"Great Experience as First Time Buyer"
Very hesitant as a first time buyer, but Robert made the experience very easy and hassle free! He even went out of his way to pick up the Mazda Cx-3 in the color I preferred from a dealership about 30 miles away. I never felt pressured into anything and would absolutely recommend this dealership to friends and family!
I can not say thank you enough!!
"Everything about the process was simple and honest."
Robert was very calm, patient, and efficient throughout the process. He answered all my questions honestly and simply. At no part in the process did I feel as though I was being taken advantage of or being 'sold' on particular features. Pleasant and simple experience.
The car I wanted was available to drive away with that day, which was another plus.
Other Employees Tagged:
Agustin (Augie) Borrego
- Dr. Schultz
Brought my daughter here to check out a CX5 Touring. She had driven it before and I accompanied her here to make sure she did't get in over her head. Robert Chong helped us out and I have to say he surprised me with his calm demeanor ( I expected your typical aggressive Sales Guy). After a couple of back and forth, we agreed on a term that seemed very fair and we were in and out in just about 1 and a half hours. Overall, a very pleasant experience.
"Excellent Customer Service"
If you're interested in possibly purchasing a mazda I highly recommend coming to this dealership. Robert helped my dad and I when we first came just to look at cars. After looking at cars from mazda and other dealerships I decided to stick with mazda. Roberts' professionalism and charasmatic personality made me comfortable enough to ask for him specifically to handle my purchasing of a car. Robert was able to help me make a deal I was comfortable with and knew I could afford. I am highly appreciative of his help.
"Awesome Customer Service"
Robert is incredibly helpful and patient. He answered any questions we had and was super helpful. My only regret is that I did write this review as soon as we got back from the dealership. We are so happy with our car and the service we received!
"Great customer service!"
Great dealership! I recently purchased my 2017 CX-5, and I am super happy with the car I got. They have a wide selection of vehicles and are willing to work with you to make sure you leave a happy customer. I got a great deal on my car, and the dealership gives you free oil changes for a year too. Like anything, your experience can really be enhanced by who you work with so be sure to ask for ROBERT CHONG! He's not like your typical car salesman - he's honest, responsive, friendly, not pushy at all, and will try his best to make sure you are satisfied with the whole car buying experience from beginning to end! They also put these big red bows on every car and take some fun pictures for you, which they then send to you by text or email. A nice touch to the car buying experience!
Thank you, Robert and HB Mazda! I will be sending my friends and family your way!
"Fun in the Sun"
I went on line and researched several Mazda dealers. It seemed like people had good experiences here so I decided to visit HB Mazda to test drive a Mazda CX5. I was greeted by Robert who was very friendly and nice. We looked around the lot together and saw several models. Loved the car but was way over my budget. Hearing my concerns, he showed me a Mazda 3 Hatchback. I thought the Mazda 3 would be a little smaller than what I wanted, but when I sat in it, it seemed to have plenty of space. Took it out for a spin and it drove great! Robert and I drove it all the way to the beach, about 5 miles away from the dealership. When we returned, Robert gave me some purchasing options for me to think about. About 2 weeks later, I returned with my mother and decided to finance the car. We decided to take the 0% APR over the rebates because it gave us a slightly lower payment. Now I am a happy owner of a 2017 Mazda 3 touring Hatchback!. I want to especially thank Robert Chong who patiently guided me throughout this whole process. Thanks again Robert!
"Excellent Customer Service!"
HB Mazda and their sales team are Very enjoyable to work with! I was in-and-out of the dealership with a new Mazda CX5 Grand Touring in under three hours. I had the pleasure of working with Robert Chong and I couldn't recommend a better man to work with. He is extremely knowledgable, and turned the often stressful task of purchasing a vehicle into a fun experience! Thanks Robert and thanks HB Mazda Team!
"What a great experience ! "
I recently purchased my first car from Huntington Beach Mazda, and it was a wonderful experience. Robert Chong helped me along the way and I could not ask for a better car buying experience! Thanks Huntington Beach Mazda and Robert for being so good to me!
Thank you once again, Robert! This is the second time you helped my family get a brand new Mazda! Love my new Mazda CX5! We will be back to see you again in the near future!