Rob Dollar | Page 4

Had an overall great experience with the Lexus of Wilmington Team. The process started with Johua reaching out to me and getting me setup with my appointment, to test drive my new vehicle. I wasn't s Wilmington Team. The process started with Johua reaching out to me and getting me setup with my appointment, to test drive my new vehicle. I wasn't sure what time that I could make it, driving from Philadelphia and the team was able to be flexible with my schedule. Joshua and his Sales Manager Alex reviewed all the details, and we came to an agreement on price. I was handed off to Rob in finance, and he took exceptional care of me, getting the best deal on my extended warranty that fit my high driving mileage needs. Rob was also able to get me a .5% better rate on my auto loan then my credit unions auto check. After my purchase, had a small item that needed to be fixed and Joshua took care of everything, to make sure that my customer needs were met. Overall, Joshua and the Lexus of Wilmington Team are a class act organization. My family and I will make sure to continue this relationship going forward, for all of our car needs. More

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From the moment I walked in, was greeted, taken care of and handled any questions or concerns promptly. and handled any questions or concerns promptly. More

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My overall experience was outstanding. Luis my sales rep was 5 star. Lexus is lucky to have him on their staff. Luis my sales rep was 5 star. Lexus is lucky to have him on their staff. More

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Excellent service from everyone in this dealership. Would like to thank my salesperson, Chris Maranan for his kindness and patience while I negotiated terms with his manager and finance team. Would like to thank my salesperson, Chris Maranan for his kindness and patience while I negotiated terms with his manager and finance team. More

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The manager and staff was prompt and friendly towards me and Troy knew exactly what car I was looking for and was able to get me in the car in a timely manner. and Troy knew exactly what car I was looking for and was able to get me in the car in a timely manner. More

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We experienced total professionalism, efficiency and friendliness during the few hours we spent in your showroom. From test drives to the selection, purchase, detailing and driving home in our new vehic friendliness during the few hours we spent in your showroom. From test drives to the selection, purchase, detailing and driving home in our new vehicle - all in one evening! That was a first for us in our years of vehicle purchases. We sincerely thank our salesman Mike Casper for excellent customer service by pulling all of this together for us and making it happen! More

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I recently purchased a car after returning from a long and exhausting trip, and I couldn’t have asked for a better experience thanks to my salesman Luis. He was young, but incredibly professional, patient and exhausting trip, and I couldn’t have asked for a better experience thanks to my salesman Luis. He was young, but incredibly professional, patient, and kind throughout the entire process. Despite my fatigue, he never rushed me or made me feel pressured—he took the time to answer all my questions and made sure I felt comfortable with every step. His calm demeanor and genuine care turned what could have been a stressful experience into a smooth and pleasant one. I truly appreciated his dedication and would highly recommend him to anyone looking for a great car-buying experience. More

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Gage and Rob were extremely helpful and were excellent. Highly recommend them to anyone looking for a vehicle. Highly recommend them to anyone looking for a vehicle. More

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We had a great experience at this location. Joshua Lee spent several hours showing us different options and answering all the questions we had! Our whole family liked Josh a lot! He made sure w Joshua Lee spent several hours showing us different options and answering all the questions we had! Our whole family liked Josh a lot! He made sure we had space and time to make decisions and was always there ready to help! Love that approach! Rob Dollar was very understanding and making sure all papers were ready asap and made sure it took only 20 minutes to complete. Could tell that the whole team works together very well to please the clients! If you plan on checking some vehicles at this location - make sure you schedule appointment with Josh Le! He is the best More

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Great experience over here. Best man Joshua! Super friendly and kind. Taking me through everything details and provided the best experience!!! Best man Joshua! Super friendly and kind. Taking me through everything details and provided the best experience!!! More

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