Rob Ploof | Page 14

Frankie was exceptional to work with. I was in a tricky situation and had limited options, but he was patient, communicative, and respectful the entire time. I felt heard and was not made I was in a tricky situation and had limited options, but he was patient, communicative, and respectful the entire time. I felt heard and was not made to feel like I was out of my depth with my situation. He made sure to explain everything and was extremely dedicated to helping me find the right vehicle at the right price point. This car buying experience was leaps and bounds better than I anticipated and Frankie was instrumental in making that happen. I cannot recommend Frankie and Heritage Toyota enough. More

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Adam was very professional, personable, and put in the time to make sure I was taken of! time to make sure I was taken of! More

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It was a pleasure working with Frankie; friendly, knowledgeable and professional; excellent communication throughout the process. It was also a pleasure dealing with Rob in finalizing the finance. knowledgeable and professional; excellent communication throughout the process. It was also a pleasure dealing with Rob in finalizing the finance. More

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We arrived at Heritage Toyota to begin our new car search. We met Adam on the lot and he immediately took the time to help us in our search. Adam was knowledgeable about the cars and helped us with th search. We met Adam on the lot and he immediately took the time to help us in our search. Adam was knowledgeable about the cars and helped us with the pros/cons of the two cars we were considering. We never felt rushed or pressured. Adam was great to work with and we would recommend him. More

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Jason is transparent and honest. He understands his clients and makes the best recommendations! If you are looking for a true partner in your search, Jason is an excellent choice. He understands his clients and makes the best recommendations! If you are looking for a true partner in your search, Jason is an excellent choice. More

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I contacted Matt through his internet link and messaged him about finding a pre-owned Prius in good condition. His response was immediate and friendly. He hooked me up with that kind of car pronto! To top him about finding a pre-owned Prius in good condition. His response was immediate and friendly. He hooked me up with that kind of car pronto! To top it off, he introduced me to the MileageSmart program offered in VT. It fit right into my purchase, being a senior on fixed-income. That was real extra assistance, getting me the full amount allowed in the program of $5,000. All-in-all, he and others at the dealership made it an efficient and effective transaction. Many thanks to Matt and the service dept. there, which has monitored and cared for my prior car, as they will do with this purchase. Much appreciated. Keep all the good work going! Joe Ryan More

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The car buying experience was completely different from our past car buying event. We didn't feel like we needed to be on guard and could relax. our past car buying event. We didn't feel like we needed to be on guard and could relax. More

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My husband and I arrived one weekend with our 4 year old and 6 month old in tow. Matt provided incredible support and service to my family and I throughout the process. He was very patient, understanding, a and 6 month old in tow. Matt provided incredible support and service to my family and I throughout the process. He was very patient, understanding, and knowledgeable which made for a very smooth process. We would absolutely recommend. More

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Was very quick and easy matt was an awesome salesman to work with. Would recommend. work with. Would recommend. More

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I spent almost 4 hours with Joe one afternoon trying to figure out what exactly I was looking for in a vehicle. He went above and beyond my expectations to find the perfect car for me. We looked at a a bun figure out what exactly I was looking for in a vehicle. He went above and beyond my expectations to find the perfect car for me. We looked at a a bunch of trims, took a test drive and decided the non-negotiables for myself. Back and forth between choices and Joe had an idea for the perfect car and he truly was right. Got my 11 speakers (my non-negotiable) in a Blue Rav4 with Nutmeg interior. I am very happy with the car and the experience I had with Joe at Heritage Toyota. Joe was very knowledgeable and real and that helped me really connect with him which is very important to me. I would recommend him to anyone else in a heartbeat. Can't forget to make a special mention for Rob Ploof from the finance team. He was also very helpful and insightful, which made the financing stress-free, an important factor in such a large purchase. More

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