Robert Crowley | Page 33

2/15 l fell and damaged my knees and so far l have not heard from anyone ask Pete Cooley he saw me fall l need an incident report to turn over to my attorney Thank You heard from anyone ask Pete Cooley he saw me fall l need an incident report to turn over to my attorney Thank You More

by ghart81 Verified Customer Verified Customer

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Great experience for both my wife and I. Sales Professional was top notch! Sales Managers and the Business Manager were also on point. So happy we found Ferman Chevrolet! Professional was top notch! Sales Managers and the Business Manager were also on point. So happy we found Ferman Chevrolet! More

by WOOLIEM Verified Customer Verified Customer

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They sold me a brand new 3500HD High Country that the hoses were chewed up by rats! Horrible experience!!!!!! Robert Crowley lies to me!!!!! Horrible! hoses were chewed up by rats! Horrible experience!!!!!! Robert Crowley lies to me!!!!! Horrible! More

by Hemmendingerr Verified Customer Verified Customer

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Excellent Mr. Tansell Erten, all I can say is, "But God!". You are AWESOME! Again, Words can not express my gratitude. The time and effort that you spent with Mr. Tansell Erten, all I can say is, "But God!". You are AWESOME! Again, Words can not express my gratitude. The time and effort that you spent with my husband and I in your office to formulate the financing that worked for us was more than extra. And while I was praising God in my spirit for everything that was happening and for assigning you to us as OUR Finance Manager (Yes, I have claimed you!); you didn't stop trying just because you had secured a deal for us, you didn't rush us out of your office because it was late in the evening and others were waiting; you treated us like we actually mattered to you. I felt that you not only heard what may have sounded like noise coming out of my mouth after you had been processing cases all day, you actually listened and internalized what I was saying. I know that you did because you could have said, "The deal that I secured for you initially is the best I can do for you". You didn't have to look into any other options for us, check with other companies, find the best maintenance, tire & gap insurance package for the BEST price; "NO, You Didn't Have To Do It, But You Did". And when it was all said and done, You managed to provide us with lower monthly payments for the same loan time parameter, Bumper To Bumper warranty for double the amount of years we initially offered, and multiple free oil changes from the any Chevrolet dealership in the US, not just the one oil change that comes with the purchase. Thank You, Thank You, Thank You. You, Mr. Tansell, are and asset to Ferman Chevrolet and a blessing to those who are fortunate enough to have you as their finance manager. More

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Truly professional and superb service. Superb VIP experience. Everyone was extremely professional, knowledgeable and very personable. I was very impressed and I will definately recommend Fe Superb VIP experience. Everyone was extremely professional, knowledgeable and very personable. I was very impressed and I will definately recommend Ferman Automotive to family and friends. More

by cpcampbell Verified Customer Verified Customer

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Best experience buying a car with a phenomenal salesperson My salesman Rock Ray Clevenger was an amazing salesman and person overall and he is the one of the reasons why I purchased the car and most of all he My salesman Rock Ray Clevenger was an amazing salesman and person overall and he is the one of the reasons why I purchased the car and most of all he is why a purchased at that dealership. The Management was also very helpful and extremely personable. Both Ray Clevenger and Management Robert Crowley 5 STAR employees Andre Kerr was an amazing employee as well in the final steps of purchasing the vehicle More

by GJ Verified Customer Verified Customer

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Excellent sales process I recently purchased the 2019 Traverse. Jason was extremely knowledgeable about the vehicle and very helpful answering all my questions. The vehicle I recently purchased the 2019 Traverse. Jason was extremely knowledgeable about the vehicle and very helpful answering all my questions. The vehicle was immaculate upon delivery. The price was fair and more than competitive. Plus, they gave a reasonable offer for my trade. This was a very smooth car buying experience. Jason set me up with a connection to OnStar, and gave instructions for the My Chevrolet and Android Auto apps. I would definitely seek out Jason for another Chevy purchase. More

by FordF150XLT4x4 Verified Customer Verified Customer

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Whoooooo hooooooo Ferman Chevrolet is absolutely amazing. The management and staff worked very hard and got me the vehicle I wanted. Everyone was very knowledgeable and Ferman Chevrolet is absolutely amazing. The management and staff worked very hard and got me the vehicle I wanted. Everyone was very knowledgeable and super friendly. Would highly recommend Ferman Chevrolet. A++++ More

by Raven2469 Verified Customer Verified Customer

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Amazing They made the purchase so easy, quickest car purchase I've ever done! This was my second purchase at Ferman, and it will not be my last. They made the purchase so easy, quickest car purchase I've ever done! This was my second purchase at Ferman, and it will not be my last. More

by shannas76 Verified Customer Verified Customer

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Outstanding customer service!! The Ferman team was great from the start. I emailed the dealership inquiring about the New Blazer and things could not have gone better. The managemen The Ferman team was great from the start. I emailed the dealership inquiring about the New Blazer and things could not have gone better. The management team bent over backwards to make the deal work and fit in my payment budget. Tim the finance guy was so easy to work with. My salesperson Nate was outstanding!! He went above and beyond to make sure I loved my Blazer. There are plenty of Dealerships out there to buy a car but this dealership made the process easy and made us feel like we are part of the Ferman family. Maybe that is why this is the 6th car we have purchased from them. More

by Delene Swasnon Verified Customer Verified Customer

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