Rob Simon

They have lived up to everything they promised from the sale to the service! Very easy to deal with. sale to the service! Very easy to deal with. More

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Rob was very informative on the entire process given to my truck especially since it was my first time. my truck especially since it was my first time. More

by C_J_DUDA Verified Customer Verified Customer

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Rob went out of his way to find the part needed for my car so I got my car repaired and back sooner than expected. This was very much appreciated by me. car so I got my car repaired and back sooner than expected. This was very much appreciated by me. More

by bjs538 Verified Customer Verified Customer

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Robert, Aaron and Anthony were incredible. My parking brake locked up and we were stranded at Akron U. Within minutes, Anthony had me connected to service, we were able to use the Ford system My parking brake locked up and we were stranded at Akron U. Within minutes, Anthony had me connected to service, we were able to use the Ford system to get in the queue for a tow, able to leave the car and had an Uber to pick us up. Going from stranded to home so quickly and excellent communication from the tow truck driver, from Klaben and then fixing the car so quickly was amazing. Thank you! More

by JZ Verified Customer Verified Customer

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I experienced an on-going problem with the passenger side mirror on my pre-owned/certified vehicle. It was difficult to replicate as it was a very intermittent problem. Mike and Robert collaborated to de mirror on my pre-owned/certified vehicle. It was difficult to replicate as it was a very intermittent problem. Mike and Robert collaborated to determine the cause of the issue - (I dealt with both service advisors at different times), and were able to fix the mirror. Since the repair, my mirror has been functioning perfectly! More

by ne_whitehead Verified Customer Verified Customer

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Kim is always very thorough and thoughtful making sure to explain everything and recommend the needed services. explain everything and recommend the needed services. More

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I support Klaben service by returning for over 25 years. Great caring service and customer support. The Klaben sales side is also great. I have included many who have served me over the years. Great caring service and customer support. The Klaben sales side is also great. I have included many who have served me over the years. More

by Paul 3 Verified Customer Verified Customer

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Prompt service. Top notch work. Easy and friendly to work with. Gave a honest time frame for completion Top notch work. Easy and friendly to work with. Gave a honest time frame for completion More

by MICHELBRINK Verified Customer Verified Customer

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Even though they usually busy, they have always accommodated my service needs. I would recommend them to others. accommodated my service needs. I would recommend them to others. More

by hada45 Verified Customer Verified Customer

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Angela made the finance portion of my car purchase clear, efficient, and stress-free. She answered my questions and made sure I understood everything before signing I really appreciate how smooth she made t efficient, and stress-free. She answered my questions and made sure I understood everything before signing I really appreciate how smooth she made the process and this was one of the best dealership finance experiences I have had…thanks to Angela. More

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