Ritch Wharton | Page 2

They were friendly and willing to work with me! I’ve already told people about y’all & I will continue to do so!!!! I am extremely satisfied! already told people about y’all & I will continue to do so!!!! I am extremely satisfied! More

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Great Customer Service Rich, was an absolute champion to work with. I did my vehicle search online and was stuck between two vehicles. I went with Hayes because Rich was dip Rich, was an absolute champion to work with. I did my vehicle search online and was stuck between two vehicles. I went with Hayes because Rich was diplomatic and went beyond to find the vehicle I wanted with the amenities I was looking for. Once I arrived at the dealership, it was felt right off that he was a people’s person. I would recommend anyone buying a vehicle to consider Hayes and Rich. More

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Needed a heavier work truck I worked with Rich Wharton, who was the Salesman. Super nice, knowledgeable, and not overly pushy which I liked. Overall a pleasant truck buying exp I worked with Rich Wharton, who was the Salesman. Super nice, knowledgeable, and not overly pushy which I liked. Overall a pleasant truck buying experience. More

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Great staff at Hayes Overall a great experience and great staff. I would recommend Hayes to everyone. We had a chipped taillight and I texted Ritch He said to bring it bac Overall a great experience and great staff. I would recommend Hayes to everyone. We had a chipped taillight and I texted Ritch He said to bring it back Monday. We did and they fixed it with no problems and even cleaned the car again. More

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Will never use their service department again After three visits I found the service reps to be near useless, they would rather talk to each other than the customer. They diagnosed our 2012 Duran After three visits I found the service reps to be near useless, they would rather talk to each other than the customer. They diagnosed our 2012 Durango to need spark plugs and one coil pack. Several hundred dollars and three days later the light is back on. Took it to another Dodge dealer (Hayes in Lawrenceville) and found it was a valve that was not sealing and it was an issue Dodge knew about and have an extended warranty to replace the head, even though it has 142,000 miles. Other Dodge dealer fixed it at no cost to me. More

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Buying my ram The salesmen was awesome. Vince and Ritch took care of me from start to finish. Unfortunately I couldn't get them to budge on the price, but it was a The salesmen was awesome. Vince and Ritch took care of me from start to finish. Unfortunately I couldn't get them to budge on the price, but it was a good deal compared to other Rams that I've seen. Definitely look them up if you want good customer service. More

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Everybody was great I would buy from them again the saleman was great help an show me everything work on the car i brought an i testdrive the car drove good I would buy from them again the saleman was great help an show me everything work on the car i brought an i testdrive the car drove good More

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Superb Truck Buying Experience Bought my very first truck today and my experience was superb. Ritch was very helpful through out the entire process. He answered all my questions and Bought my very first truck today and my experience was superb. Ritch was very helpful through out the entire process. He answered all my questions and explained everything in detail. John was a pleasure to work with also, he went over all the financing details and made it easy for me to understand. They made my kids and I feel welcome and comfortable. It didn't really feel like I was buying a new truck, because it was not a high pressure environment, which for me is a plus. I would definitely recommend this establishment yo anyone for your next car or truck buying experience. Pay them a visit, you won't be disappointed. Ritch and John, thank you for the excellent service. More

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Always a pleasure This is the 3rd vehicle I have purchased through Hayes, and the second from Ritch. Ritch has always went out of his way to make sure I am happy and w This is the 3rd vehicle I have purchased through Hayes, and the second from Ritch. Ritch has always went out of his way to make sure I am happy and would recommend him to anyone ! Hayes is my “go to” dealership and has been since the very 1st car I have bought! Friendly staff, willing to listen and willing to please A+++ More

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In short? I'd call it epic!!! I much prefer the Gainesville Hayes Dodge dealership to the Lawrenceville dealer. Rich was very attentive to my needs knew exactly what I wanted where I much prefer the Gainesville Hayes Dodge dealership to the Lawrenceville dealer. Rich was very attentive to my needs knew exactly what I wanted where it was went and got it for me. When I got to the dealership at 10:45 that morning we got it all the paperwork going and I was approved by 12:30 that day and off alot by 1:30. I would highly recommend doing business with these people to anybody. Thanks for great experienceRich was very attentive to my needs knew exactly what I wanted where it was went and got it for me. When I got to the dealership at 10:45 that morning we got it all the paperwork going and I was approved by 12:30 that day and awful lot by 1:30. I would highly recommend doing business with these people to anybody. Thanks for great experience More

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