Robby Giovanetti
Robby Giovanetti at Plaza Cadillac
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Robby Giovanetti | Page 2

Certified Sales & Leasing Professional

Plaza Cadillac

8893 US-441
Leesburg, FL 34788

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4.6
128 Reviews

Dealership Experience

5 yrs, 11 mos

Languages Spoken

English English

4.6

128 Reviews

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128 Reviews of Robby Giovanetti

November 17, 2023

Dealership Rating
Employee Rating

TOOK CARE OF ALL MY SERVICE NEEDS EXCELLENT SERVICE THANK YOU PLAZA CADILLAC THANKS TO HARRY AND CENIA AND SAUL. More

by PAULCARSLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 09, 2023

Dealership Rating
Employee Rating

Harry good to deal with for problems with my car. This one has very little to take back for work on. More

by JWIEGAND1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Pagano

November 01, 2023

Dealership Rating
Employee Rating

Sales person was helpful, informative, very knowledgeable about his product and not aggressive or overbearing. More

by Divotsmith
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Allen

October 31, 2023

Dealership Rating
Employee Rating

I have dealt with thos dealership for many years and thi@ is my third vehicle with them. Very happy with the sales and service departments More

by wlavezzi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

October 17, 2023

Dealership Rating
Employee Rating

After tracking my car to a bowling alley at night during the service period and calling multiple times to get a status update with no return calls I drove to the service center to get my car back. More

by kevincarey907
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mark Allen

Oct 17, 2023

Plaza Cadillac responded

Thank you for your feedback. This is concerning and not at all the service we normally provide. We will investigate what happened and our Service Manager, David Newton, will be in touch.

Oct 17, 2023

kevincarey907 responded

I spoke with David when I arrived at the dealership. He was knowledgeable of my case and informed us of policy changes at the dealership as a result of our case. I expressed my concerns and am disappointed with how it was all handled. I expected more from a Cadillac Dealership. I expect that when an advisor states they will call me back that it actually happens.

September 17, 2023

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Employee Rating

Service is always been great never had a problem, very reliable, and very honest, replace to do business More

by WVILLELLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 02, 2023

Dealership Rating
Employee Rating

Harry is very considerate and professional always aiming to provide first class service and assistance. (He will listen to your concerns and collaborate with technicians to resolve any concerns!) Senya i More

by shaneshah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 25, 2023

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Employee Rating

Plaza takes care of its customers. Attention to detail and have quality service. They are a great resource. More

by Emcash
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Rick Jimenez, Jesse knapp , Harry

June 10, 2023

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Employee Rating

Great great great great great great great great great great great great great great service More

by slkoontz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 09, 2023

Dealership Rating
Employee Rating

I am waiting for the parts to come in. It must be at least three weeks. More

by JDBRILLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 12, 2023

Plaza Cadillac responded

We apologize for the parts delay, many manufacturers are still dealing with supply chain or microprocessor issues that are leading to longer than expected waits. I will check on the status of your order and have our shop contact you. Thanks for your patience.

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