRON77 Verified Customer Verified Customer

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Very nice and competent professionals Good service Good Very nice and competent professionals Good service Good inventory Good location Good facilities Good people Very nice and competent professionals Good service Good inventory Good location Good facilities Good people More

by SSILVERMAN1 Verified Customer Verified Customer

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Great experience, very easy to deal with. The finance manager Ricky Pena did a great job! manager Ricky Pena did a great job! More

by JNAMENDORF Verified Customer Verified Customer

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Terrific service, honest, thoughtful……great place to buy and service a car. Really impressive team. and service a car. Really impressive team. More

by ALASDAIR66 Verified Customer Verified Customer

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I had a great car buying experience at Autohaus on Edens Mercedes-Benz in Northbrook, IL. I live in Northern Virginia (suburban DC) and have been scouring all the car buying sites for the past few months fo Mercedes-Benz in Northbrook, IL. I live in Northern Virginia (suburban DC) and have been scouring all the car buying sites for the past few months for a 2018 or 2019 CPO Mercedes-Benz E300 for my wife. I found this well-equipped beauty with a flawless Carfax, fewer than 15,000 miles, and one of the lowest prices on the Internet ($5-6K less than CPOs with many more miles in the DC, Philadelphia, and NYC areas). I sent a cars.com inquiry late last Sunday night and received a full info packet on the car (whose price had been reduced from the initial advertised price) from salesman Kevin Abraham the next morning. From that point forward, Kevin was the model of professional, responsive customer service. He answered every question promptly, sent me a video of the car, and contacted me as soon as the shipper picked it up. After it was shipped, Kevin followed up to make sure my wife and I were satisfied with our car upon delivery. Finance manager Ricky Pena was also very helpful and professional, overnighting all the documents back and forth to expedite the deal. When we received our car yesterday, it was a "new" two-year old car - even nicer and cleaner than I expected. On balance, even though Autohaus is 700 miles away from us, their fair prices and exceptional customer service will make me check their inventory the next time I'm in the market for a CPO Mercedes-Benz. Thanks again for an exceptional buying experience. More

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It was an absolute pleasure buying a vehicle at Autohaus. Everyone treated me like family. Even other salespeople congratulated me on my purchase and stopped to chat. I felt like a rock star! A huge shout ou Everyone treated me like family. Even other salespeople congratulated me on my purchase and stopped to chat. I felt like a rock star! A huge shout out to Nick M my salesman who went above and beyond. He and Nick G worked together to get me the perfect vehicle for my daughter. Thank you everyone at Autohaus for making our dreams come true with your professionalism and kindness. More

by Lisa Verified Customer Verified Customer

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