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Robby Deveer
Robby Deveer at Norm Reeves Toyota Dallas

Robby Deveer

Service Advisor

Norm Reeves Toyota Dallas

9525 E R L Thornton Fwy
Dallas, TX 75228

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4 Reviews
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4 Reviews

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4 Reviews of Robby Deveer

May 24, 2025

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Employee Rating

Thank you for taking care of my suv recall greatly appreciated my neighborhood home area More

by tinachap12345
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shelly Jackowski, Carlos Lopez, John Pena, Antonio Holmes, Edwin Aguilar, Harveen Toor, Sergio Leyva

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May 24, 2025

Norm Reeves Toyota Dallas responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

May 17, 2025

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Employee Rating

I am rating a 5 for the Sevice dept. Sales is a 1 star due to the sales person not wanting to honor the true car pricing or 39700. Sales Rep was good the Manager was the issue wanted to More

by romeo1340
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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May 20, 2025

Norm Reeves Toyota Dallas responded

Thank you for sharing your feedback. We're glad to hear that the service department met your expectations, but we're sorry to learn about the issues with our sales team. Your comments are important and will be shared internally as we strive to improve every aspect of our service. We hope you'll consider giving us another chance in the future. - Norm Reeves Toyota Dallas-LaTris Price-Customer Relations Manager-latris.price@normreeves.com

May 20, 2025

Norm Reeves Toyota Dallas responded

Please reach out to me directly and I'd be more than happy to discuss this matter further with you. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

May 20, 2025

romeo1340 responded

If the dealership would honor the true car pricing i would be more than happy to purchase the vehicle. If not i will just proceed to another dealership. I was making a deal for a 2025 Camary, I already had financing from my Bank the Internet Manager Billy said to qualify for the TFS 500 incentive i had to financing through Toyota did all the paperwork and took a hard m credit check on my account. Was waiting for the paperwork for the deposit hold received nothing. Because they waited a day the Car is now 38911 from the 39974. Still nothing from the dealership.

May 20, 2025

romeo1340 responded

Because you waited the a day to try and make more money the TFS incentives i qualify is 1000 and the dealership discount of 1700. Now the dealership doesn't respond, everyone needs to make money but if you know what you are worth this dealership tries to tell you otherwise like you don't know what you are talking about. Internet Dept is alittle better than the sales but still a bad experience

May 12, 2025

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Employee Rating

Service guy was polite and straight forward. Easy to deal with. Would come back to see him. More

by eduardo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 14, 2025

Norm Reeves Toyota Dallas responded

Eduardo, thank you for the wonderful feedback about your recent visit here at Norm Reeves Toyota Dallas! Our team appreciates your support and looks forward to seeing you again in the future!

May 07, 2025

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Outstanding, thank you for great service. I will be back! Staff is wonderful and informative More

by Justin Auchter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Auchter, Shelly Jackowski, Carlos Lopez, John Pena, Antonio Holmes, Edwin Aguilar, Harveen Toor, Sergio Leyva

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May 07, 2025

Norm Reeves Toyota Dallas responded

Hi Justin, we're happy to hear that at Norm Reeves Toyota Dallas! We appreciate your recommendation and see you again! Safe travels!

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