Rob Bontemps | Page 105

Truly a non-stressful experience Ed Vogel was very patient and knowledge about the Subaru line of cars. We were considering either a Pre-owned Outback or the Forester, test drove both Ed Vogel was very patient and knowledge about the Subaru line of cars. We were considering either a Pre-owned Outback or the Forester, test drove both. Since we are new to the Subaru family,we had a lot of questions. Ed answered them all with such wonderful knowledge about the difference of the two cars. It was a stress free experience due to his expertise. We went with 2014 Outback and love it! So,if you are in the market for a pre owned or new car , Ed is your man! Finance was a breeze with the help of Rob. Truly a non stressful experience! More

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Very professional and courteous This is my first Subaru and I am very pleased with the professional, courteous and friendly service we experienced at Liberty Subaru. Thank you Jeff, This is my first Subaru and I am very pleased with the professional, courteous and friendly service we experienced at Liberty Subaru. Thank you Jeff, this was a stress-free vehicle purchase. Your patience and knowledge is recognized and appreciated. More

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Friendly, helpful, nonpressured Friends brought us to Tom Quinn and Liberty Subaru for our first Outback. We tend to avoid dealerships and high pressure sales. We were impressed with Friends brought us to Tom Quinn and Liberty Subaru for our first Outback. We tend to avoid dealerships and high pressure sales. We were impressed with Tom's professionalism and desire to answer all our questions. He found the absolute best car for us, and we are thrilled. Joy and Skip More

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21 years of total satisfaction! Today I leased my 8th Legacy from Liberty with the amazing assistance of Dan Cohen and Jeff Wangerin. I couldn't be happier with everything ~ from th Today I leased my 8th Legacy from Liberty with the amazing assistance of Dan Cohen and Jeff Wangerin. I couldn't be happier with everything ~ from the selection process to the phone/electronic ease of working out the deal to Jeff's comprehensive tutoring on all the fantastic bells and whistles on my new 2017 Legacy. I now live an hour and 15 minutes from Liberty but I will continue to make the trip and call them my dealer because of the stellar customer service and experience! ~ VJC More

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Subaru💕 - need I say more! Love my Legacy! Longtime Subaru owner but first time in a Legacy! Jeff was great and paved the way! At every turn in the process he was informative Love my Legacy! Longtime Subaru owner but first time in a Legacy! Jeff was great and paved the way! At every turn in the process he was informative and direct and on car pick up date he took the time to go over the Legacy features in great detail. It all made car buying fun - as it should be!! More

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Wonderful experience I had decided after researching to purchase a Subaru. I didn't know which model would be the best fit for me as I am a short woman with some limitati I had decided after researching to purchase a Subaru. I didn't know which model would be the best fit for me as I am a short woman with some limitations. I had purchased a pre-owned car from Liberty Hyundai in Mahwah, and my daughter purchased a Subaru from Liberty in Emerson. My experience several years ago with the Liberty dealership and my daughter's satisfactory experience led me to Liberty Subaru. I called to make an appointment for some test drives. Mr. Alex Welch took my call. I could not have been entrusted to a more able salesperson. He explained the details in depth on the models I was interested in and took me on test drives of the two we narrowed my choices down to. After driving the Forester and the Outback, I selected an Outback Limited, with all the options. The car was not at this dealership, but Mr. Welch found one that would be delivered before the end of the month. I patiently waited and when Mr. Welch called me last week to let me know that my car was in, I was pleasantly surprised. I have heard some horror stories of people who purchased other makes of cars who were waiting weeks and months longer due to this delay and that delay. But not this dealership. Mr. Welch spent a good part of the afternoon with me on the two test drives and going over all the questions and details of the car I selected. Once we settled on the pricing and the trade in value of my current car, I was directed to Ms. Nicole Drakeford, Finance Manager, who explained all the warranty plans available. The day I picked up my car, once I had gotten all the books and other information from Mr. Welch, he directed me to the new Finance Manager, Mr. Robert Bontemps, as I was very interested in purchasing several of the extended warranties offered by Subaru. Mr. Bontemps was very accommodating in explaining all the details of each plan and even had the service department complete the inside and outside protection before I left the dealership so I didn't have to make another trip to the dealership for that purpose. The windows were etched and the inside and outside were coated with the protectant. I couldn't be happier with all that was done. Once all the service work was done, Mr. Welch then spent quite a lot more time explaining how the Eyesight works, the headlights sync with the Eyesight, the power seats get set, the remote car starter operates and any other important information I needed. When I purchased the car, Mr. Welch said I should plan on spending several hours when I picked it up - and he wasn't kidding! But this is what I am most pleased about. I have recommended Mr. Welch to a co-worker who is interested in leasing a Subaru and I told her that she wouldn't be sorry if she were to ask for him by name. This was the most enjoyable car buying experience I have ever had. More

