Rita Ruhland | Page 4
Customer Service Manager
Premier Subaru
155 North Main Street
Branford, CT 06405
Currently residing in Stratford, Rita got into the car business in 1999. She sincerely enjoys working on-line and works hard to promote the great customer satisfaction Premier offers it's on-line customers. Rita brings a lot of "smarts" to the team and she's a lot of fun and really wants to help everyone! Rita takes her pug, Zoe, camping with her at least a couple times a year. Rita and her boyfriend, Jimmie, just adopted their second pug, Ace. Rita also likes to hang out with her family as much as possible. Rita's favorite saying is, "They always can hear you smile when you're on the phone."
Read moreDealership Experience
12 yrs, 3 mos
57 Reviews
Write a Review57 Reviews of Rita Ruhland
April 08, 2016
Effectively a SEVEN HUNDRED DOLLAR conveyance fee -- Beware A conveyance fee is generally supposed to compensate the dealership for its costs in processing the paperwork and taking care of the DMV registration; A conveyance fee is generally supposed to compensate the dealership for its costs in processing the paperwork and taking care of the DMV registration; usually these fees are somewhere between $200-$300. At this dealership, they add FIVE HUNDRED for the "conveyance fee" and then charge ANOTHER $195 to register the vehicle. That's $700 for what costs them around $250. Stay away. More
Other Employees Tagged: Trish Young
March 18, 2016
Great Experience at Premier Subaru I have just purchased an Subaru Legacy limited, which I love, and I also enjoyed the buying experience. I emailed ahead to arrange for a test drive an I have just purchased an Subaru Legacy limited, which I love, and I also enjoyed the buying experience. I emailed ahead to arrange for a test drive and Rita set it up the appointment time. From the start, she was very nice and helpful. Herman Winston was the sales person, he was very helpful, friendly, knowledgeable, and very honest. He explained how everything worked, and allowed me to drive at my leasure. He was patient and did not rush me into making a decision. He was not pushy like some other car sales reps I dealt with in the past. It was a first for me! I highly recommend Herman to all of you out there who are considering buying an Subaru, and you can count on him to work with you and give you the best deal possible. Rob Weljkovic handled the financing and found me the best financial deal.And Dave is the manager that gave me the best price, he gave me the price that any Subaru dealer around can't beat it. Overall, Premier Subaru is the most efficient, honest and professional dealer More
Other Employees Tagged: Robert Alvine , David Taylor, Rob Weljkovic, Herman Winston
February 19, 2016
just purchased a 2016 subaru crosstrack When we bought our car at Premier Subaru we didn't expect all the support and help from Helena O'Connell. This was such a wonderful experience and thi When we bought our car at Premier Subaru we didn't expect all the support and help from Helena O'Connell. This was such a wonderful experience and this is the place I'll be buying my next car! More
Other Employees Tagged: Rodney Pomerleau , Helena O'Connell, David Taylor, Trish Young
February 03, 2016
My experience purchasing a used vehicle I walked into the dealership knowing beforehand the used vehicle I wanted to review and test drive. Adam came up to me immediately to see if I needed I walked into the dealership knowing beforehand the used vehicle I wanted to review and test drive. Adam came up to me immediately to see if I needed help. I advised I made an appointment to test drive a 2008 Subaru I saw on line. He proceeded to obtain information and start the process. More
Other Employees Tagged: Adam Arsenault
November 22, 2015
2016 Subaru Outback Limited I was extremely satisfied buying my 2016 Subaru Outback from Premier Subaru in Branford, CT. My sales person Herman Winston was very knowledgeable of I was extremely satisfied buying my 2016 Subaru Outback from Premier Subaru in Branford, CT. My sales person Herman Winston was very knowledgeable of helping me buy my first ever Subaru. It was such a pleasure to buy there &!no pressure or haggling whatever. I would highly recommend this dealership to my friends & family. I have had the car for one week & it is totally awesome to drive this car. More
Other Employees Tagged: Robert Alvine , Rob Weljkovic, Herman Winston
October 02, 2015
Best Subaru Service antwhere I always bring my Forester to Premier Subaru in Branford, they are EXCELLENT. Fair pricing and wonderful service for your car. Go to the best, go to I always bring my Forester to Premier Subaru in Branford, they are EXCELLENT. Fair pricing and wonderful service for your car. Go to the best, go to Premier Subaru! More
Other Employees Tagged: David Harger , Gary Christiansen, Scott Collins, Brian Iaguessa
July 21, 2015
My Second Subaru from Premier This is my second Subaru, and my second time buying it from Premier. I traded in my 2012 Forester for a 2014 Outback (my husband is 6'5" and needed a This is my second Subaru, and my second time buying it from Premier. I traded in my 2012 Forester for a 2014 Outback (my husband is 6'5" and needed a larger car; in fact, I just searched for and found my review posted on 3/1/2013 indicating I'd be back for an Outback, lol), and my experience was as pleasant and enjoyable the second time around as it was the first, if not more! I began my adventure online with the help of Rita, both times! Scott sold me my Forester, and now is in Service. John was my salesman when buying the Outback, and he kept me apprised and informed almost every step of the way. My every question and/or concern was answered, and whatever needed attention or following up was done to my complete satisfaction. I also had the pleasure of meeting Bob Alvine, the president, and even spoke with him several times as well. I don't recall ever having met the owner of a dealership before; but Bob was a familiar face by the time I drove off of the lot. That says a lot. Having bought two cars now from Premier, and servicing them at Premier's Branford and Watertown locations, I can say with 1,000% certainty that Premier is a cut above the rest. The vehicle speaks for itself, it's a Subaru; the friendly, professional and accommodating employees of this dealership are what bring me back. As long as I live in Connecticut, with Connecticut's snowy winters, I will own a Subaru. And I will go only to Premier to buy and maintain it. More
Other Employees Tagged: Robert Alvine , John Dockendorf (or something like that)
June 08, 2015
Excellent Experience and Highly Recommend We are owners of a 2015 Subaru Outback for over a month now and loving this car more so everyday! Always a loyal customer of American made autos we w We are owners of a 2015 Subaru Outback for over a month now and loving this car more so everyday! Always a loyal customer of American made autos we wanted to try something new and very happy that we did. Excellent esperience with Premier Subaru and so happy that my mechanic recommended them. Can't say enough about Rita Ruhland who sold us this beautiful car. Having many years experience working with Internet Sakes & Marketing I have to say that Rita did it right! Very knowledgable with the product, great job with customer response time not to mention her pleasant personality over the phone. It was her skill and knowledge that located the vehicle I was interested in along with giving me the reason to want to visit the Dealership. Thanks again for all your work and efforts! More
May 13, 2015
THE place to buy your next car From our first contact with Rita online & by phone; thru Tony online, by phone, and in person; to Jeff for all the paperwork, our experience was 5 Sta From our first contact with Rita online & by phone; thru Tony online, by phone, and in person; to Jeff for all the paperwork, our experience was 5 Star. Tony was very thorough and took his time to show us everything about our new Forester, and very patiently answered our questions. Jeff, too, was very knowledgeable and helped us complete all the forms in a timely manner. We highly recommend Premier Subaru for your next car purchase. You won't be disappointed. More
April 10, 2015
Best price on subaru outback 2015 I got a great price and a honest trade in value for my car. I was able to get my car on the same day including a remote starter installed, financing, I got a great price and a honest trade in value for my car. I was able to get my car on the same day including a remote starter installed, financing, etc. Overall I am very happy with my purchase experience. More
Other Employees Tagged: Helena O'Connell