Rob Hutt
Rob Hutt at Toyota of Des Moines

Rob Hutt | Page 14

Finance Manager

Toyota of Des Moines

1650 SE 37th St.
Grimes, IA 50111

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4.7
465 Reviews
4.7

465 Reviews

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465 Reviews of Rob Hutt

July 16, 2024

Dealership Rating
Employee Rating

Eric was very professional as well as knowledgeable. I enjoyed working with him and would recommend Toyota of DesMoines to my friends and family. More

by brenda_restonic
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric Cornelison

Jul 16, 2024

Toyota of Des Moines responded

We appreciate you recognizing our good service, and thank you for choosing us.

July 15, 2024

Dealership Rating
Employee Rating

steve was fantastic. He was very flexible and adjusted to meet our needs. I highly recommend Steve Henigan at Toyota of Des Moines More

by dave.kalkhoff
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Steve Henigan

Jul 16, 2024

Toyota of Des Moines responded

We love exceeding expectations. Come back and see us anytime!

July 02, 2024

Dealership Rating
Employee Rating

Rodney was courteous, a good listener and helped us quickly find the car we wanted. The team around him in finance and delivery were the same, what we’ve come to expect from T of DSM (our 5th car from More

by Tom Beaumont
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Rodney Colón , Joey in delivery.

Jul 03, 2024

Toyota of Des Moines responded

Thank you for the 5 stars and sharing your experience! We're thrilled Rodney and our entire team exceeded your expectations. We appreciate your continued loyalty and look forward to serving you again in the future.

July 02, 2024

Dealership Rating
Employee Rating

Eric Cornelison was super easy to work with, from the order process, keeping me updated on the build and shipment, to arrival of my new RAV4. He offered workable solutions for package alternatives and ma More

by Amanda C
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric Cornelison

Jul 02, 2024

Toyota of Des Moines responded

Perfect! We appreciate you recognizing the good service, friendly staff, and on-time delivery. Thanks for choosing us!

June 27, 2024

Dealership Rating
Employee Rating

I always have issues with them. It’s never an easy fix. Whether I’m waiting and they neglect to notify me when they are done, or I have to bring back my car for a problem they sho More

by mikemiller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 28, 2024

Toyota of Des Moines responded

Thank you for providing us with feedback, Mike. We strive to provide 100% customer satisfaction with every service experience, so we’re sorry to hear that you feel we have fallen short of that in the past. If you would like to discuss this further, please contact our General Manager, JP Phillips.

June 27, 2024

Dealership Rating
Employee Rating

The key cost way too much mooney. . it is ridiculous to pay 437 dollars for an extra key. More

by STEPHENSULLIVAN1029
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 28, 2024

Toyota of Des Moines responded

Thank you for taking the time to tell us about your recent service experience, Stephen. We do our best to offer competitive pricing on all of our parts and services, so we’re sorry to hear that you felt we fell short of that with your recent spare key purchase. If you would like to discuss this further, please contact our General Manager, JP Phillips.

June 22, 2024

Dealership Rating
Employee Rating

The entire group at Toyota was very helpful and courteous. I have moved to Urbandale looking for someone to take care of me Avalon. More

by Jerry Jones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 24, 2024

Toyota of Des Moines responded

Thank you for choosing Toyota of Des Moines! Come back and see us anytime!

June 13, 2024

Dealership Rating
Employee Rating

Everything is good. Friendly and professional staffs. Nothing to complain. Would definitely recommend toyota to others. More

by Calvin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 14, 2024

Toyota of Des Moines responded

Fantastic to hear! Friendly and professional staff are what we strive for. Thanks for recommending Toyota of Des Moines!

June 12, 2024

Dealership Rating
Employee Rating

Excellent salesmanship; not over-bearing. Training on new car could have been a bit slower with room for questions. More

by KATHRYNPIERSON
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Todd Fiechter , Joey Gatchel

Jun 13, 2024

Toyota of Des Moines responded

Thanks for the review! Happy you liked our sales team. Enjoy your new ride!

June 11, 2024

Dealership Rating
Employee Rating

Terrible customer service, they focus on the unnecessary things like my floor mats literally!!! They state they will top up all the fluids but they didn't and claim they don't top up fluids so what's the po More

by GRADAM94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 12, 2024

Toyota of Des Moines responded

We appreciate your feedback and are disappointed that you don’t feel we provided the most important recommendations for your vehicle. If you would like to discuss this further, please contact our General Manager, JP Phillips.

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