Rob Hutt | Page 11

This dealership & salesperson seems to value repeat customers, and so I continue to be one. customers, and so I continue to be one. More

by STEVEN Verified Customer Verified Customer

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We ran into unexpected difficulties getting the car shipped, which delayed everything, but PJ and the team did everything they could to keep me updated and make sure I got the car as quickly as possibl shipped, which delayed everything, but PJ and the team did everything they could to keep me updated and make sure I got the car as quickly as possible. The purchasing process was simple, and I didn't feel pressured into buying add-ons I didn't want which, as a first-time buyer, I was very grateful for. I'd highly recommend PJ and this dealership. More

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Nick Cash was outstanding to work with today. Very helpful and knowledgeable. It was the best car buying experience I have ever had Very helpful and knowledgeable. It was the best car buying experience I have ever had More

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Great service, friendly helpful staff, made car buying easier then I expected. I would definitely buy from again and go thru Andrew. P. S. Love love love my new car. easier then I expected. I would definitely buy from again and go thru Andrew. P. S. Love love love my new car. More

by NPUTNEY Verified Customer Verified Customer

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It was a great experience with Toyota of Des Moines. I Highly recommend this dealership to everyone. I Highly recommend this dealership to everyone. More

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Great dealership, great customer service, knowledgeable staff, very pleasant and helpful experience. Review requires more words… staff, very pleasant and helpful experience. Review requires more words… More

by JTCARLSTROM Verified Customer Verified Customer

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We were able to trade in our vehicle and purchase 2 different vehicles within a few hours. They are very easy to work with and they do everything they can to meet the numbers you desire. different vehicles within a few hours. They are very easy to work with and they do everything they can to meet the numbers you desire. More

by DNW Verified Customer Verified Customer

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Pleased with service. Unable to use QR code to get transportation, but Ian got me signed up. Unable to use QR code to get transportation, but Ian got me signed up. More

by gloria.stevens-rissman Verified Customer Verified Customer

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My first time coming to Toyota of DM and I got to work with Ian who got me through the process effortlessly! I would definitely recommend him to anyone! Thank you Ian😁 with Ian who got me through the process effortlessly! I would definitely recommend him to anyone! Thank you Ian😁 More

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Toyota dose a good job but could be more economical. Labor is high. Could use better trianing with customer service when it comes to service and repair and sales. Ive had more then one indecent with poo Labor is high. Could use better trianing with customer service when it comes to service and repair and sales. Ive had more then one indecent with poor treatment. Makes me think twice about buying another car from this dealership. Hopefully next time im in for service I dont get rude or condescending answers to my concerns! For instance, my question was my breaks squeak when backing up and not just a small squeak but a very load squeak, whats that all about? Can you check it for me? Answer: We can check that out but thats very common and it happens alot with these cars. Looks at me like im stupid/crazy for worring or asking about it! Thats just one of a few times ive had a smart answer that wasent very comforting and definitely dident make me want to buy another car!! Ian im sure has been there a while and should no better then to say that as well as act like your stupid for asking such a questions. Ive had a ton of cars in my day and unless the breaks were bad, which mine wernt, they never squeaked loudly while backing up. Hopefully Ian could be informative and well as less condescending for the next customer. Ill be back but about another time that happens Im sure I wont be back! By the way Jeff the driver of the shuttle van was awesome and is a good guy! Wish you had more customers service like his. He deserves a raise!! More

by J.A.BUTTERS1985 Verified Customer Verified Customer

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