Robbie Yates | Page 2

National Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your positive experience at National Automotive Group, and for highlighting Jerome's exceptional service as a sales representative. We are thrilled to hear that he provided you with a phenomenal car-buying experience. Jerome and the entire team at our dealership strive to exceed our customers' expectations, and your recommendation means a lot to us. We appreciate your trust in National Automotive Group and look forward to serving you in the future. If there's anything else you need or any specific feedback you'd like to share, please feel free to reach out. Safe travels in your new vehicle, and thank you for choosing us!

National Dodge Chrysler Jeep Ram responded

We appreciate you sharing your experience with us, and we're genuinely sorry to hear that your recent visit did not meet your expectations. We take customer feedback seriously, and we apologize for any inconvenience you may have experienced. Your concerns about the overall atmosphere, the effectiveness of the repair, and the customer service you received are noted. We understand the importance of clear communication, gratitude, and follow-up, and we apologize if we fell short in these areas. To address the issue with the repair, we would like to investigate further to understand the nature of the problem and find a satisfactory resolution for you. Please contact our service department at (910)347-3777 so we can discuss the situation and work towards a solution. We value your business, and it's important to us that our customers feel satisfied with their experience. Your feedback helps us identify areas for improvement, and we are committed to making the necessary changes to enhance our services. Thank you for bringing this to our attention, and we hope to have the opportunity to regain your trust in the future.

National Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your wonderful car-buying experience at National Automotive Group! We're delighted to hear that our team made the process easy and pressure-free, ensuring that you got exactly what you wanted. Your family's longstanding business with National Dodge is truly appreciated, and we're honored to continue providing exceptional service. If you ever have further comments or need assistance, please feel free to reach out. We appreciate your recommendation and look forward to serving you and your family for years to come. Thank you for choosing National Automotive Group!

National Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your positive experience with us! We're delighted to hear that everyone at the dealership, especially Shawn, made your car-buying experience great. We appreciate your kind words and are honored that you plan to return soon for your wife's vehicle purchase. Shawn and the rest of our team are committed to providing excellent service, and we look forward to assisting you both again in the coming months. If there's anything specific you enjoyed about your visit or anything we can do to make your future experiences even better, please feel free to let us know. Thank you for choosing us, and we can't wait to welcome you back to National Automotive Group.

National Dodge Chrysler Jeep Ram responded

Thank you for your five-star review! We greatly appreciate your kind words and are delighted to hear about your positive experience with our service department. Our team takes pride in providing friendly and attentive customer service, ensuring that your needs are met promptly. We're also glad to hear that you found our shuttle service convenient. If you ever require further assistance or have any feedback to share, please feel free to reach out. We look forward to serving you again in the future and ensuring your continued satisfaction. Safe and smooth travels!

National Dodge Chrysler Jeep Ram responded

Matt and Candi, thank you for sharing your fantastic buying experience with us! We're thrilled to hear that your journey with us, from start to finish, was wonderful. Vincent and the rest of our team take great pride in ensuring that our customers have a seamless and enjoyable experience. It's wonderful to know that Vincent provided you with awesome service, and that you left our dealership as happy customers. Your decision to choose National Dodge Jeep for your vehicle is greatly appreciated, and we're honored to have had the opportunity to serve you. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. Safe and enjoyable travels in your new vehicle!

National Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your feedback with us. We're thrilled to hear about your positive experience with Kevin and Robbie at National Automotive Group. Kevin and Robbie are essential team members who take pride in assisting customers like you in finding the perfect vehicle that meets your needs and desires. We're delighted to know that you found the truck you wanted and needed with their help. Your satisfaction is our priority, and we're pleased that we could provide you with the vehicle you were looking for. If you have any more questions or need further assistance in the future, please don't hesitate to reach out to us. Thank you for choosing National Automotive Group, and we hope you enjoy your new truck to the fullest.

National Dodge Chrysler Jeep Ram responded

We sincerely appreciate you taking the time to share your positive experience with National Automotive Group. Your feedback means a lot to us! It's fantastic to hear that we were able to provide you with awesome service and complete the requested service in a timely manner. Customer satisfaction and delivering quality service are our top priorities, and we're thrilled to know we met your expectations. We're honored that you plan to continue entrusting us with your business. Rest assured that we'll continue to work hard to maintain the high standards that have earned your loyalty. If you ever have any further needs or questions, please don't hesitate to reach out. We're here to assist you and ensure your automotive needs are met. Thank you once again for choosing National Automotive Group. We look forward to serving you in the future.

National Dodge Chrysler Jeep Ram responded

Thank you so much for sharing your wonderful experience with us! We are incredibly grateful for your kind words and thrilled to know that your interactions with our team at National Automotive Group left such a positive impression. It brings us immense joy to hear that our salesman, manager, and financier provided you with a spectacular experience. Our team takes great pride in their knowledge and attentiveness, and we're delighted that they were able to assist you and make you feel valued throughout the process. We believe in creating a warm and welcoming environment for all our customers, and we're thrilled to hear that your wife and grandson were made to feel like family. Involving everyone, including the young ones, in the process is important to us, and we're glad that they were made to feel a part of it. Your satisfaction is our ultimate reward, and we're honored to have earned your trust and appreciation. We will make sure to pass along your compliments to our team, as positive feedback like yours motivates us to continue delivering exceptional service. If there's anything else we can do to enhance your experience or if you have any further automotive needs, please don't hesitate to reach out. We are always here to assist you and your family. Once again, thank you for choosing National Automotive Group. We feel blessed to have had the opportunity to serve you and look forward to welcoming you back in the future!

National Dodge Chrysler Jeep Ram responded

Dear poppamark04, Thank you so much for taking the time to share your positive experience with us! We greatly appreciate your kind words and are thrilled to hear that our team provided you with excellent customer service. Our dedicated sales personnel strive to create a friendly and knowledgeable environment, ensuring that every customer receives the assistance they need throughout their purchase journey. It brings us joy to know that our team went above and beyond to help you with your purchase. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out to us at (910) 347-3777. We're here to serve you and make your experience even better. Once again, thank you for choosing our dealership. We truly value your business and look forward to serving you in the future.