Rob Simon

Professionally handled service call. Politely did an extra request for me. Good experience with Mr. Simon. Politely did an extra request for me. Good experience with Mr. Simon. More

Report | Print

Rob was very professional and explained everything very thoroughly. I was very impressed by the valet service and the hospitality in the waiting room. thoroughly. I was very impressed by the valet service and the hospitality in the waiting room. More

by anthonywildman71 Verified Customer Verified Customer

Report | Print

Klaben Lincoln service department has proved themselves to be the best in North East Ohio. to be the best in North East Ohio. More

by jsmdesigns Verified Customer Verified Customer

Report | Print

Robert very helpful and genuine. People like myself can be a little tough to deal with sometimes. He remained professional and cool. Thank you People like myself can be a little tough to deal with sometimes. He remained professional and cool. Thank you More

by Radparker Verified Customer Verified Customer

Report | Print

Rob has been so great as my service manager. He is always checking over my car thoroughly and taking care of things in a timely manner. He is always checking over my car thoroughly and taking care of things in a timely manner. More

by allison_babic Verified Customer Verified Customer

Report | Print

Rob did a great job of explaining the services provided and other services available while never pressuring me to get services I didn’t need now. and other services available while never pressuring me to get services I didn’t need now. More

by LATORTUGA50 Verified Customer Verified Customer

Report | Print

Servicing my Lincoln Nautilus at Klaben is always a good experience. Robert presented himself very well and explained the service procedure. The waiting lobby is neat and clean and the space allowed me to experience. Robert presented himself very well and explained the service procedure. The waiting lobby is neat and clean and the space allowed me to do some needed work. I would not hesitate in recommending Klaben for servicing their vehicle. Well done! More

by rdhaury Verified Customer Verified Customer

Report | Print

Robert was awesome and great to work with. He's very friendly and goes out of his way to provide top notch customer service. Thank you, Robert! He's very friendly and goes out of his way to provide top notch customer service. Thank you, Robert! More

Report | Print

Very friendly. Robert followed up with me regularly, which I appreciated. Will continue to take my car there. Robert followed up with me regularly, which I appreciated. Will continue to take my car there. More

Report | Print

The people at Klaben Service were exceptional to work with, they addressed all my concerns in a very Professional and courteous manner. I would highly recommend them to anybody looking for Lincoln servic with, they addressed all my concerns in a very Professional and courteous manner. I would highly recommend them to anybody looking for Lincoln service. I will definitely use them next time I need service, and will probably try to purchase my next Lincoln at Klaben Kent. Great job! More

by mdamico888 Verified Customer Verified Customer

Report | Print