Rob Smith | Page 2

Feels like a poorly run assembly line when it comes to service. When you call into the dealership for service, you get transferred to an outside answering service that can’t get in touch with anyone physi service. When you call into the dealership for service, you get transferred to an outside answering service that can’t get in touch with anyone physically at the dealership. It took two weeks to get a tire put on, when it was already ordered. I had to raise xxxx just to get someone to get it done. Wouldn’t buy another car here based on service experience so far. More

by LUCASHATHAWAY Verified Customer Verified Customer

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I had the blessed opportunity to work with a great team here at Cobb County Toyota. My dream team consisted of Dana (Sales Specialist), Bernard (Finance Manager) and Rob (Sales Manager). Each of these gent here at Cobb County Toyota. My dream team consisted of Dana (Sales Specialist), Bernard (Finance Manager) and Rob (Sales Manager). Each of these gentlemen were patient and attentive while guiding me through the process of buying my dream car. My previous car buying experiences have solely been at CarMax, and while those experiences were not bad, my experience here at Cobb Country Toyota was much more personable and inviting. They didn’t make me feel pressured to make a purchase, they actually cared enough to listen to what I wanted, gave me the space to work through any reservations I might have had, and went above and beyond with helping me find something within the budget that I had worked out in my brain. Even now after the purchase has been finalized, they have still checked in to see how all was going. The Cobb County Toyota team made this feel more like a familial experience as opposed to a pressured/rushed transaction, and I couldn’t be more grateful. While I hope to not have to buy another car for at least another 10 years from now lol, when that time comes, I’ll surely be checking Cobb County Toyotas inventory first! Thanks again for all of yalls help! More

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Had caliper covers. put on two cars. They did a great job and the cars look awesome. put on two cars. They did a great job and the cars look awesome. More

by TLINTNERMD Verified Customer Verified Customer

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Dana Cummings was great, very patient and pleasant to deal with. The manager could have been nicer, I came close to walking out after he left the room, all he had to say was I'm sorry I can't do that. deal with. The manager could have been nicer, I came close to walking out after he left the room, all he had to say was I'm sorry I can't do that. Remember kindness will go a long way when dealing with people. And there are other dealerships out there. But I would recommend Dana to anyone! More

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First it was the GM of sales calling me and he made the deal and made it happen. Second the friendlyness of the team was very noticeable. My needs and desire was understood and they made it happen. Grea deal and made it happen. Second the friendlyness of the team was very noticeable. My needs and desire was understood and they made it happen. Great sales and support made the process easy and appreciated. The entire sales group supported the commitment of the GM and it just happened. Quick and simple. More

by LATIMER.RE Verified Customer Verified Customer

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Awesome service and management. I had new tires installed on my Toyota Sequoia TRD pro and they went above and beyond. I had new tires installed on my Toyota Sequoia TRD pro and they went above and beyond. More

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Great team . Worked hard for us . Props to Matt and Me Smith Been doing busy here for 15 years Worked hard for us . Props to Matt and Me Smith Been doing busy here for 15 years More

by JDKILLEEN Verified Customer Verified Customer

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Great transaction very easy Awesome place to buy your next Toyota The service department is really good also next Toyota The service department is really good also More

by CHRIS@ALLSOUTHELECTRIC Verified Customer Verified Customer

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I am a repeat customer. I’ve had nothing but good experiences with these guys, highly recommend. I’ve had nothing but good experiences with these guys, highly recommend. More

by BCFABRICATIONLLC Verified Customer Verified Customer

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I just purchased my fifth vehicle form Cobb County Toyota. Best car buying experience around! Toyota. Best car buying experience around! More

by DESIGNMAN1976 Verified Customer Verified Customer

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