Rob Hutt | Page 10

Big city dealership: efficient and all business but not much on the warm personal aspect. It felt like a production line from start to finish. The wait time was awful- 3 hrs and mostly waiting for finance much on the warm personal aspect. It felt like a production line from start to finish. The wait time was awful- 3 hrs and mostly waiting for finance paperwork only to end up paying 9.96% interest! I love my car but wish I would’ve gone through my regular car guy. More

by RMBCJV Verified Customer Verified Customer

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I would not buy another toyota from Des Moines toyota just because of the service. Two weeks out scheduling just for an oil change is unacceptable. Very poor management is apparent. I will buy anth just because of the service. Two weeks out scheduling just for an oil change is unacceptable. Very poor management is apparent. I will buy anther toyota but not from DT. More

by STEVENZIMMERMAN6 Verified Customer Verified Customer

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Great job by Justin to help me program everything! Superstar at getting me all updated on the new features. Superstar at getting me all updated on the new features. More

by ELLENBETHPAULLIN Verified Customer Verified Customer

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Great experience helping me get into my new Tundra! Tim, Rob l, and Chad did an awesome job! Tim, Rob l, and Chad did an awesome job! More

by DBLESSEN Verified Customer Verified Customer

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Great experience all around. Derek was wonderful!! Attentive and knew his stuff. Would definitely recommend!!! Derek was wonderful!! Attentive and knew his stuff. Would definitely recommend!!! More

by KYLENIDAY Verified Customer Verified Customer

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I recently purchased a used vehicle from out of state, and the sales process with PJ flowed seamlessly. When I picked up the car, Chad, one of the sales managers, took a moment to personally thank me for and the sales process with PJ flowed seamlessly. When I picked up the car, Chad, one of the sales managers, took a moment to personally thank me for my business—a gesture that genuinely touched me. The next day, I discovered a few issues with my new vehicle and contacted Chad. Together with Bill, they went above and beyond to ensure my satisfaction. I am incredibly grateful for their unwavering support and commitment. Toyota of Des Moines exemplifies the power of genuine human connection, and it’s a place I look forward to returning to in the future. More

by HOWITZER91 Verified Customer Verified Customer

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It took 19 months waiting, much too long. Tyler was very patient and I loved working with him. Tyler was very patient and I loved working with him. More

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I am not pleased what's my purchase? They told me that there was a DVD in the vehicle. They told me that heated seats they told me it was gonna be a bright blue. There's so many things They told me that there was a DVD in the vehicle. They told me that heated seats they told me it was gonna be a bright blue. There's so many things that are not here that were set and i'm paying a lot of money for this vehicle for it not to have it in it. Really wish I would have just waited. I don't think the john really knew what he was talking about when he was showing us stuff about the cars or vans. If I, could, I just bring it back. They were all very nice, but they're not very good about telling you the truth about the vehicle, and that means a lot when you think you're getting something else instead of what you're stuck with More

by TAMMYSUEHOUK Verified Customer Verified Customer

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Great to deal with! Always know we will be taken care of with our Toyotas. Always know we will be taken care of with our Toyotas. More

by CMARRIOTT22 Verified Customer Verified Customer

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⭐⭐⭐⭐⭐ ⭐⭐⭐⭐⭐ PJ was awesome! He made the whole process easy and stress-free. We’re loving our new Toyota Corolla—thanks, PJ! He made the whole process easy and stress-free. We’re loving our new Toyota Corolla—thanks, PJ! More

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