38 Reviews
Write a Review38 Reviews of Riley Shoop
July 28, 2021
I came to sell a company pickup truck. I was treated professionally by four different team members. Stephanie McRae responded to my add in Kelly Blue Book she handled the purchase of my vehicle in a c professionally by four different team members. Stephanie McRae responded to my add in Kelly Blue Book she handled the purchase of my vehicle in a courteous and knowledgeable manner and gave my a fair price. I needed a replacement car so she smoothly handed me off to the used car division. Riley Shoop took great care in listening to my requirements and coordinated with the Sales Manager Daniel Leiro to find me a car that met the special needs of my business. Mr. Leiro made excellent suggestions to solve problems pointing out a better way to save me both time and money spent. We agreed to re-negotiate the contract to get me into a quality vehicle right away as a replacement. This whole process was coordinated by all team members and I admired the cooperation of all working in unison. Mr. John Smith handled the final paperwork and adjusted the conditions of interest rate and warranty protection to again save me money up front. I enjoyed the experience in completing a needed change to my company transportation business model. Cardinale Way Mazda is obviously dedicated to customer service with transparent processing and professional helpful team members who work extremely well together creating a most pleasant car buying experience. More
Other Employees Tagged: Corrie Wright , Stephanie McRae, Please refer to my comments on other team members
October 24, 2020
Super friendly people who are interested in the customer not the sale! I had a great experience here and would recommend the dealership to others. not the sale! I had a great experience here and would recommend the dealership to others. More
Other Employees Tagged: Corrie Wright
October 04, 2020
Such a pleasant car buying experience from start to finish. Our salesman Riley Shoop was awesome! Very knowledgeable and no pressure. Started the credit approval process while I went home to get my tra finish. Our salesman Riley Shoop was awesome! Very knowledgeable and no pressure. Started the credit approval process while I went home to get my trade in, and messaged when the paperwork was ready. Changed the battery in the key fob and gassed it up while I signed the paperwork. He showed me how to use all the amazing features before driving off! It was seamless! So pleased with my new CX-5!! Thanks so much Riley!! You were an absolute treat! More
Other Employees Tagged: Nelson Eger-5 stars, very friendly and personable.
August 20, 2020
My wife and I found a preowned CX-5 on your website and responded. We were contacted promptly by Riley and set an appointment to check out the vehicle. When arrived we met Riley, who was friendly, knowledg responded. We were contacted promptly by Riley and set an appointment to check out the vehicle. When arrived we met Riley, who was friendly, knowledgeable, and professional throughout our experience. The sales manager, Mike and Riley worked hard for us and their work was successful. We are very satisfied and love our new CX-5. Thank you team Cardinale. More
Other Employees Tagged: Mike Belcourt, Damon Smith, 5 star rating
July 29, 2020
Great experience thanks to Riley! Great experience checking out Mazdas for the first time. Loved Riley's knowledge of the vehicles while not being pushy. I wish all dealers and sellers Great experience checking out Mazdas for the first time. Loved Riley's knowledge of the vehicles while not being pushy. I wish all dealers and sellers worked like Riley! Would definitely recommend and might be back to check out future Mazda models. More
May 30, 2020
Riley was awesome and worked to get us the best price for my vehicle and had great customer service! He was diligent about keeping us informed and explaining all there was to know about the vehicle. Nelson a my vehicle and had great customer service! He was diligent about keeping us informed and explaining all there was to know about the vehicle. Nelson also did an amazing job explaining all the finances and keeping everything lighthearted and fun. Great team! More
Other Employees Tagged: Nelson Eger
April 22, 2020
Great customer service. No hassle. Never pushy. Would definitely buy from them again. They were very professional and didn’t rush our decision. Thank you ! definitely buy from them again. They were very professional and didn’t rush our decision. Thank you ! More
Other Employees Tagged: Dustin Thoele

