Ricky Perez
Ricky Perez at Bob Rohrman Schaumburg Kia

Ricky Perez | Page 10

General Manager

Bob Rohrman Schaumburg Kia

750 E Golf Rd
Schaumburg, IL 60173

4.1
172 Reviews

Hometown: Round Lake Beach How Long Employed at Schaumburg Kia: Oct 2018 How Long in Car Business: 33 Years Hobbies: Weight Lifting, Deep Sea Fishing, Scuba Diving Favorite Vehicle: Telluride SX Favorite Food: Texas Day Brazil and Bob Chiris Favorite Movie: Rudy Favorite Vacation Spot: Hawaii

4.1

172 Reviews

Write a Review

Dealership Experience

7 yrs, 8 mos

Industry Experience

38 yrs, 3 mos

Languages Spoken

English English

Spanish Spanish

172 Reviews of Ricky Perez

November 22, 2020

Dealership Rating

Checked all dealers in my area and Bob Rohrman Kia was the best! I would recommend them family and friends for a good deal on a new car. More

by ashlind274
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tiffany Tremmel

Nov 24, 2020

Bob Rohrman Schaumburg Kia responded

Thank you for taking the time to review us! It means a lot to hear that our dealership stood out from other places you have worked with. We appreciate your support and hope to work with you again at Bob Rohrman Schaumburg Kia!

November 20, 2020

Dealership Rating
Employee Rating

They were very helpful and understanding. We did most of the dealing over the phone and email. Which was a helpful because of being high risk for COVID More

by Crazydozen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Heinze

Nov 20, 2020

Bob Rohrman Schaumburg Kia responded

Thank you for doing business with us. Our team strives to deliver a seamless sales experience and I am glad that came true for you. We hope you are enjoying your vehicle and on behalf of everyone at Bob Rohrman Schaumburg Kia, safe travels!

November 06, 2020

Dealership Rating

My salesman Donny was extremely helpful. He worked with getting us the right car for our family. We wanted a particular exterior and interior color and Donny worked to find that car for us! More

by salhockey8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Donny Chung

Nov 06, 2020

Bob Rohrman Schaumburg Kia responded

It's so important that our customers drive home from Bob Rohrman Schaumburg Kia in the right vehicles for them and so we are thrilled to see this feedback! Thank you for sharing such a great review about Donny. Happy travels in your new ride!

November 05, 2020

Dealership Rating
Employee Rating

I went into to look at the new cars with no intention of buying. 3 hours later I left with a 2020 Kia Rio. Steve Heinz was very helpful and did not pressure me at anytime. There was a very relaxed and upbea More

by Sphee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Anderson, Steve Heinze

Nov 05, 2020

Bob Rohrman Schaumburg Kia responded

Congratulations on your 2020 Kia Rio! We are very glad to hear that you're enjoying it and that you had a positive experience working with Steve. Thank you for shopping at Bob Rohrman Schaumburg Kia!

November 04, 2020

Dealership Rating

All staff was kind helpful and knowledgeable about their cars and products. Salesman Nick was able to find the car that I would feel comfortable in. More

by Andrea Rodriguez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Anderson, Nick De Santi

Nov 04, 2020

Bob Rohrman Schaumburg Kia responded

Thank you for taking the time to review us, Andrea! It is excellent to hear that Nick was able to assist with your purchase and get you into your new vehicle. We appreciate your business and are wishing you many safe and happy miles! - The Bob Rohrman Schaumburg Kia team

November 04, 2020

Dealership Rating

Steve is very friendly and knowledgeable. I appreciate the time he took to explain the different options available. Most importantly, he wasn’t pushy. Thank you. More

by JACKIEPARRAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Heinze

Nov 04, 2020

Bob Rohrman Schaumburg Kia responded

Hi Jackie - it was so kind of you to share this feedback. We strive to deliver a seamless and enjoyable experience and I am glad to hear that Steve is doing his job right. Thanks for shopping at Bob Rohrman Schaumburg Kia!

November 03, 2020

Dealership Rating
Employee Rating

Sales folks were informative and helpful. The process to close the deal took too long. I had to wait 4 hours to see the finance person. There were no floor mats in the vehicle and I was told that they were More

by Skip
Recommend Dealer
Yes

Other Employees Tagged: Mark Anderson

Nov 17, 2020

Bob Rohrman Schaumburg Kia responded

Hi Skip - Thank you for trusting us with this purchase. We appreciate your patience throughout the buying process and I apologize that our team hasn't gotten back to you about your floor mats. Would you please reach out to me directly? I'd like to see what I can do to help here. Thanks again, Tiffany Phillips - Sales Manager - 847-641-5459

October 02, 2020

Dealership Rating

They provided the great car for me less than I expected. Also they treat me kindly. I think they are the best dealer in this town. More

by Hiro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Luther Jamison, Chris Lindville

Oct 02, 2020

Bob Rohrman Schaumburg Kia responded

Thank you for sharing your feedback. For you to say that Bob Rohrman Schaumburg Kia is the best dealership in town truly made our day. We look forward to taking care of you next time!

September 16, 2020

Dealership Rating
Employee Rating

Horrible customer service period and do not follow the contact terms. They have been nothing but a headache and are not honorable people at all. More

by isaacparker
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No

Other Employees Tagged: Chris Lindville

September 15, 2020

Dealership Rating
Employee Rating

Ricky and James M. were so helpful! I would highly recommend anyone to Schaumburg Kia. The process of buying my new Sportage was quick and easy! More

by Carmenf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Anderson, James Meiners

Sep 15, 2020

Bob Rohrman Schaumburg Kia responded

Carmen, reviews like this one always make us smile! We're thrilled to hear that Ricky and James made your buying experience so straightforward and stress-free. Thank you for choosing Bob Rohrman Schaumburg Kia, and congratulations on your new Kia Sportage!

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