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Robb Reierson
Robb Reierson at Luther Family Buick GMC

Robb Reierson | Page 12

Service Consultant

Luther Family Buick GMC

3302 36th St S
Fargo, ND 58104

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832 Reviews
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832 Reviews

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832 Reviews of Robb Reierson

November 13, 2022

Dealership Rating
Employee Rating

The service was done with care everything was checked and serviced professionally and staff was very friendly More

by dkbreadman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Ebens, Robin Tollefson, Kevin Lindgren, Paul McDonald, Joe Emmerich

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Nov 16, 2022

Luther Family Buick GMC responded

We appreciate your kind words about our service team. Thank you for choosing Luther Family Buick GMC for your vehicle needs. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

November 13, 2022

Dealership Rating
Employee Rating

Very helpful and mindful of MY time frame. Professional service agents and technicians. Never disappointed More

by DEAN.HJELDEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul McDonald

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Nov 16, 2022

Luther Family Buick GMC responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact or visit us if you need anything else. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

November 13, 2022

Dealership Rating
Employee Rating

Great service and friendly staff made for a great experience when servicing my at4 2500 More

by shawn_kamrath
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 16, 2022

Luther Family Buick GMC responded

Thank you so much for your review! We really appreciate your business and are so happy that we could provide great service to you and your vehicle. We look forward to seeing you again! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

November 12, 2022

Dealership Rating
Employee Rating

Should not take five hour to put a set of tires on. Then when you get there the wrong tires are on, So with out my vehicle for two days to get new tires More

by makiser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Robin Tollefson, Paul McDonald, Jim Jermstad

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Nov 14, 2022

Luther Family Buick GMC responded

I would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact me directly at your earliest convenience. Thank you, I look forward to speaking with you. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

November 10, 2022

Dealership Rating
Employee Rating

I was greated promptly when I dropped off my car. They called when my car was ready. They always include a free car wash with service. I appreciate that. More

by HAWKFAN918
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 11, 2022

Luther Family Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

November 06, 2022

Dealership Rating
Employee Rating

This was the first time I visited Luther Buick GMC and I will be back. In addition to completing the work on my vehicle that was scheduled, they found safety concerns that needed to be addressed in the near More

by JOSH_TAYLOR54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Nov 08, 2022

Luther Family Buick GMC responded

Thanks for allowing us to help you! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

November 04, 2022

Dealership Rating
Employee Rating

Great service and follow up. Very friendly and professional. Nice clean facility and easy drop off and pick up. More

by s.jesme
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robin Tollefson

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Nov 07, 2022

Luther Family Buick GMC responded

It is great to hear about your recent service experience. I will certainly pass on your feedback to our team as they will be happy to hear it! I look forward to working with you again in the future! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

November 02, 2022

Dealership Rating
Employee Rating

Great service! Difficult to get in to get a oil change. Needed to wait over two weeks for an appointment. Where other places in town, you can get done in less than More

by sstalboerger
Friendliness
Recommend Dealer
Yes
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Nov 04, 2022

Luther Family Buick GMC responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

November 02, 2022

Dealership Rating
Employee Rating

Staff was very welcoming and professional. The appointment time frame was as promised and all work appeared to be completed as requested. More

by Bdchauge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Nov 04, 2022

Luther Family Buick GMC responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

October 29, 2022

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Employee Rating

It was nice to get a 10% discount for being old and the cost was less than expected. More

by RALPHGILBERTSON
Customer Service
Recommend Dealer
Yes
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Nov 01, 2022

Luther Family Buick GMC responded

Thank you for sharing your experience with us! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

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