Robb Banks | Page 8
Sales Manager
Mercedes-Benz of Owings Mills
9727 Reisterstown Rd
Owings Mills, MD 21117
146 Reviews
Write a Review146 Reviews of Robb Banks
June 23, 2020
My experience at this dealership was great! Oliver Lippman is extremely personable and knowledgeable which made my car buying process enjoyable. This was my first time buying a car on my own and he he Lippman is extremely personable and knowledgeable which made my car buying process enjoyable. This was my first time buying a car on my own and he helped me through the process. Robb and Fran were also excellent in their help. I would definitely recommend this dealership to a friend! More
Other Employees Tagged: Fran M King, Oliver Lippman
June 21, 2020
Mr Banks failed to make me feel as if my interests were the most important thing on his mind. A good company representative would never elevate his company’s issues above those of the customer, regardless the most important thing on his mind. A good company representative would never elevate his company’s issues above those of the customer, regardless of the final outcome. I came away from my interaction with him like that’s exactly what Mr Banks did. As a result of my experience with him, I reduced my overall rating of the dealership. Tough position to be in but it could have been better executed in my case. Read the recipient of your messaging! More
June 20, 2020
Brian was attentive and responsive from my first contact with him. He was patient as we worked our way through several vehicle options. In several instances, he lived up to promises he made to get answers. with him. He was patient as we worked our way through several vehicle options. In several instances, he lived up to promises he made to get answers. In the end, he found a great vehicle for us. More
Other Employees Tagged: Brian Legge, Phaeng Taweepuntsant
May 21, 2020
Excellent service. Very knowledgeable. The car was ready to go when get there. Very professional sales representative and all staff we dealt with . Will do business with this dealer again to go when get there. Very professional sales representative and all staff we dealt with . Will do business with this dealer again More
Other Employees Tagged: Elliott Bourne III , Brian Legge
May 13, 2020
Great experience. Brian went above and beyond for me! I bought a GLA. Car was beautiful and I’m very happy with the whole experience. I was in and out for the purchase in less than an hour. bought a GLA. Car was beautiful and I’m very happy with the whole experience. I was in and out for the purchase in less than an hour. More
Other Employees Tagged: Brian Legge
May 11, 2020
Elliot, Robert and Fran made the process of buying our car seamless and exciting. The dealership as a whole just felt good. It was inviting and everyone was super friendly car seamless and exciting. The dealership as a whole just felt good. It was inviting and everyone was super friendly More
Other Employees Tagged: Elliott Bourne III , Fran M King
May 02, 2020
I would like to thank everyone at the dealership for the most greatest experience I ever had buying a new car everyone was so nice most greatest experience I ever had buying a new car everyone was so nice More
Other Employees Tagged: Elliott Bourne III , Fran M King
February 28, 2020
The service is awesome and they support the customer. Elliot is the best. I love the car and it’s performance. The car performs well in the top gears , The detailing they do for the car makes it brand Elliot is the best. I love the car and it’s performance. The car performs well in the top gears , The detailing they do for the car makes it brand new and made for you. More
Other Employees Tagged: Elliott Bourne III , Fran M King
February 25, 2020
Dennis helped us with our last car, and this is now our 3rd car. he is so personable and friendly, NOU PUSH AT ALL. I felt like we knew him for many years. So easy to talk to. We are so Happy with the c 3rd car. he is so personable and friendly, NOU PUSH AT ALL. I felt like we knew him for many years. So easy to talk to. We are so Happy with the car as usual. we are also able to text Dennis with any questions that may have about anything, and pretty much at anytime. The finance dept. was also very friendly. wanted to give a shout out to Rob as well. We just enjoyed our time there! More
Other Employees Tagged: Dennis Epps , I forget the other Finance guy, not listed
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