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Excellent Salesmanship Initially Rob Bontemps worked with me at Liberty Subaru, and he didn't confront me with the hard sell. Instead, he asked me questions about my car ch Initially Rob Bontemps worked with me at Liberty Subaru, and he didn't confront me with the hard sell. Instead, he asked me questions about my car choices and how they would benefit my lifestyle and driving. He seemed genuinely interested in me--and helping me find the right car, including encouraging me to test drive a Camry, the only other car that I researched online and showed an interest in. I never felt pressure to make a decision about a purchase at Liberty. In fact, it took me a month to make my final decision, and during this time, Rob was promoted and I was transferred into the very able hands of Dan Lidestri. My brief time at the Toyota dealership was a fiasco--my contact pawned me off on a salesman that immediately quoted price and tried to up sell me to a more expensive vehicle; he never asked any questions about what was of interest to me. The Toyota drove nicely--BUT so did the Legacy, which I ultimately purchased. I've had my vehicle for a month, and I am 100% satisfied. The folks at Liberty Subaru make the process of buying a car an extreme pleasure--I felt like a human, and not a price tag. Many thanks to Rob and Dan for making my journey an enjoyable one! More

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My first Subaru From the day my wife and I walked into the dealership I knew this is where I woul buy my car. No pressure, helpful staff. We met Rob Bontemps, our s From the day my wife and I walked into the dealership I knew this is where I woul buy my car. No pressure, helpful staff. We met Rob Bontemps, our salesman, who answered all our questions and was honest and truthful when he didn't know an answer, researched and found us the answer. He was pleasant and easy to work with. We were interested in a Subaru Outback Touring 6 cylinder. I got just about every option, it took a little over 6 weeks to come in but it was worth the wait. Rob went over all the options and explained their operation to both my wife and I. There was also another salesperson with him which Rob had him sit in while he explained all the options to us. I really love this car! It has gotten so many compliments, the color combo, Brilliant Brown and Java interior, are amazing. The car also has the wheel well arch moldings and mud guards, color matching body side moldings and door edge guards, wow! It's a beauty! It rides and handles beautifully. The car is wonderful, your salesman Rob, was great! The deal I got exceeded my expectations. All in all, a very pleasant, no pressure, no games buying experience. If I decide to buy another car, my wife is leaning toward a Forester, I will definitely be back and have Rob for my salesman. Also, a shout out to Nikki Drakeford, she was extremely pleasant, helpful and answered all our questions about the paperwork for our new car. I hope the Service goes as well as the sales. Thank you for such a pleasant experience. More

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Negotiations as quick as the STI Came into this dealership looking for a WRB Sti and they had exactly what I wanted. Negotiations worked quite well and was able to bring home the car Came into this dealership looking for a WRB Sti and they had exactly what I wanted. Negotiations worked quite well and was able to bring home the car the same day. Couldn't be any happier. Thanks again Rob! More

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Very pleased with my new pre-owned 2015 Forester. This was a very good experience for me all around. I found the car I really wanted, with Eyesight, at an affordable price. Rob, Dan & Tom were all e This was a very good experience for me all around. I found the car I really wanted, with Eyesight, at an affordable price. Rob, Dan & Tom were all extremely helpful & made this very important purchase easy & pleasant. I felt I was there at the absolute right time to find my car & thanks to Rob, Dan, & Tom everything fell so easily into place. I'm very happy with the entire experience. More

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