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Ritch Wharton
Ritch Wharton
Sales Associate
Hayes Chrysler Dodge Jeep of Gainesville
3115 Frontage Road
Gainesville, GA 30504
82 Reviews
The reason I chose to sell the CDJR brand is because of the HEMI and Cummins engines and the RAM truck. These three products are the best in the industry, hands down. I'm convinced that the RAM truck combined with either engine provides you with the best truck for your money. And will provide you with more profits in your business when you use it for your business. Absolutely the most truck for your money. I have been selling cars at Hayes CDJR for a little over 2 years, since retiring from the insurance industry after 23 years. My wife and I have been married for 28 years and we have 3 great sons and 3 wonderful grandchildren. My passion is spreading the good news of Jesus Christ.
Read moreDealership Experience
10 yrs, 9 mos
Industry Experience
10 yrs, 9 mos
Specialties & Trainings
Certified RAM, Jeep, Mopar, Uconnect, and Technology Expert
82 Reviews
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82 Reviews of Ritch Wharton
October 06, 2025
By far best experience at a dealership. Ritch was great and helped us find exactly what we were looking for. Ritch was great and helped us find exactly what we were looking for. More
by joshcburdette
Verified CustomerOther Employees Tagged: Ruben Jimenez, Tyler Boucher, Shane Pratt
September 13, 2025
Great service friendly staff and excellent work speedy work and very professional and understanding of the brand of car work and very professional and understanding of the brand of car More
by leonardkidd2000
Other Employees Tagged: Ruben Jimenez, Josh Ayub, Tyler Boucher, Tracy Rogeri, Clinton Garrison, Christian Evans, Alexis Jimenez, Andrea Menchaca, Enrique Camacho
September 09, 2025
Ruben was thorough and the process was easy to complete financing for our new Grand Cherokee, financing for our new Grand Cherokee, More
by maxrich
Other Employees Tagged: Ruben Jimenez, Josh Ayub, Tyler Boucher, Tracy Rogeri, Christian Evans, Shane Pratt, Alexis Jimenez, Enrique Camacho, Alexis Romines
September 01, 2025
Ritch was excellent! Enjoyed working with him. We really like our new jeep rubicon 4xe. Enjoyed working with him. We really like our new jeep rubicon 4xe. More
by alhydra35
Other Employees Tagged: Ruben Jimenez
August 26, 2025
Everyone was extremely helpful. I happened to drop by and my expectations were exceeded by the staff. I had just been involved in a accident that totaled my vehicle. I had originall I happened to drop by and my expectations were exceeded by the staff. I had just been involved in a accident that totaled my vehicle. I had originally wanted to purchase a Ram when I bought the Chevy that was totaled, but the pricing was to far off at the time to justify. I was able to get the vehicle I had originally wanted at a price point inline with what I had paid for the chevy due to incentives on the vehicle I purchased. More
by tombapitt
Other Employees Tagged: Ruben Jimenez, Josh Ayub, Shane Pratt
August 14, 2025
Alexis and the entire staff made my experience the best ever! Excellent. Thank you guys ever! Excellent. Thank you guys More
by gedwards
Other Employees Tagged: Ruben Jimenez, Alexis Jimenez
August 12, 2025
Enjoyed Rich as a salesman. Friendly, candid, and an advocate. Appreciated working with a Christian man. Overall and efficient, enjoyable process. Friendly, candid, and an advocate. Appreciated working with a Christian man. Overall and efficient, enjoyable process. More
by MSCHULTZE21
July 31, 2025
I have bought five new vehicles at this dealership. The dealership is clean, efficient, personable, competent, knowledgable Have had a lot of experience with the service dept who have been very helpfu The dealership is clean, efficient, personable, competent, knowledgable Have had a lot of experience with the service dept who have been very helpful. More
by drjamesegreen
Other Employees Tagged: Shane Pratt , Bonnie Reed, Caleb Coltman
June 21, 2025
Here we go. Some of you might read this and laugh, but maybe others—especially the Service Manager who won't return my calls—will take note. Let me start by s Some of you might read this and laugh, but maybe others—especially the Service Manager who won't return my calls—will take note. Let me start by saying this isn’t about Ritch, my sales guy. He was great throughout the sales process and seemed genuinely surprised when I told him what happened. This review is about what happened after the sale. I bought a NEW Wagoneer from Hayes CDJR of Gainesville. I know, I know—I was coming from a Lexus—but I needed more space for my family. Not long after the purchase, the check engine light came on, and I started getting messages telling me to bring my new vehicle in for service. So, I took it to a Jeep dealer closer to my home. That’s when I found out something that made my jaw drop: Hayes CDJR swapped the factory Mopar battery for an aftermarket one. Here’s why that matters: The aftermarket battery doesn’t fit correctly under the hood. The auxiliary battery cannot be strapped down because there’s no room. The check engine light came on because of this. And here’s the kicker: The battery has no warranty coverage because it’s not the OEM part the vehicle is supposed to come with. Since discovering this, I’ve called Hayes CDJR multiple times asking for the correct Mopar battery to be installed. I’ve been met with radio silence. The service manager won’t return my calls, and the person answering the phone seems more like a gatekeeper than someone actually trying to help. So I’m left wondering—was the original battery dead when I bought the car? And if so, did they just pull a battery from an old vehicle and toss it into my brand new Wagoneer? That’s sure what it feels like. This should have been a simple fix. Instead, I’m being ignored. And if Hayes CDJR thinks I’ll go away quietly, think again. If they won’t respond to my messages, maybe a few honest reviews will get their attention. More
by christopherberry715
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