Dealership Experience
14 yrs, 7 mos
Industry Experience
18 yrs, 7 mos
Specialties & Trainings
Star Certified
244 Reviews
Write a Review244 Reviews of Ricky Pena
February 03, 2020
Professional and Customer Centric This is our second lease for a 300 GLC from Autohaus. Both of the transactions have been effortless and our experience has been outstanding. Ricky Pen This is our second lease for a 300 GLC from Autohaus. Both of the transactions have been effortless and our experience has been outstanding. Ricky Pena (our salesperson) is knowledgeable and takes the time to understand your concerns. Amanda provides excellent and detailed instructions on how to navigate the technology. Mary Costello made the finance part as painless as possible. More
Other Employees Tagged: Mary Costello, Amanda Youkhana
January 31, 2020
We had a great experience at Autohaus. Everyone was very helpful! Special thank you to Ricky and Alex for working with us. Love my new car! helpful! Special thank you to Ricky and Alex for working with us. Love my new car! More
Other Employees Tagged: Mary Costello, Alex Giokaris
January 30, 2020
Not are the people that work there polite and professional, they have a great understanding of the product. They make you feel appreciated and like family. I love this dealership and will always professional, they have a great understanding of the product. They make you feel appreciated and like family. I love this dealership and will always buy my vehicles there. I have recommended everyone I know to go there for a vehicle. More
Other Employees Tagged: Mark Tames , Mary Costello, Alex George
January 22, 2020
I was looking to trade in my 2012 E 350For a newer model I was looking to trade in my 2012 E 350 For a newer model SUV and we found a super clean low mileage GLE 350 I was looking to trade in my 2012 E 350 For a newer model SUV and we found a super clean low mileage GLE 350 More
Other Employees Tagged: Nick Gioulos, Mike Mesic
October 31, 2019
Great service ! Rick Pena and Tom Lood are very professional and knowledgeable. All the work was done as requested and on time. I would highly recommend them. Rick Pena and Tom Lood are very professional and knowledgeable. All the work was done as requested and on time. I would highly recommend them. More
Other Employees Tagged: Tom Lood
October 10, 2019
Ed Garcia in service is a pleasure to deal with. Ed Garcia and the entire service team are a pleasure to deal with. They the main reason we continue to purchase our cars from Autohaus. Ed Garcia and the entire service team are a pleasure to deal with. They the main reason we continue to purchase our cars from Autohaus. More
Other Employees Tagged: Eddie Garcia
October 04, 2019
PERFECT CA N'T HAVE A BETTER DEALERSHIP THAN AUTOHAUS ON EDENS! FROM ALL THE PAPER THRU DELIVERY OF A NEW S CLASS! I WOULD TELL ANYONE THAT THIS IS A FIRST CL CA N'T HAVE A BETTER DEALERSHIP THAN AUTOHAUS ON EDENS! FROM ALL THE PAPER THRU DELIVERY OF A NEW S CLASS! I WOULD TELL ANYONE THAT THIS IS A FIRST CLASS DEALERSHIP!! More
Other Employees Tagged: Nick Gioulos, THE PERSON WHO TRAINS YOU ON YOUR MERCEDES!
September 19, 2019
Great, easy, experience! I truly dislike buying a car. I was able to negotiate easily with Nick on the phone, he was very accommodating. Then he and Ricky had my wife in/out I truly dislike buying a car. I was able to negotiate easily with Nick on the phone, he was very accommodating. Then he and Ricky had my wife in/out in less than two hours including each of us going for a test drive. The probably could do it in an hour! More
Other Employees Tagged: Nick Gioulos
September 16, 2019
New Mercedes By far, this was the best experience I've had at any dealership. The Sales staff was very attentive to me. From the time I arrived, to the time I drov By far, this was the best experience I've had at any dealership. The Sales staff was very attentive to me. From the time I arrived, to the time I drove off the lot, they all made me feel like I was the only person in the showroom. Amanda was very patient with me as she explained all the features of the car. After I took delivery of the car, Ricky sent a couple of emails to me thanking me and making sure I knew that he was available to me if I should have any questions in the future. I would highly recommend this dealership to anyone looking to buy a Mercedes. More
Other Employees Tagged: Nick Gioulos, Amanda Youkhana
September 11, 2019
Comfortable Our salesperson was never pushy. We looked at 4 or 5 cars and drove 2.. never got the impression that he wasn’t willing to spend the whole day with us Our salesperson was never pushy. We looked at 4 or 5 cars and drove 2.. never got the impression that he wasn’t willing to spend the whole day with us even if we didn’t buy anything. More
Other Employees Tagged: Rob Debosko , Trent Kendrick, Amanda Youkhana
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