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Rob Douglass
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Rob Douglass | Page 3
General Manager
Piazza Mazda of Reading
3728 Pottsville Pike
Reading, PA 19605
56 Reviews
Rob has been with the Piazza Auto Group for over 12 years, and at this location since February of 2018. He loves being able to meet our customers and help in any way with their experience here at the dealership. In his spare time, Rob enjoys horseback riding, volunteering, and travel. Rob loves the Mazda CX-30 and has a CX-30 Turbo.
Read moreDealership Experience
6 yrs, 4 mos
Industry Experience
28 yrs, 2 mos
Languages Spoken
English
56 Reviews of Rob Douglass
January 06, 2021
Excellent service and professional handling of all the details of my purchase! Sales person was great and then same great professionalism from service and support personnel details of my purchase! Sales person was great and then same great professionalism from service and support personnel More
by LKROL219
Verified CustomerOther Employees Tagged: Steve Santin, Jobin Grandstrom , Chris Lund
Helpful 
November 23, 2020
Everyone at Piazza Mazda of Reading is an amazing positive force of energy, both service and sales. I am proud to be an owner of this brand! positive force of energy, both service and sales. I am proud to be an owner of this brand! More
by SRUDI174
Other Employees Tagged: Steve Santin, Jobin Grandstrom, Andres Castro , Kaitlyn Lawniczak, Chris Lund, kalysta, kelsie. shawna
November 19, 2020
I have now leased two CX-5 models with this dealership. Both vehicles perform as advertised and expected. I have been completely satisfied with the sales, and service reps with whom I’ve interacted durin Both vehicles perform as advertised and expected. I have been completely satisfied with the sales, and service reps with whom I’ve interacted during the past 5 years. More
by PERIANDI
Other Employees Tagged: Steve Santin, Jobin Grandstrom , Mike Whitney
November 18, 2020
Absolutely love my new Miata RF! Thank you to Rob and Chris in Sales for working hard to find the exact model for my car and get it in at a great price and to Steve, the service manager, for taking care Chris in Sales for working hard to find the exact model for my car and get it in at a great price and to Steve, the service manager, for taking care of my wife’s CX-5 as well as my new Miata. This dealership rewards loyalty and has gone out of their way to make sure the sales process and any service needed has gone smoothly and we are completely satisfied and happy. I would highly recommend this dealership. More
by STANS2247
Other Employees Tagged: Steve Santin, Jobin Grandstrom , Chris Lund
November 11, 2020
I’ve bought several cars from there. Mazda vehicles have always been good to me. I heard there’s a new service person there since I was there last, happy to hear that because I never brought my cars in for always been good to me. I heard there’s a new service person there since I was there last, happy to hear that because I never brought my cars in for service before because the service center was horrible. But with the new change in that area I will definitely give it another shot. More
by WARNERLISA1313
Other Employees Tagged: Steve Santin, Jobin Grandstrom, Andres Castro , Kaitlyn Lawniczak, Chris Lund, Mike Whitney
November 05, 2020
Genuine, kind, considerate,honest, sales and service team. Always greeted by my name and thanked for my business. I drive one hour and thirty minutes to this dealership . I pass two other Mazda dealers team. Always greeted by my name and thanked for my business. I drive one hour and thirty minutes to this dealership . I pass two other Mazda dealerships within 15 minutes of my home and continue to do so. I have never been treated better by any dealership over 40 years. Bravo!!!!! More
by SMIEFA
Other Employees Tagged: Steve Santin , Andres
October 27, 2020
Andres was very knowledgeable and professional. Entire process went fairlyquickly. Everyone was friendly and helpful . Inventory was a bit limited. Overall a very good experience. process went fairlyquickly. Everyone was friendly and helpful . Inventory was a bit limited. Overall a very good experience. More
by MSNYDER108
Other Employees Tagged: Jobin Grandstrom, Andres Castro
October 11, 2020
Kaitlyn rocks! She was such an easy sales person to work with. Rob the manager is fantastic. 10/10 would recommend again! They made the whole process quick and painless. with. Rob the manager is fantastic. 10/10 would recommend again! They made the whole process quick and painless. More
by SARAHTTYRRELL
Other Employees Tagged: Jobin Grandstrom , Kaitlyn Lawniczak
September 26, 2020
We are certainly impressed with the helpfulness and compassion we experienced thru the entire week our car was in your shop. We got home and both of us felt like we were a part of the Piaza family com compassion we experienced thru the entire week our car was in your shop. We got home and both of us felt like we were a part of the Piaza family community. More
by BARRY.BENTZ
Other Employees Tagged: Steve Santin, Jobin Grandstrom, Andres Castro , Kaitlyn Lawniczak, Chris Lund
September 25, 2020
Thanks to Chris and Jobin for a friendly and welcoming professional sales experience. Thanks to Steve for a video showing the work on my car. If you need a car don’t hesitate to call Chris Lund professional sales experience. Thanks to Steve for a video showing the work on my car. If you need a car don’t hesitate to call Chris Lund More
by BKNOSP2020
Other Employees Tagged: Steve Santin, Jobin Grandstrom , Chris Lund
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