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Robert Bianchi
244 Reviews
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37 yrs, 8 mos
244 Reviews
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244 Reviews of Robert Bianchi
January 28, 2021
Very good service. on time, clean and efficient. Didn't need to bother with a loaner because they had the car done very quickly. Thanks need to bother with a loaner because they had the car done very quickly. Thanks More
by ARTHRODOC
Verified CustomerOther Employees Tagged: Ken Vachris, Katie Lyons
January 16, 2021
When it comes to buying a car I am not the most informative in making that decision. Bob Bianci helped me make my decision. His honesty and professionalism are outstanding! informative in making that decision. Bob Bianci helped me make my decision. His honesty and professionalism are outstanding! More
by MARGARETANOLAN
December 15, 2020
One if the reasons I have stayed with Rallye over the years is because of the amazing service by Ken Vachris. He continues to go above and beyond. He is helpful, efficient, knowledgeable and a pleasure years is because of the amazing service by Ken Vachris. He continues to go above and beyond. He is helpful, efficient, knowledgeable and a pleasure to deal with. He is truly an asset to your company. More
by ALAVITT
Other Employees Tagged: Ken Vachris
December 06, 2020
My family and I have been Rallye S Class Customers since 1990 and I get a new one every 2 to 3 years. I have not purchased a good majority of my Mercedes from Rallye over the past 12 years because they have 1990 and I get a new one every 2 to 3 years. I have not purchased a good majority of my Mercedes from Rallye over the past 12 years because they have not been competitive with their pricing. When I have gone back to give them an opportunity to match, or beat, a competitors price they would not budge. My salesperson Robert Bianchi once said it was not worth their while to sell the car at their competitors price so I bought it elsewhere, for substantially less, as I also did with my 2018 S Class Cabriolet and my present 2020 S 450. I have always serviced my cars at Rallye since they are close to my home and I have been dealing with the same service advisor for years. When calling my service advisor, this week, to inquire how they were handling service appointments now that there is Covid, I was informed the general manager, Jeff Friedberg, told them that I could not service my car there and to bring it back where I bought it which I did. Apparently Mr Friedberg is upset that I did not purchase my last car there which is his own fault due to their pricing. I have not received, nor do I believe they offer, any special service or treatment that I would not have received at any other Mercedes dealership. As a matter of fact, most of the other completive dealers in Long Island, Queens or Brooklyn not only deliver your new car to your home, and go over the cars systems, but pick up and deliver for service appointments with a loaner. Rallye does not offer these services so the fact that they are local is not an advantage to anyone. I have educated many friends and acquaintances, who were loyal Rallye customers, to shop their next car after getting pricing from Rallye, which they did, and bough elsewhere because Rallye would not match the price. The last one being a neighbor of mine who just purchased a new 2021 E 350 last week which was delivered to her home. Loyalty goes both ways but in my opinion Rallye does not feel the same. Get your prices from Rallye and shop your car. Why pay so much more when you can get the same car with the same or better treatment from a dealership that values their customers and picks up and delivers for service and new car delivery. More
by mike t
Other Employees Tagged: Jeff Friedberg
November 28, 2020
2nd car I have purchased. From start to finish the service was excellent. Everything was explained in detail. Everyone I dealt with was very courteous and professional. service was excellent. Everything was explained in detail. Everyone I dealt with was very courteous and professional. More
by SEAN F
Other Employees Tagged: Rob Carlson, Rodni Teimourian
October 24, 2020
I have enjoyed working with Bob Bianchi for over 30 years. very professional and knowledgeable. dealership runs very well. i enjoy coming back every three years. years. very professional and knowledgeable. dealership runs very well. i enjoy coming back every three years. More
by JIMMY44
Other Employees Tagged: Ken Vachris
September 29, 2020
The leasing of my new Mercedes was a wonderful experience. Bob made it an effortless process. Jennifer was so helpful showing me how all the technology works. I'm sure I'll need to call her agai experience. Bob made it an effortless process. Jennifer was so helpful showing me how all the technology works. I'm sure I'll need to call her again, but I know I will receive the help I need when I need it. More
by BARBARACAT
August 29, 2020
Everyone was helpful supportive and friendly. All of my needs were met and a better experience then other dealerships I have used. I plan to continue my relationship with Bob Bianchi and Rallye of Roslyn. needs were met and a better experience then other dealerships I have used. I plan to continue my relationship with Bob Bianchi and Rallye of Roslyn. More
by ROBERTROTH17
August 27, 2020
service is on time and efficient - always do a great job. Loaner cars almost always available which is a plus for longer services - all the people in service are friendly and strive to get you in and out wit Loaner cars almost always available which is a plus for longer services - all the people in service are friendly and strive to get you in and out with the least hassle More
by ARTHRODOC
Other Employees Tagged: Ken Vachris, Katie Lyons, Vincent Vetere, Lisa Chea
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