Rob Simon

Rob did a great job of explaining the services provided and other services available while never pressuring me to get services I didn’t need now. and other services available while never pressuring me to get services I didn’t need now. More

by LATORTUGA50 Verified Customer Verified Customer

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Servicing my Lincoln Nautilus at Klaben is always a good experience. Robert presented himself very well and explained the service procedure. The waiting lobby is neat and clean and the space allowed me to experience. Robert presented himself very well and explained the service procedure. The waiting lobby is neat and clean and the space allowed me to do some needed work. I would not hesitate in recommending Klaben for servicing their vehicle. Well done! More

by rdhaury Verified Customer Verified Customer

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Robert was awesome and great to work with. He's very friendly and goes out of his way to provide top notch customer service. Thank you, Robert! He's very friendly and goes out of his way to provide top notch customer service. Thank you, Robert! More

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Very friendly. Robert followed up with me regularly, which I appreciated. Will continue to take my car there. Robert followed up with me regularly, which I appreciated. Will continue to take my car there. More

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The people at Klaben Service were exceptional to work with, they addressed all my concerns in a very Professional and courteous manner. I would highly recommend them to anybody looking for Lincoln servic with, they addressed all my concerns in a very Professional and courteous manner. I would highly recommend them to anybody looking for Lincoln service. I will definitely use them next time I need service, and will probably try to purchase my next Lincoln at Klaben Kent. Great job! More

by mdamico888 Verified Customer Verified Customer

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Everything want well with service have to get a call when a part comes in a part comes in More

by rjporcello Verified Customer Verified Customer

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Took my truck in for transmission issues and got the pleasure of working with Robert. I got calls almost daily and was truly impressed with the communication and patience of him. Every time I spoke to h pleasure of working with Robert. I got calls almost daily and was truly impressed with the communication and patience of him. Every time I spoke to him he asked if there’s anything I needed and assured me each time he was on it. I felt like a valued human customer and not a number, what a wonderful experience. More

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We had service done on our 24’ Explorer. Robert Simon was great to work with. Very knowledgeable, professional, and helpful. Highly recommend Klaben Ford and Service Center to anyon Robert Simon was great to work with. Very knowledgeable, professional, and helpful. Highly recommend Klaben Ford and Service Center to anyone! More

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The sales group was very helpful, they go the extra mile. There were a few kinks with the service department. I can’t rate people I haven’t had the pleasure to do business with. The overall experience wa There were a few kinks with the service department. I can’t rate people I haven’t had the pleasure to do business with. The overall experience was very good. The experience with the finance dept. was okay, it wasn’t Justins fault it was the process of trying to sell additional coverage on the warranty. When I give an average on the speed of the process I’m actually giving an OK, it took too long because of pushing extra warranty More

by tdevans1220 Verified Customer Verified Customer

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Rob was great to work with. He was very friendly, knew past history of my vehicle when I arrived, and was great at communicating He was very friendly, knew past history of my vehicle when I arrived, and was great at communicating More

by tanyamiller50 Verified Customer Verified Customer

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