Robert Fellows | Page 22

Just had another A++ experience - my service, rep, Robert, went above and beyond with a house call of sorts. Hybrid was tethered to its charging station in downtown OP. After attempting to walk me t Robert, went above and beyond with a house call of sorts. Hybrid was tethered to its charging station in downtown OP. After attempting to walk me through how to unlock, he came out and took care of the problem and got me in then next day to get the faulty pet replaced. All at no charge. Top flight service. Also a tip of the cap to Marc who responded to my Sunday night email with assurances even though he was on vacation my Sunday More

by JRC.CAREY Verified Customer Verified Customer

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Quick, helpful service I needed a new battery, and they were able to fit me in within 30 minutes of me calling (and performed an oil change while they were at it). (I'm not I needed a new battery, and they were able to fit me in within 30 minutes of me calling (and performed an oil change while they were at it). (I'm not sure which Robert I worked with, but he was friendly and helpful.) More

by ZINMERE Verified Customer Verified Customer

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Great service Took my vehicle in for service. Great service and attention from all of the employees. Nice waiting area. Prompt and speedy attention and service. Tha Took my vehicle in for service. Great service and attention from all of the employees. Nice waiting area. Prompt and speedy attention and service. Thank you More

by JOSEICASTANEDA Verified Customer Verified Customer

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Very efficient and timely and service amazing. The people are always a pleasure and I never had any issues. They are kind and helpful and I feel welcomed. Love it here greatly. The people are always a pleasure and I never had any issues. They are kind and helpful and I feel welcomed. Love it here greatly. More

by ARNETTA329 Verified Customer Verified Customer

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Ease of appointments I was able to make a same-day appointment to have my tires replaced. I was able to schedule online for a time that was convenient for me. I was able to make a same-day appointment to have my tires replaced. I was able to schedule online for a time that was convenient for me. More

by MEGHANGARLAND Verified Customer Verified Customer

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Service Techs were thorough in trying to diagnose the issue which they did. Robert Fellows service rep is always awesome with keeping me in the loop and expla Techs were thorough in trying to diagnose the issue which they did. Robert Fellows service rep is always awesome with keeping me in the loop and explains things in terms I can understand. More

by LAURANOZICKA Verified Customer Verified Customer

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Consistently great service at Oak Park Volvo Autobarn Honest and professional, from the front line sales and service team to the expert mechanics. Consistent satisfaction. The sales team takes time to lis Honest and professional, from the front line sales and service team to the expert mechanics. Consistent satisfaction. The sales team takes time to listen, so does the service team - where else can you find folks that "listen" to a customers requests or issues. More

by Customer Verified Customer Verified Customer

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Annual Service Took my car in for its annual service. it was uneventful (a good thing for car repair!) and best of all it was free. Everyone was helpful and i appr Took my car in for its annual service. it was uneventful (a good thing for car repair!) and best of all it was free. Everyone was helpful and i appreciated all efforts. More

by CYETKEN Verified Customer Verified Customer

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Windshield Wiper replacement I stopped in to replace a rear windshield wiper - also got air in tires. The tire pressure light had just come on and Robert noticed Nd took care of i I stopped in to replace a rear windshield wiper - also got air in tires. The tire pressure light had just come on and Robert noticed Nd took care of it More

by MOIRADOWELL Verified Customer Verified Customer

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Excellent service Robert Fellows is always professional, transparent and knowledgeable. I always appreciate taking my Volvo to this dealership specifically due to his Robert Fellows is always professional, transparent and knowledgeable. I always appreciate taking my Volvo to this dealership specifically due to his expertise. Thanks again Robert! More

by MARC.IMOWITZ Verified Customer Verified Customer

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