Robert Hepner
Robert Hepner at Carman Ford Lincoln

Robert Hepner

Ford Business Manager

Carman Ford Lincoln

193 S DuPont Highway
New Castle, DE 19720

Contact Me
5.0
265 Reviews

Over 25 years in the automotive industry. I care about my clients and what to make their experience the best they have ever had. I served my country for 9 years in the Navy and I am very proud to have served. I have 6 kids and 8 grandkids and a wonderful Wife (Sol) that I love dearly. Love to fish and spend time with the family are two of my favorite things to do.

Dealership Experience

12 yrs, 5 mos

5.0

265 Reviews

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265 Reviews of Robert Hepner

May 20, 2025

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Very professional and trustworthy staff. I have brought my last 4 cars here over the years and have had no complaints. I had the opportunity to purchase both new and used vehicles. Thank you More

by DHalid
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Recommend Dealer
Yes

Other Employees Tagged: Dan Giacchino, Scott Ponsell

May 21, 2025

Carman Ford Lincoln responded

Thank you for the wonderful comments and 5 star review. We appreciate you taking the time to review Carman Ford Lincoln. We are honored that you remain a valuable member of the Carman customer family. Let us know if we can be of further assistance to you. Enjoy your new Ford. Carman...Driven by the Best!

May 15, 2025

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Just purchased my first car from Carmen Ford Lincoln in Delaware. My salesman Dan Shine was outstanding, no pressure sales, very product knowledgeable and went out of his way to find the exact SUV I was lo More

by kdbeach623
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Recommend Dealer
Yes

Other Employees Tagged: Dan Shine, Dan Giacchino

May 15, 2025

Carman Ford Lincoln responded

Thank you for the incredible comments and 5 star review. We appreciate you taking the time to review Carman Ford Lincoln. We know you will enjoy your new Lincoln. Let us know if we can be of further assistance to you. Carman...Driven by the Best!

May 02, 2025

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Scott was great and I left with the feeling that we are not done....he will be there if I have future needs and questions. More

by Tmpwilmde
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Recommend Dealer
Yes

Other Employees Tagged: Scott Ponsell

May 02, 2025

Carman Ford Lincoln responded

Thank you for the kind comments and 4/5 star review. We appreciate you taking the time to review Carman Ford. We are happy to have you as a member of the Carman Ford Lincoln customer famiy. Enjoy your new to you ride. Carman...Driven by the Best!

April 28, 2025

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Amazing experience with Scott ! Professional, personable , and knowledgeable! We left the dealership very happy with our new car ! Ty, Scott .P. :) More

by hfrances88
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Recommend Dealer
Yes

Other Employees Tagged: Todd Brabender, Scott Ponsell

Apr 29, 2025

Carman Ford Lincoln responded

Thank you for the great comments and 5 star review. We appreciate you taking the time to review Carman Lincoln. We are thrilled to have you as a member of the Carman Ford Lincoln customer famiy. Enjoy your new Ford. Carman...Driven by the Best!

April 10, 2025

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Great experience working with Scott on a 2024 Maverick purchase. He was knowledgeable and helpful in making the deal and I would recommend him to anyone looking to buy a vehicle from Carman Ford More

by Dstone2175
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Recommend Dealer
Yes

Other Employees Tagged: Scott Ponsell, Vincent Grimaldi

Apr 10, 2025

Carman Ford Lincoln responded

Thank you for the wonderful comments and 5 star review. We appreciate you taking the time to review Carman Ford Lincoln. Enjoy your new Ford Maverick. Carman...Driven by the Best!

April 06, 2025

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Wonderful dealerships to work with and Dan was fantastic and went above and beyond in customer service and care and communication! More

by K_H
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Recommend Dealer
Yes

Other Employees Tagged: Dan Shine

Apr 06, 2025

Carman Ford Lincoln responded

Thank you for the awesome comments and 4/5 star review. We appreciate you taking the time to review Carman Lincoln. We are happy to have you as a member of the Carman Lincoln customer family. Carman...Driven by the Best!

December 01, 2024

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Phenomenal experience at Carman Ford. Vince & Dan were incredibly helpful every step of the way. Great experience. More

by rkilpatrick00
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Yes
Dec 01, 2024

Carman Ford Lincoln responded

Ryan, Thanks for your review of your experience. We appreciate you coming down from Pa to purchase your Nrw Truck. Best of luck. And, if you need pickup and delivery for service maintenance just let us know at any time.

September 17, 2024

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I can’t say enough about Carman Lincoln. John MacDonald worked with me and he was the perfect combination of informative and friendly. I’m from NJ and it was just such a pleasant experience More

by Mranger48
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Recommend Dealer
Yes

Other Employees Tagged: Brian Giacchino, John MacDonald

Sep 18, 2024

Carman Ford Lincoln responded

Thank you for the awesome comments and 5 star review. We appreciate you taking the time to review Carman Lincoln. We are happy that you are a member of the Carman Lincoln customer family. Enjoy your new Lincoln. Carman...Driven by the Best!

August 15, 2024

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Extremely positive group of people that made the experience of buying a new car extremely seamless. Wish they could have worked a bit better on pricing, but they did what they could and overall I am More

by bchin718
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Recommend Dealer
Yes

Other Employees Tagged: Dan Giacchino, Scott Ponsell

Aug 15, 2024

Carman Ford Lincoln responded

Thank you for the wonderful comments and 4/5 star review. We appreciate you takng the time to review Carman Lincoln. We are glad to have you as a member of the Carman customer family. Enjoy your new Lincoln. Carman...Driven by the Best!

July 12, 2024

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From the second I walked in to my driving off with my new vehicle I felt like everyone at Carman Ford Lincoln wanted me to get the car I wanted at the best deal possible! I never felt rushed or pushed aside! More

by Cleopatra.cornish
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Yes
Jul 12, 2024

Carman Ford Lincoln responded

Thank you Cleopatra for the incredible comments and 5 star review. We appreciate you taking the time to review Carman Ford Lincoln. We are excited to have you as a member of the Carman Ford Lincoln customer family. Enjoy your new Lincoln. Carman...Driven by the Best!

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