Robert Fellows | Page 21

Post purchase vehicle inspection Robert Fellows was my service advisor. Very thorough with information on my vehicle. Service was professional. I had a very good experience. I will de Robert Fellows was my service advisor. Very thorough with information on my vehicle. Service was professional. I had a very good experience. I will definitely be returning for future services! More

by SNOYL745T Verified Customer Verified Customer

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Thank you so much for handling my service needs. You even pointed out that I had a shock problem that was under warranty. Service was professional and caring. Great experience!!!! pointed out that I had a shock problem that was under warranty. Service was professional and caring. Great experience!!!! More

by PHYLLIS_PAIGE Verified Customer Verified Customer

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Robert Fellows in service has been helpful. I have a 2008 XC 90 I bought used with an extended warranty, and Robert has been effective getting repairs covered. XC 90 I bought used with an extended warranty, and Robert has been effective getting repairs covered. More

by VAROPA01 Verified Customer Verified Customer

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Excellent service as usual. The service I receive makes it worthwhile for me to make the trip from Evanston and why I have been a customer for more than 15 years it worthwhile for me to make the trip from Evanston and why I have been a customer for more than 15 years More

by A.BRYAN Verified Customer Verified Customer

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Robert Fellows is always a pleasure to work with. He is knowledgeable and friendly. The service department is an asset to this dealership. I feel totally comfortable bringing my XC90 into Robert and his knowledgeable and friendly. The service department is an asset to this dealership. I feel totally comfortable bringing my XC90 into Robert and his team, including Jamir, Nick and Marc. Thanks! More

by KW Verified Customer Verified Customer

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Exceeded my expectations Routine maintenance for rear brakes & fluids .. easy to schedule appointment and vehicle was ready when promised & no surprises .. Exceeded my expecta Routine maintenance for rear brakes & fluids .. easy to schedule appointment and vehicle was ready when promised & no surprises .. Exceeded my expectations as usual great job More

by Biggie Mack Verified Customer Verified Customer

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Oak Park Service Team I am always impressed with the Autobarn Volvo of Oak Park Service Team and they didn’t disappoint me this time. This time I had Nick and I was please I am always impressed with the Autobarn Volvo of Oak Park Service Team and they didn’t disappoint me this time. This time I had Nick and I was pleased with the professional way he handled himself. More

by SCOTTGERRI Verified Customer Verified Customer

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Exceptional service orientation! Every team member I encountered yesterday at Autobarn Volvo of Oak Park demonstrated an outstanding focus on service and helpfulness. Although my vi Every team member I encountered yesterday at Autobarn Volvo of Oak Park demonstrated an outstanding focus on service and helpfulness. Although my visit was unscheduled, they responded to me quickly and assured me they could address my problem. Two different waiting areas were offered, and both were clean, comfortable, and equipped with beverages and fresh fruit. My experience yesterday was consistent with my only other experience at this location, so I am convinced there is truly an institutional focus on service, which is much appreciated. I was very impressed that they sent a text message this morning to ask if I needed anything more, or if my problem was resolved. Quite wonderful follow-up. More

by LESLIEKFULTON Verified Customer Verified Customer

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Clean facility and Robert Fellows was very pleasant and clear. The cost of parts and labor was very high, but the work was done well. clear. The cost of parts and labor was very high, but the work was done well. More

by LEECOLEMAN Verified Customer Verified Customer

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I dropped my car off to review my broken trunk. dropped my car off to review my broken trunk. I was kept informed about the cost and repairs that were needed throughout the day. I like the ease o dropped my car off to review my broken trunk. I was kept informed about the cost and repairs that were needed throughout the day. I like the ease of drop off and pick up. More

by BARBARA.HOSTY Verified Customer Verified Customer

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