Robert Alvine | Page 5

He knew every detail about this vehicle- reminding me that a Subaru was designed for years of worry free service and safety. It will also have a good resale value … good to know that a Subaru was designed for years of worry free service and safety. It will also have a good resale value … good to know More

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The dealership is outstanding from the sales department right through the service department. And the president of the company ensures outstanding Service from all departments. And customer satisfaction i right through the service department. And the president of the company ensures outstanding Service from all departments. And customer satisfaction is a main priority With Premier Subaru. More

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Friendly Professional Comfortable Knowledgable Worked hard to find me a car within my budget. Great service options Worked hard to find me a car within my budget. Great service options More

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Dealership has been considerate , fair and extremely helpful with purchase of new car. I appreciate all members of sales team and all members of service dept helpful with purchase of new car. I appreciate all members of sales team and all members of service dept More

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I've purchased my previous 3 cars from Premier Subaru in Branford. Every time I'm treated like a valued customer! Branford. Every time I'm treated like a valued customer! More

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Great customer service by each and every employee we dealt with. Entire purchasing experience was made easy. Matt in sales has even made follow up calls. Glad to have Neil for Suburu University to help dealt with. Entire purchasing experience was made easy. Matt in sales has even made follow up calls. Glad to have Neil for Suburu University to help with setting up and explaining all the electronics. Good to know i can go back for refresher courses. Thank you! More

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Matt was friendly, knowledgeable, accommodating, and professional! Rick, Phil, and Neil were all wonderful! I felt comfortable and no pressure as we looked at and purchased a 2022 Subaru Forester! Great professional! Rick, Phil, and Neil were all wonderful! I felt comfortable and no pressure as we looked at and purchased a 2022 Subaru Forester! Great SUV! Beautiful interior! We met Bob and he is a very nice man. Matt followed up with phone calls to let us know our vehicle was in. Great time also. We received our vehicle within two weeks of purchase from port to dealer! I would highly recommend Matt to help you find the vehicle that is right for you! Thank You to all at Premier Subaru in Branford, CT! More

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My experience was extraordinary from Maegan and the entire Team at Premier Subaru. I wouldn't go anywhere else for service! Thank you. Kathy Bennett entire Team at Premier Subaru. I wouldn't go anywhere else for service! Thank you. Kathy Bennett More

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A real pleasure to work with as a dealer. This is my 4th car purchase with Premier Subaru. This is my 4th car purchase with Premier Subaru. More

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I went to trade in my VW Golf R for a limited Crosstrek, but found out that they could not buy out my lease, and I would have to go to Volkswagen to sell it to them first. I was told my Crosstrek was going but found out that they could not buy out my lease, and I would have to go to Volkswagen to sell it to them first. I was told my Crosstrek was going to be "delivered" that day. So I went to the VW dealership in North Haven, sold my car, and took an Uber back to Premier. I was then told that my car was "delivered" to port but would take 10-14 days to get the dealership!! I was now without a car for two weeks (which is how long it took). They could not provide me with a loaner either. I reached out to the owner, Bob, via email and he mentioned the possibility of getting me a rental discount. However, after four more email attempts and one phone call to get this discount rental, he never got back to me nor did the other four managers cc'd on that email. So for two weeks I was begging for rides to and from work...nice. I was originally going to put down $9000 on a lease but ended up only being able to do $8500. When I texted my sales guy that I wanted to do $8500 down with the same monthly payment, or, I said in the text, if push comes to shove I would remove the paint protection package to keep the monthly payment down. He wrote back "understood". However, I get to the dealership to take delivery of my car and the paint protection was already added! And the monthly payment went up and there was nothing I could do. But $8500 down on a lease with a $314/mo payment sounds like a bad deal, especially after taking to my friend who put down $1000 and was paying almost what I was paying for the same car. I really wanted to give a better review, as I do not like negativity, but I just have to be honest. I feel like I got a bad deal with that much down, and it's too late. More

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