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Rob Carlson
Rob Carlson at Rallye Motors

Rob Carlson

Service Advisor

Rallye Motors

1600 Northern Blvd
Roslyn, NY 11576

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4.9
707 Reviews

I have been in the automotive business since 1996. I have worked for Mercedes Benz since May of 2001. I love working for Mercedes Benz and helping clients properly service their vehicles. I live by Mercedes way. The Best or Nothing.

Dealership Experience

10 yrs, 6 mos

Industry Experience

29 yrs, 9 mos

4.9

707 Reviews

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707 Reviews of Rob Carlson

April 02, 2026

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Employee Rating

Rob Carlson was friendly and approachable, making the entire experience feel personal rather than just a transaction. The team was incredibly professional and efficient. Fast response times and clear com More

by RamonaT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 03, 2026

Rallye Motors responded

Thank you for the fantastic review! We’re thrilled to hear Rob and our team made your experience personal, professional, and efficient. Clear communication and caring for our customers is what we strive for, and we truly appreciate your recommendation.

March 21, 2026

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Employee Rating

Bob Bianchi makes buying a car a pleasure. Rallye is a full service dealership with a great service department on premises. More

by AWINSTON0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 23, 2026

Rallye Motors responded

Thank you for your kind words! We’re so glad to hear Bob Bianchi made your car-buying experience a pleasure. We’re proud to offer a full-service experience, and it’s great to know our team delivered.

March 06, 2026

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The best costumer service. Rob is amazing never let me down and always on point. Thank you More

by GAYALA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 06, 2026

Rallye Motors responded

Thank you for the great feedback, Gayala! We're so glad to hear Rob consistently provides amazing service and takes such great care of you. We truly appreciate your support and look forward to helping you again!

February 28, 2026

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Employee Rating

I've been going to Rallye Motors for about 20 years and will continue to. Rob Carlson, the service manager that takes care of me is professional as well as personable. More

by Wolfman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Katie Lyons

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Feb 28, 2026

Rallye Motors responded

Thank you for your loyalty over the past 20 years! We’re thrilled to hear that Rob Carlson’s professionalism and personable approach make your experience at Rallye Motors so positive. We look forward to continuing to serve you for many years to come!

Feb 28, 2026

Wolfman responded

Only telling it like it is.

February 21, 2026

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Employee Rating

From drop off to pick up first class service and customer service at the same ime More

by tag2100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Ciccotelli, Ramiro Milian, Stephen Augustine, Katie Lyons, Lisa Chea, Patrick Ripley, Adina Capp, Ana Madrid, Dania Granados Canales

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Feb 21, 2026

Rallye Motors responded

Thank you for your kind feedback. We’re glad to hear you received first-class service and customer care from drop-off to pick-up. We truly appreciate your support.

February 21, 2026

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Rallye Service always provides quality care. Their service advisors are attentive and responds timely. Highly recommend More

by Sfung8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 21, 2026

Rallye Motors responded

Thank you for your kind recommendation. We’re happy to hear our service advisors provided attentive, timely care, and we truly appreciate your trust in our team.

February 18, 2026

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Excellent professional service with great work and performance. I appreciate the quality and service. Thanks. More

by Msd2332
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 19, 2026

Rallye Motors responded

Thank you for your kind words! We’re so glad to hear you had an excellent experience and appreciated the quality of our work and service. We truly value your support and look forward to seeing you again!

February 12, 2026

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Service advisor made sure to do everything I asked and then some in order to make sure my issue was addressed and taken care of properly and to my satisfaction. More

by MIA8297
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 12, 2026

Rallye Motors responded

Thank you for your 5-star review! We’re so glad to hear that your service advisor went above and beyond to ensure everything you requested was handled thoroughly and to your satisfaction. Providing attentive, detail-oriented service is what we strive for every day at Rallye Motors. We truly appreciate you taking the time to share your experience and look forward to assisting you again in the future!

February 06, 2026

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Employee Rating

The Rob Carlson experience is second to none. It doesn’t matter where I lease/buy my car from, I will only service with Rob. I have the utmost confidence in receiving the best service with Rob a More

by JSUK12345
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 06, 2026

Rallye Motors responded

Thank you for sharing such an incredible review! We’re thrilled to hear that the Rob Carlson Experience continues to stand out and earn your trust. Your confidence in Rob and the Rallye service team truly means a lot to us. We’ll be sure to pass along your kind words—thank you so, so much for choosing Rallye!

January 25, 2026

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Employee Rating

Sales: victor Cosme Credit: Eric Weiner Service: rob Carlson Fourth car I’ve purchased. I keep coming back. More

by D.GOODALE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Victor Cosme , Eric Weiner

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Jan 26, 2026

Rallye Motors responded

Thank you for the 5-star review! We’re honored to have earned your trust over multiple purchases. We truly appreciate your loyalty and look forward to helping you again in the future.

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